Joe Gonzalez | Page 37

Was ready to buy a truck and was quoted a price for the vehicle after answering all questions Armando had about things that would qualify me for manufacturer rebates. After letting him know I would drive u vehicle after answering all questions Armando had about things that would qualify me for manufacturer rebates. After letting him know I would drive up from San Diego the next evening, I was told that they could no longer honor the price due to me not having a current lease. Autotrader and Armando both showed that the price was what I was quoted but he insisted that there was a “mistake” on autotrader and they couldn’t sell it to me for the price I was quoted and that they have absolutely no room to negotiate on the truck. I had my wife inquire about the vehicle and she was told by another internet associate that the price is always negotiable and that they could work out a deal. Wasted about 9 hours with Armando and will not do business with this dealership. Joe Gonzales (internet manager) and Johny Mendoza, the sales manager, did not care about my unpleasant experience and would not even reach back to me when I reached out 2 weeks later about the truck. Take your business elsewhere, these guys are all about the money and won’t take responsibility for their mistakes. Not willing to go under advertised price and no counter offer to keep me as a customer. I was shocked that they feel that they could let a ready to buy customer walk away over a few hundred dollar difference from their advertised price and what I had offered after the blatantly misleading quote I was given after letting them know I did not have a lease. Worked mostly through email and text, have documentation of everything. Johnny wouldn’t respond about a fair offer $1k under listing which is fair market value in the area. More

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Great guys. Long wait. Great people. Super friendly. Nice ambience. The time it took to purchase a vehicle was way to long though. A good four plus hours to complete my purc Great people. Super friendly. Nice ambience. The time it took to purchase a vehicle was way to long though. A good four plus hours to complete my purchase. More

by MIXEGTI Verified Customer Verified Customer

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Job well done For me personally it's always a pleasure to return to Mark Christopher's. This is my fifth vehicle that I perchance here, Elias has made it possible f For me personally it's always a pleasure to return to Mark Christopher's. This is my fifth vehicle that I perchance here, Elias has made it possible for me to return. Thank you Elias for your help More

by antonioroman101180 Verified Customer Verified Customer

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A breeze My experience at mark Christopher was top notch. The process of buying a new truck was so easy with no stress. The guys made the process simple and go My experience at mark Christopher was top notch. The process of buying a new truck was so easy with no stress. The guys made the process simple and got everything I wanted. I was very pleased with my visit and of course I love my new truck! More

by JBACA839 Verified Customer Verified Customer

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Professional and Pleasurable Great team! From sales to the finance department. Straightforward and friendly. Would definitely recommend to friends and family. We have been buying Great team! From sales to the finance department. Straightforward and friendly. Would definitely recommend to friends and family. We have been buying our vehicles from Mark Christopher for almost 20 years! More

by The Arnett's Verified Customer Verified Customer

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Great service I came to Mark Christopher to buy my first new truck, at first I was a little skeptical because I hate dealerships, but not with Mark Christopher. Jer I came to Mark Christopher to buy my first new truck, at first I was a little skeptical because I hate dealerships, but not with Mark Christopher. Jerry a sales representative was very helpful did not force anything on me, and allowed me to view all there options. I highly recommend this dealership, and recommend Jerry to help you buy your next future car. Thank you to the staff of Mark Christopher, and thank you Jerry! More

by Kristina C. Verified Customer Verified Customer

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Thank you Alex and Mark Christopher GMC Services with you business continues to impress my wife and I. Alex has been nothing less than stellar in providing us service and will continue to ea Services with you business continues to impress my wife and I. Alex has been nothing less than stellar in providing us service and will continue to earn our business. He does his best and treats us like family. More

by NINNAGLENN Verified Customer Verified Customer

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Awesome! Wonderful 1st visit, lovely experience. Never pressured! Colleen was so informed answered all our questions and Big reason we came back! Thank you Mar Wonderful 1st visit, lovely experience. Never pressured! Colleen was so informed answered all our questions and Big reason we came back! Thank you Mark Christopher. More

by NANCY.FRIEND Verified Customer Verified Customer

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Thank you for your help and patience with us! We received great service from the moment we stepped on the lot. We appreciate the no pressure friendly service we were offered all the way through! great service from the moment we stepped on the lot. We appreciate the no pressure friendly service we were offered all the way through! More

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Services It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process More

by NICKOCHOA81_ Verified Customer Verified Customer

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