Joe Gonzalez | Page 38

Awesome! Wonderful 1st visit, lovely experience. Never pressured! Colleen was so informed answered all our questions and Big reason we came back! Thank you Mar Wonderful 1st visit, lovely experience. Never pressured! Colleen was so informed answered all our questions and Big reason we came back! Thank you Mark Christopher. More

by NANCY.FRIEND Verified Customer Verified Customer

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Thank you for your help and patience with us! We received great service from the moment we stepped on the lot. We appreciate the no pressure friendly service we were offered all the way through! great service from the moment we stepped on the lot. We appreciate the no pressure friendly service we were offered all the way through! More

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Services It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process More

by NICKOCHOA81_ Verified Customer Verified Customer

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Happy but also disappointed Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Ang Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Angeles because of the service i use to get with the tire rotation included. More

by ART.SEPULVEDA Verified Customer Verified Customer

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Great Service The experience was great, made me feel at home, very welcoming , I would highly recommend this to the next person I meet. Can’t wait to go back. The experience was great, made me feel at home, very welcoming , I would highly recommend this to the next person I meet. Can’t wait to go back. More

by BIGOVENDING Verified Customer Verified Customer

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Missing car items, follow-up avoided How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and th How ironic is it to send an email to a Mark Christopher employee with the title “Internet Sales Manager” and you send an email via the internet and they don’t respond? Alex sold my husband and I a vehicle and when I had questions he didn’t respond to my email and avoided us when we returned to the dealership the next day. He was definitely there but managed to send his manager Joe to answer our questions and concerns. Joe did a great job answering our questions and concerns but our final inquiry was about a missing First Aid Kit as well as the tire wheel lock and tools that come with a vehicle’s spare tire. Joe indicated he would follow up and definitely get the items to us. This has not happened. I emailed Joe as well to follow up to our conversation, no response—absolutely disappointing. It has been over several business days and my next step is to reach out to the General Manager, BBB and other businesses, social media outlets that are designed to address consumer concerns/issues. More

by MN Verified Customer Verified Customer

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Awesome Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their grea Courteous people all around. Great service department. All the representatives are awesome. I will always recommend Mark Christopher for their great service and dependability. Thanks More

by GRENETTA1234 Verified Customer Verified Customer

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Too long Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. More

by Ggavavaggaga Verified Customer Verified Customer

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Great service experience The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on tim The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on time and arranged a late vehicle pickup for me. More

by Sergio Verified Customer Verified Customer

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Always a great experience...I drive 1.5+ hours to go here From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase t From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase this is a great dealership family owned and they treat their customers very well More

by snoskir3 Verified Customer Verified Customer

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