Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,103 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 10 mos

Industry Experience

32 yrs, 10 mos

5.0

1,103 Reviews

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1103 Reviews of Joe Hilliard

February 03, 2026

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Joe Hilliard was able to work my car into a full schedule and get the repairs done quickly. He made sure I had transportation to and from home while they worked on my car. I was very satisfied with the servi More

by Tina
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Recommend Dealer
Yes

February 03, 2026

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Long time loyal Klaben customer. Same Service Representative Joe Hilliard and same salesperson Don Jacobs for my last four cars. I trust their service department and my advisor. I ha More

by citadal
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Recommend Dealer
Yes

February 03, 2026

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We have always been treated very well and they always work with us and find exactly what we need. Highly recommended! More

by csexton55
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Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw, Joby Bacher

February 01, 2026

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i had to return the next day to get greasey foot prints removed from open door foot trim.joe hilliard cleaned 4 doors and back hatch door.driver seat was not back position.no paper floor cover. jeff ashley More

by bill
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashley

February 01, 2026

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Really like the changes Klaben has done. Keeps the customer updated with their car and how they call and will give you a ride More

by Dawn E Rodgers
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Recommend Dealer
Yes

January 31, 2026

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I have always been reluctant to take my Jeep to the dealership for repairs but they found and fixed the problem. Thank you to all. More

by ladeebug224
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

January 25, 2026

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Been a Klaben customer for over 25 years. We have bought 7 different vehicles between Ford and Chrysler. If I hadn't had good repair service ,I wouldn't of bought a 2nd car let alone 6 more. More

by Larryjanetsampson
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

January 20, 2026

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Joe Hiliard was great to work with and really cares about the customers! I appreciate all of his efforts. More

by jpeterhansen
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Recommend Dealer
Yes

January 19, 2026

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As always, Joe did a great job explaining everything, making sure I understood and didn't have any questions. The service at Klaben is top notch and I highly recommend them! More

by vxw
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Recommend Dealer
Yes

January 16, 2026

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Joe did a wonderful job of keeping me updated throughout the process. I would definitely recommend the dealership due to him alone! More

by bwt426
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

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