

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 6 mos
Industry Experience
32 yrs, 6 mos
1,046 Reviews
Write a Review1046 Reviews of Joe Hilliard
October 19, 2025
Joe Hilliard is awesome! He always takes great care of me and always lets me know what service is needed, not only now, but in the future. I feel so lucky that he is my servi He always takes great care of me and always lets me know what service is needed, not only now, but in the future. I feel so lucky that he is my service advisor! More
Other Employees Tagged: Elizabeth Curry
October 17, 2025
The gentleman who checked us in was so incredibly nice and helpful. And then Joe gave us all of the information we needed. He continued to keep me up to date with what was going on, until the car was done and helpful. And then Joe gave us all of the information we needed. He continued to keep me up to date with what was going on, until the car was done. The pick up was seamless. Joe then followed up the next day to make sure everything was great. More
Other Employees Tagged: I can not remember the name of the man…he was only a month in, and moved from Texas. He was so helpful!!!
October 16, 2025
Professional service with a hometown feel, I wouldn’t think of going anywhere else. And on time appointments unlike other dealerships. think of going anywhere else. And on time appointments unlike other dealerships. More
Other Employees Tagged: Elizabeth Curry
October 09, 2025
Friendly and knowledgeable. Answered all my questions about my new vehicle. I feel I received a fair price on my trade in Answered all my questions about my new vehicle. I feel I received a fair price on my trade in More
Other Employees Tagged: Justin L. Bolen, Brian Franklin, Brian Binegar
October 04, 2025
This is my second time buying from Klaben jeep and ram ! ! They will not disappoint you they are a great dealer and they stand behind there product and work and these days that is very hard to find !!! They ! They will not disappoint you they are a great dealer and they stand behind there product and work and these days that is very hard to find !!! They have earned my business for life …. Thank you Klaben I love my new ram !!! More
Other Employees Tagged: Brian Franklin, Timothy Beane, Gregory Makoski
October 02, 2025
I’m thankful for the team that helps me every time I’m in the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even wit the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even with the new system and that Wonderful Complementary Wash it still exciting to see the crew and watch a little Television while I wait. Snacks are great and if I need a ride they make sure I’m in a comfortable and compatible Vehicle. Thanks, LaToya M from The 330 area. More
Other Employees Tagged: Brian Franklin, Jeff Ashley
September 30, 2025
10/10 would recommend this dealership. Super easy & smooth process. Justin Bolen is the best salesman and is willing to go the extra mile for you!! Definitely will be returning for all my Super easy & smooth process. Justin Bolen is the best salesman and is willing to go the extra mile for you!! Definitely will be returning for all my future vehicles!! More

Other Employees Tagged: Justin L. Bolen
September 30, 2025
Great customer service,Joe is an asset to your company. I never had a wonderful treatment. I never had a wonderful treatment. More
Other Employees Tagged: Elizabeth Curry