Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
1,045 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

4.9

1,045 Reviews

Write a Review

1045 Reviews of Joe Hilliard

October 17, 2025

Dealership Rating
Employee Rating

The gentleman who checked us in was so incredibly nice and helpful. And then Joe gave us all of the information we needed. He continued to keep me up to date with what was going on, until the car was done More

by ryoussefi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I can not remember the name of the man…he was only a month in, and moved from Texas. He was so helpful!!!

October 16, 2025

Dealership Rating
Employee Rating

I enjoyed the coffee that I had while waiting for the service work on my van More

by sharon4lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Professional service with a hometown feel, I wouldn’t think of going anywhere else. And on time appointments unlike other dealerships. More

by Chuck.daum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

October 13, 2025

Dealership Rating
Employee Rating

Joe Hillard did a good job taking care of me and followed up to make sure i was happy with the service! More

by mike.grone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

Friendly and knowledgeable. Answered all my questions about my new vehicle. I feel I received a fair price on my trade in More

by Cindy.frank
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 04, 2025

Dealership Rating
Employee Rating

This is my second time buying from Klaben jeep and ram ! ! They will not disappoint you they are a great dealer and they stand behind there product and work and these days that is very hard to find !!! They More

by Josh.l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

I’m thankful for the team that helps me every time I’m in the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even wit More

by Sista24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Jeff Ashley

September 30, 2025

Dealership Rating
Employee Rating

10/10 would recommend this dealership. Super easy & smooth process. Justin Bolen is the best salesman and is willing to go the extra mile for you!! Definitely will be returning for all my More

by abbiegrace12303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

September 30, 2025

Dealership Rating
Employee Rating

Great customer service,Joe is an asset to your company. I never had a wonderful treatment. More

by janise2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

September 26, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Joe. He is very pleasant and professional. I appreciate the way I was treated by everyone I interacted with. More

by jerryh094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

1
...

Dealership Inventory (267 Vehicles)

new 2025 Jeep Wrangler car, priced at $52,005
2025 Jeep Wrangler
new
Granite Crystal Clearcoat Metallic exterior
Manual
Four-wheel Drive
new 2026 Ram 1500 car, priced at $57,180
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $50,255
2026 Chrysler Pacifica
new
Diamond Black exterior
Automatic
All-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $44,530
2025 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $44,375
2025 Jeep Grand Cherokee L
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2025 Jeep Gladiator car, priced at $46,100
2025 Jeep Gladiator
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive