Joe Johnson | Page 3

Very thourough The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified. The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified. More

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Found the vehicle I was looking for plop Everybody I dealt with Were courteous and cordial with what I was looking for.. They even had to go to another dealer ship to get the vehicle that I w Everybody I dealt with Were courteous and cordial with what I was looking for.. They even had to go to another dealer ship to get the vehicle that I wanted More

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Exceptional Service Derrick Brown is an example of what a great sales person should be. He kept in touch while adding a personalized service to let you know you are impo Derrick Brown is an example of what a great sales person should be. He kept in touch while adding a personalized service to let you know you are important and your business is valued. The last truck I bought was in 2013 and that experience and based on that experience I would have just as soon put off going to a dealer until I went to Phil Long. Along with Derrick there were others that were super helpful in providing information and assistance when needed. I'll definitely recommend Derrick and Phil Long to anyone that may be thinking about a new car. My Ranger was parked in my Drive the first afternoon and less that 10 minutes later my neighborhood was lookin and the interior and exterior and wants to take a short drive to see if he wants to replace his F150 with a Ranger. He's a past Phil Long customer and I gave him Derrick's card so if he doesn't already have a sales consultant I hope he'll contact Derrick. More

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Joe Johsnon is what all car sales people should be! Great experience especially with Joe Johnson! The Finance person, James lee was also fantastic! So far I would rate the overall experience as five S Great experience especially with Joe Johnson! The Finance person, James lee was also fantastic! So far I would rate the overall experience as five Stars! Only time will tell if the experience continues to be this great. More

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Great dealer/ poor car Just got back from the local mechanic to look why the tires are shot at 17000 miles. Gee I wonder if the bent tie rod had a effect. This car has ON Just got back from the local mechanic to look why the tires are shot at 17000 miles. Gee I wonder if the bent tie rod had a effect. This car has ONLY been on the paved roads since "new". The car had been aligned with the bent tie rod.... go figure... More

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Joe Rocks! Service, Not So Much. I've been going to Joe Johnson for 2 years for my car purchases. He consistently treats me with the respect of a friend. I have nothing but praise f I've been going to Joe Johnson for 2 years for my car purchases. He consistently treats me with the respect of a friend. I have nothing but praise for him. The service department, however, as routinely taken more than one attempt at fixing issues on my truck. My Service Writer Don is amazing. It's the techs that leave a lot to be desired. Just this week I came in with an aweful noise that I thought was the turbo. After picking it up, I only had to drive ? of a mile to realize it was never driven to confirm the fix. It was only when the shop foreman got involved that the problem was identified. It took him 5 minutes and a $4 part to correct the problem. Take time to do it right once, or you'll waste time doing it twice - and piss off your bread and butter. More

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Joe is Fantastic Joe has helped us with the purchase of numerous vehicle from Phil Long Ford over the years. Joe is knowledgeable, friendly and tenacious. He has never Joe has helped us with the purchase of numerous vehicle from Phil Long Ford over the years. Joe is knowledgeable, friendly and tenacious. He has never failed to get us what we were looking for and always first to point out potential issues. Joe is a great asset to Phil Long Ford. Thanks for everything Joe!! Jon and Carrolyn Priest More

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Great experience buying a vehicle! Joe Johnson was our salesman and we found him informative and professional! We love our new Edge Sport! We would have no problem coming here again Joe Johnson was our salesman and we found him informative and professional! We love our new Edge Sport! We would have no problem coming here again for our next car! Thanks Joe! More

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Joe was wonderful!! Joe was such a wonderful person to work with! Honest and personable - it was easy to work with him. He wasn't pushy and I didn't feel pressured to b Joe was such a wonderful person to work with! Honest and personable - it was easy to work with him. He wasn't pushy and I didn't feel pressured to buy that day. Joe knew how much I loved the Flex and worked hard to get the deal I wanted! More

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Buying new suv Went on a very busy day. But overall experience was good. Will have a remember not to go on weekends or day after holidays. Was a little crazy Went on a very busy day. But overall experience was good. Will have a remember not to go on weekends or day after holidays. Was a little crazy More

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