"Quick and Effortless "
This was my first car purchase. The Mazda of Elk Grovge gave a good deal. Garrette was prompt in replying to all my queries. He made sure the process was smooth and quick. The finance team explained all the options and helped me choose the right packages.
"Mazda 6 purchased"
- Car go
Ryan was great in every way,will recommend him to all our friends.he gave us excellent service and did not pressure us as many others do. He was a pleasure to deal with.
"Found my dream MAZDA CX5 in 24 hours and had fun buying it!"
- Rick Snodgrass
I have to say that Garrett Oxnaes, my Mazda CX5 saleman Rocks! I'd been looking for a very special 2017Mazda CX5 that was very hard to find. Last week, I found one via the internet at Mazdo of Elk Grove - exactly what I was looking for, so I emailed them late Wednesday night. The next morning, Garrett called me at 8:30 and not really knowing who I was, over the course of the day he held the car for me, gave me a good price on the car, sent me all the paperwork electronically so I could fill it out in advance, and by that same evening, I was the proud owner of the car I really wanted.
She's a beauty and he made it all happen smoothly and easily in less than 24 hours. I live 2 hours away from the dealership but Garrett made the trip completely worthwhile. And he managed to explain how all the technology on the car works in the 2 hours or so I was there. He knows his stuff, made me feel relaxed, we had fun buying the car and I am extremely happy with the whole process. Garrett is the best and the team at Mazda of Elk Grove are wonderful. Thanks Garrett and Thanks guys!
"The most pleasant car buying experience "
Nick was very knowledgeable and pleasant. He was never once pushy and was able to answer all of our questions. He made buying a car an enjoyable experience.
"Made the deal work!"
I had some issues with the lease I was trading in (from a different Mazda dealership). They worked with me a lot and were very helpful getting me the information I needed. They were able to get a deal that I was happy with in the end.
"Matt is amazing!"
I had an A+ experience with this dealership! They got me the last car with the specs I was looking for on the west coast! Super high quality management, very good deal and overall best dealer experience I have ever had. I cannot say enough good things about Matt Heidrich!
"excellent customer service"
All employees I have dealt with at this dealership have highly exceeded my expectations. I would highly highly recommend dealing with Jaik. He is very down to earth and does not pressure you into buying like other car salesman. He made the process as easy as possible for me as I was buying my first car. He truly adds value to his workmanship by understanding the customers needs and making sure they are 100% happy.
"Loved Ratish! Overall good experience. Love my Mazda CX-5"
- MaryAnne Kelly
Had test drove car at Mazda Sacramento (who should have closed the sale); their customer service and inability to answer pricing questions directly was unsatisfactory. Ratish was responsive and straightforward. I wanted a straightforward and efficient process; he answered my emails and was not pushy. He secured the car I wanted quickly. Did most of our work via email which worked best for me; it was nice when I came in to sign the contract and meet him in person.
"Great car buying experience"
- Labradoodle Mom
I went through Trucar.com and found Mazda of Elk Grove. I purchased my Mazda 6 on Thursday night and I was very very that Garrett as my sales representative. He knew what he was talking about and didn't treat me like I didn't know what I wanted or what I was doing. The dealership couldn't find the spare keys but when they did Garrett personally drove to my house to drop them off. There has been exceptionally good customer services, from Sales, Finance and the Service Department. Mazda and Garrett, PLEASE keep doing what you do because you do it right!
"3rd time was Another charm!!"
This is the 3rd vehicle transaction in the past few years, 2 leases & 1 purchase; all three times we had Garret as our sales Rep and he has consistently made car buying an enjoyable experience. His professionalism, knowledge and no pressure style is exactly what I want in a dealership. Car buying & leasing can be a very stressful event; however, Garret made it easy and fun.... 3 times in a row !!!!
Thanks to Mazda of Elk Grove for having awesome employees and excellent customer service.