Joe Preteroti | Page 7

Patient, Understanding and Personable Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer servi Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer service and friendliness that we were given at Ide. From the manager to the sales team to the finance team, everyone was patient, respectful and just good people to work with. They listened to our needs and wishes and went above and beyond to meet them. Overall the experience was very personable even through the unprecedented time we are living in right now. We've only had the car for a little while but it is hands down the nicest drive I've ever had. Well designed, safety conscious and user friendly. More

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I had a great experience working with Joe! Purchasing my new car was an easy process and I experienced great customer service throughout the entire process. new car was an easy process and I experienced great customer service throughout the entire process. More

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Great job Spencer. I love the new ride. Thank you and Joe for the great service you provided in purchasing my two volkswagen cross sports. for the great service you provided in purchasing my two volkswagen cross sports. More

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I bought a used vehicle and was very happy until I got home. There were a few issues with the car that i was unaware of and was wortied that dealership wouldn't fix the issues. I was wrong. I spoke with home. There were a few issues with the car that i was unaware of and was wortied that dealership wouldn't fix the issues. I was wrong. I spoke with the manager joe who listened to my concerns and offered to have the issues fixed. Dealership fixed all issues promptly, were very friendly, and didn't charge extra for the problems found. They made sure my vehicle was in top notch condition like you would expect after buying a vehicle. They apologized for the inconvenience and were very fair regarding my concerns. Definitely a reputable dealer and didn't screw me over like some places that would say "oh well, you already drove the car off the lot." I have dealt with many car dealers in my life and would recommend this dealer to everyone. I know I will definitely be using this dealer again for my next purchase. More

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Above and Beyond I came in the day after a huge snow storm for a service appointment on my current VW. I had planned to test drive a couple of vehicles to begin planni I came in the day after a huge snow storm for a service appointment on my current VW. I had planned to test drive a couple of vehicles to begin planning an upcoming purchase later this year. Despite the piles of snow burying the parking lot and the fact that I am not buying immediately, David got two large vehicles ready for me in no time. My little one quickly picked her favorite and by the time we returned from a test drive David had info sheets ready to go and my vehicle was ready from service. In and out in no time, gracious help from everyone involved and a new dream vehicle to plan for. A quick and painless experience all around and I am thankful to have a leg up on planning as a result. More

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Service Like No Other! Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustme Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustments to our car situation very quickly. We walked into Ide and right away we were greeted by Spencer who was top notch from start to finish!! He created a deal for us within 3 hours and had the car delivered in 2 business days. My husband and I talked all weekend about how much we loved the experience. We were personally greeted by the manager Joe, who was wonderful and even took the time to make sure our baby would be comfortable in my new vehicle. IDE is the real deal!! I recommend them to anyone searching for a new car. Professional, friendly, made us feel like family. THANK YOU IDE! I am in love with my new car! More

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Going to a car dealership is overwhelming and occasionally frustrating. Thank you for making the car purchasing experience a positive one! You may have a VW owner for life! occasionally frustrating. Thank you for making the car purchasing experience a positive one! You may have a VW owner for life! More

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From the moment I stepped in to Ide Volkswagen Spencer was very accommodating throughout the whole process! He made leasing a car an enjoyable experience! was very accommodating throughout the whole process! He made leasing a car an enjoyable experience! More

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Best experience we've had at a dealership This was our first time at an IDE dealership and our first VW. This was the easiest car leasing transaction we have ever experienced. We got exactly w This was our first time at an IDE dealership and our first VW. This was the easiest car leasing transaction we have ever experienced. We got exactly what we wanted and the pricing was straightforward. Everyone we worked with was knowledgeable and friendly. We look forward to driving our new Atlas! Thank you! More

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What an experience! Our car buying experience was incredible, beginning to end! Spencer, our salesman, was amazing! He’s very thorough and has great knowledge and patie Our car buying experience was incredible, beginning to end! Spencer, our salesman, was amazing! He’s very thorough and has great knowledge and patience. Joe, the sales manager, got us a great deal, and Tammi, in finance was an absolute pleasure to work with! I’m so excited to drive my 2019 Atlas!!!! More

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