Joe Rosales | Page 25

Simple. Helpful and friendly. Had a good selection of various models and trim levels. Brought several cars out side by side to compare live. Handoffs between Helpful and friendly. Had a good selection of various models and trim levels. Brought several cars out side by side to compare live. Handoffs between sales agents was seamless. More

Helpful 0

Report | Print

Could not be happier! I do not have on single complaint. The staff is amazing- in every department! Sales, Management, Financing, Service and the Receptionist. I have not w I do not have on single complaint. The staff is amazing- in every department! Sales, Management, Financing, Service and the Receptionist. I have not worked with one person who I didn’t feel was the best person for the job. I have purchased 2 cars from Joe Balisalisa, he’s fantastic. They all work as a team to get it done. They are all efficient, knowledgeable, honest, respectful and friendly. I had a lot of personal unique situations in my purchases. They always found a way to give me what I needed and wanted and patiently did so. Not one promise was undelivered. They stayed after hours when I needed it, answered every question thoroughly and every person I needed to speak to was available or called back within 24 hrs. As long as Mazda makes great cars I’m not going anywhere else. *** They also have great coffee, protein bars, comfortable chairs, a beautiful showroom and clean restrooms. Those may be smaller things but it matters. More

Helpful 0

Report | Print

Friendly, helpful service Joe Rosales and Joe Balisalisa helped us to determine which vehicle would be the best match for our needs. They never pressured us into purchasing the Joe Rosales and Joe Balisalisa helped us to determine which vehicle would be the best match for our needs. They never pressured us into purchasing their vehicles and always put our interests first. Service at this dealership is excellent. We would definitely work with them in the future. More

Helpful 0

Report | Print

Great Experience Everyone at the Mazda of Huntington Beach dealership were so helpful! Joe Rosales made our experience pain free and was so helpful in getting us the c Everyone at the Mazda of Huntington Beach dealership were so helpful! Joe Rosales made our experience pain free and was so helpful in getting us the car we wanted. The guys over there was all so nice and cared that we got the best deal possible. We came in a little late and they stayed after closing to make sure we had everything we needed to drive off the lot with our new car. We came back the next day and Greg ran us through how the car works and helped set up all our settings for the car. I highly recommend this dealership if you are in the market for a new car. More

Helpful 0

Report | Print

Great Customer Service I came in to ask a few additional questions about the technology aspect of my new car and Joe Rosales was so incredibly helpful! He patiently walked m I came in to ask a few additional questions about the technology aspect of my new car and Joe Rosales was so incredibly helpful! He patiently walked me through all of my questions and ensured that the Service Department took great care of me when I picked up my all weather mats (which I highly recommend). Danny Alvarez was awesome! He graciously put all of my mats in the car and gave me his card and told me to call him if I needed any further assistance. I am so impressed with the level of service and customer appreciation at HB Mazda. More

Helpful 0

Report | Print

Great customer service I recently purchased a CX-5 and needed help figuring out some of the car's features. The sales person I purchased the car from wasn't in the day I sto I recently purchased a CX-5 and needed help figuring out some of the car's features. The sales person I purchased the car from wasn't in the day I stopped in but Joe Rosales was very pleasant and helpful. He took the time to explain and answer all my questions. Great customer service at this dealership is the reason I have purchased my last two cars here. More

Helpful 0

Report | Print

Comfortable and Enjoyable! Very comfortable and enjoyable experience! Every person I encountered had a great personality. My salesman, Edmond Lecaros, was very understanding and Very comfortable and enjoyable experience! Every person I encountered had a great personality. My salesman, Edmond Lecaros, was very understanding and not pushy. I was nervous and hesitant because I didn’t want to be pressured, but this was a feel good purchase for sure. Greg Underwood got me acclimated with my new baby and off I went! Thank you Ed and the entire HB Mazda team, you guys are wonderful! More

Helpful 0

Report | Print

Comforting and Friendly Sales Representatives Overall, I had a good experience at this dealership. The only thing keeping me from rating 5 stars is the fact that when it came down to financing, I Overall, I had a good experience at this dealership. The only thing keeping me from rating 5 stars is the fact that when it came down to financing, I felt somewhat pressured, but I already expected them to be pushy at times. Also, they didn’t really offer a decent price for trading in a vehicle. Besides that, the employees were welcoming and I would come here again. More

Helpful 0

Report | Print

Great experience with HB Mazda I finished a lease and started a new one. We negotiated very easily via text, then I scheduled to drop off and get new one. Total time was 2 hours. No I finished a lease and started a new one. We negotiated very easily via text, then I scheduled to drop off and get new one. Total time was 2 hours. No change in terms after I arrived, which I appreciated. Recommend this dealership highly, and Mazda in general makes good cars (my 4th Mazda: Protege, CX5, 2 mazda3) More

Helpful 0

Report | Print

Two Joes Are The Best It can be intimidating walking into a car dealership. At Huntington Beach Mazda, most definitely not the case. I was promptly met by CSP Joe Rosales It can be intimidating walking into a car dealership. At Huntington Beach Mazda, most definitely not the case. I was promptly met by CSP Joe Rosales. Joe is simply wonderful and super easy going! No high-pressure or guilt trips here. My husband and I purchased exactly what we wanted at a great price. Joe Balisalisa is the IM and assisted with the paperwork. Again, super personable and easy to work with! The icing on the cake was Greg Underwood who gave me a tutorial on all the Mazda CX5 can do! By far the best new car purchasing experience I've ever had! Highly Recommend. More

Helpful 0

Report | Print