Brianna Szutka

After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, s our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers. More

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Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again. More

by Taugnerjennifer12 Verified Customer Verified Customer

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My wife and I came in to look at a model of the 2027 Telluride, that was not available in our city in Iowa. We have been looking at this vehicle for a few months now and the numbers were just not adding Telluride, that was not available in our city in Iowa. We have been looking at this vehicle for a few months now and the numbers were just not adding up. We were in the area visiting family from Iowa. Joey and Dishod took great care of us and gave us the best deal. We would definitely recommend Kia Port Charrlotte to family that living in the area. More

by amorgan0491 Verified Customer Verified Customer

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I want to thank the whole team. Alan, Todd and Blake, and others that assisted me. Alan, Todd and Blake, and others that assisted me. More

by lenadee2002 Verified Customer Verified Customer

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I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visi arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte! More

by J.Potter8823 Verified Customer Verified Customer

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To be honest, I was absolutely dreading walking into the dealership. Think I would rather have my toenails pulled than go through the new car buying process. I have to admit though, the process went smoot dealership. Think I would rather have my toenails pulled than go through the new car buying process. I have to admit though, the process went smoothly with no major issues. The initial set up through Brianna was great, Frank was an amazing salesman, very patient and knowledgeable and Joey was easy to deal with and quick to explain each step. Heck, even the finance manager Daniel was a great guy and I usually hate those people. Overall, no complaints at all, the team was great to work with at the Port Charlotte Kia dealership and I would recommend giving them a visit! More

by daniel.sabo Verified Customer Verified Customer

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Beautiful showroom and huge inventory! I'm so glad our neighbor recommended this place! Very accessible. I'm so glad our neighbor recommended this place! Very accessible. More

by stbwelch Verified Customer Verified Customer

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My wife and I had a good experience buying a new Soul at Kia of Port Charlotte. Our salesman, Bruno Borda was very diligent and was thoughtful enough to make sure we were satisfied with our purchase. We app Kia of Port Charlotte. Our salesman, Bruno Borda was very diligent and was thoughtful enough to make sure we were satisfied with our purchase. We appreciate his professionalism. More

by stingley0 Verified Customer Verified Customer

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Would not recommend sales department to anyone I know. But the finance manager was an upstanding person. But the finance manager was an upstanding person. More

by fleahman2 Verified Customer Verified Customer

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The people were very polite and answered every question I had. They worked with me to get the exact vehicle I wanted within my price range had. They worked with me to get the exact vehicle I wanted within my price range More

by chadaaustin222 Verified Customer Verified Customer

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