Joey Andrews | Page 79

Great care and customer service Reggie is very friendly and he was very patient with us during the whole process. He is very knowledgeable and offered great advice. Joey was very pr Reggie is very friendly and he was very patient with us during the whole process. He is very knowledgeable and offered great advice. Joey was very professional and managed to finish our paperwork in a very reasonable time without having to make us wait for hours like at other dealers. Both Reggie and Joey made our experience super nice and stress-free. They definitely have earned a new loyal customer. More

by AYA Verified Customer Verified Customer

Report | Print

Stress-Free Purchase I came to Jackson as I had received poor follow-up from another dealer that I was trying to make a purchase at. I had made 2 previous purchases at tha I came to Jackson as I had received poor follow-up from another dealer that I was trying to make a purchase at. I had made 2 previous purchases at that dealer, but they lost this one due to one sales person. My daughter & son-in-law both had purchased an Acura from Jackson so I made the drive over. Paul was very helpful, even though the RDX was in short supply, especial with the specs that I wanted. Paul & management worked to find a vehicle that I was looking for, and I made what I think is a good deal considering the limited supply of AWD in Georgia. This is my fourth Acura since 2008. After Paul mad the deal, he continued two put the effort in to the delivery that I certainly do appreciate. I would recommend Paul & Jackson to anyone looking for a new Acura. More

by Chet Verified Customer Verified Customer

Report | Print

Two Thumbs Up !!!! The staff at Jackson Acura were very friendly and patient. My 4 year old daughter was with me and they made sure she was comfortable. I will definitel The staff at Jackson Acura were very friendly and patient. My 4 year old daughter was with me and they made sure she was comfortable. I will definitely recommend Jackson Acura to my friends and family. More

by klexi846 Verified Customer Verified Customer

Report | Print

It was a great experience Great experience. Very friendly & professional people throughout the dealer ship. Go out of there way to satisfy me. This is my 3 lease from Jackso Great experience. Very friendly & professional people throughout the dealer ship. Go out of there way to satisfy me. This is my 3 lease from Jackson More

by Mike1950 Verified Customer Verified Customer

Report | Print

Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More

by mercer4977 Verified Customer Verified Customer

Report | Print

Test Driving Our experience with Jackson Acura and Chege was very pleasant. The cars we wanted to test drive were available upon arrival. We even walked the lot an Our experience with Jackson Acura and Chege was very pleasant. The cars we wanted to test drive were available upon arrival. We even walked the lot and looked at a couple of others that we were also able to drive. As that day ended we were able to take one home for extended consideration. The next day we went back and bought it. The paperwork was pretty quick considering all the forms and hoops they have to jump through to make it happen. The business office was thorough and patient with explaining everything. Thanks Jackson Acura!! More

by masglory Verified Customer Verified Customer

Report | Print

Sergei Potapoff is a GREAT Sales Person - Honest & Reliable I've now bought 3 cars from Jackson Acura and won't work with anybody besides Sergei! He is truly an incredible person and cares about the customer t I've now bought 3 cars from Jackson Acura and won't work with anybody besides Sergei! He is truly an incredible person and cares about the customer throughout the entire purchase. Unlike most car salesman, there are no games, only the truth. He puts honesty and tremendous service at the forefront of what he does on a daily basis! More

by RNB34 Verified Customer Verified Customer

Report | Print

Straight forward & Honest I got the exact deal that was advertised, no surprises, no forced dealer add-ons like window tint, mud flaps and floor mats. They were friendly courte I got the exact deal that was advertised, no surprises, no forced dealer add-ons like window tint, mud flaps and floor mats. They were friendly courteous and respectful through the entire process! Honesty in advertising with excellent follow through on the sales terms. And I got a sweet new ride!! More

by jewelslarissa.82 Verified Customer Verified Customer

Report | Print

Great Experience Jackson Acura helped us make car buying an easy decision. After doing our own research, we were able to work with Reggie Hammond on finding the perfec Jackson Acura helped us make car buying an easy decision. After doing our own research, we were able to work with Reggie Hammond on finding the perfect vehicle. He was fast, communicative, friendly, and knowledgeable. He also spent time going over each of the vehicle features so we wouldn't be overwhelmed. Great person!! Welso worked with Joey Andrews who was wonderful and able to beat our credit union rate. There were no long hours of waiting at the dealership. We we're in and out in a matter of minutes, off with a great RDX. We can't recommend Reggie and Jackson Acura enough! More

by KPSC713 Verified Customer Verified Customer

Report | Print

Great Experience with Jackson Acura My wife and I found a new MDX on the Jackson Acura website that we were interested in. The dealership was closed on Sunday so we sent a message thro My wife and I found a new MDX on the Jackson Acura website that we were interested in. The dealership was closed on Sunday so we sent a message through the website and received an immediate response from Paul Silverman. The following day we went in and test drove the vehicle and ended up signing the deal! We have been to other dealerships where the car buying experience can be long and painful but that was not our experience at this place. At Jackson Acura the process was quick, easy and painless. Not to mention that Paul was extremely knowledgeable about the vehicle and was great to work with! We closed our paperwork with Joey Andrews and he was great also. There was no uncomfortable pressure for us to purchase any unwanted products or services and they made the visit pleasurable. We highly recommend reaching out to Paul and Joey and giving Jackson Acura a try! More

by footballfanatics01 Verified Customer Verified Customer

Report | Print