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John Boyer
John Boyer at Toyota of Scranton

John Boyer | Page 3

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of John Boyer

August 19, 2024

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Employee Rating

They Explain everything, very helpful all of them, and took care of me ,thank you Toyota More

by BASZIKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, james Brown , Alan Aimer, All who help and take care of me was excellent

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Aug 19, 2024

Toyota of Scranton responded

BASZIKA1, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Toyota of Scranton. It’s our goal to ensure that every customer feels informed, supported, and well taken care of, so your feedback means a lot to us. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Toyota of Scranton! Best regards, The Guest Experience Team Toyota of Scranton

August 14, 2024

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Employee Rating

I was dealing with John Boyer and he was great,helped with all the problems I had More

by NGALLAGHER176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair

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Aug 15, 2024

Toyota of Scranton responded

NGALLAGHER176, Thank you for your kind words! We’re thrilled to hear that John Boyer provided you with great service and helped resolve all the issues you were facing. It’s always our goal to make sure our customers feel supported and well taken care of. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in us and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

July 02, 2024

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Always a great experience. They are very accommodating. They are also very helpful with any questions or concerns. More

by Thomas D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Ebrahin Evertsz

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Jul 03, 2024

Toyota of Scranton responded

Thomas D, experience with us and find our team accommodating and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Customer Experience Team Toyota of Scranton

June 27, 2024

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Very helpful will do there best too get u in a car ty for all u do people God bless u all Doug and Richie r very helpful...ty More

by KEYSERRAYLEEPIER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, Tom Kirkpatrick, David Grieco, james Brown, Jon Higgins, Ashley Ochwat , Alan Aimer, Kevin Morrow

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Jun 28, 2024

Toyota of Scranton responded

KEYSERRAYLEEPIER43, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Doug and Richie were able to assist you and make the process of getting a car easier. Your appreciation means a lot to us. God bless you too, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

June 11, 2024

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The service department, as usual, was great My visit to the sales department was not.. More

by TOMMICK08
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
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Jun 12, 2024

Toyota of Scranton responded

TOMMICK08, Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with our service department. However, we're sorry to learn that your visit to the sales department did not meet your expectations. We take all feedback seriously and would appreciate the opportunity to discuss your experience further. Please contact us at 570.702.8776, so we can help address your concerns and work towards improving our service. Best regards, The Customer Experience Team Toyota of Scranton

June 05, 2024

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Awesome service center! I will always use Scranton Toyota for service on my Toyota Tacoma! More

by ANTHONYJSINGH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Jun 05, 2024

Toyota of Scranton responded

Hi Anthony, Thank you so much for your kind words and for being a valued customer! We're thrilled to hear that you had a great experience at our service center. Your loyalty means a lot to us, and we're committed to providing top-notch service for your Toyota Tacoma every time you visit. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again! Best regards, Service Team Toyota of Scranton

May 31, 2024

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The sales and finance part is xxxx but the service side made me come back , they know how to treat you like a human unlike the sales and finance department. Only recommend the service department I will nev More

by babyantidormi25
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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May 31, 2024

Toyota of Scranton responded

babyantidormi25, Thank you for your honest feedback. We’re glad to hear that our service department has met your expectations and treated you well. However, we're sorry to learn that your experience with our sales and finance departments was not satisfactory. Your input is invaluable, and we will address these concerns with our team to improve our overall customer experience. We appreciate your recommendation for our service department and hope to have the opportunity to serve you better in the future. Regards, Customer Experience Team Toyota of Scranton

May 29, 2024

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Honest and knowledgeable. Treated with respect. A great experience. Wonderful lounge area. John explained so i could understand... More

by TOLSZE7480
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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May 29, 2024

Toyota of Scranton responded

ChatGPT Dear TOLSZE7480, Thank you for your kind review! We’re delighted to hear that you had a great experience with us and that you found our team honest and knowledgeable. Treating our customers with respect is a top priority, and we’re pleased that John was able to explain everything clearly for you. We’re also glad you enjoyed our lounge area. If there’s anything else we can assist you with, please feel free to reach out. Best regards, Service Team Toyota of Scranton

May 25, 2024

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Employee Rating

Was a great experience. John at the service department was pleasant and knowledgeable. Will return! More

by RENEES06
Recommend Dealer
Yes
Print
May 28, 2024

Toyota of Scranton responded

RENEES06, Thank you, RENEES06, for your review and for being a verified customer! We're delighted to hear that you had a great experience and that John in the service department was both pleasant and knowledgeable. We look forward to welcoming you back to Toyota of Scranton! Warm regards, Service Team Toyota of Scranton

May 18, 2024

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Employee Rating

Had another problem with my right rear tire recently. Called Toyota of Scranton service department and they were able to get me in within 2 hours of my call. Met with John again and he was responsive and More

by MCCORMICK0425
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Recommend Dealer
Yes
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