John Brooks

Nissan of Elk Grove responded

Hannah, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. You are more than welcome to reach out to our Service Director, Marc Lauture at 916-405-5167 if you have any additional questions that have yet to be covered.

Nissan of Elk Grove responded

Thank you so much for your kind review! We’re thrilled to hear that our team made you feel welcome and taken care of. Khanh will be especially grateful for your shout-out, he’s dedicated to going the extra mile, and we’re glad his efforts made a difference for you. We truly appreciate you choosing us for your new vehicle and look forward to being here for you whenever you need anything in the future. Enjoy the ride!

Nissan of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear that Kahn was able to make the car-buying process smooth and enjoyable. We’re glad the transaction was quick and that we could deliver exactly what you needed. Enjoy the new ride and we look forward to the next time.

Nissan of Elk Grove responded

Thank you so much for your continued trust in our dealership since 2018! We're truly grateful for the opportunity to not only help you find your vehicle but also to support you with service over the past seven years. It’s wonderful to hear that our team has consistently met your expectations and addressed any concerns promptly. Your satisfaction means a great deal to us, and we look forward to continuing to serve you for many more miles to come!

Nissan of Elk Grove responded

We’re so grateful for your amazing feedback! It’s wonderful to hear that Kahn Ho and the entire Drive Family First team made you feel valued throughout your purchase. Enjoy your new Nissan Frontier - we’re honored to be your dealership of choice!

Nissan of Elk Grove responded

Thank you so much for the amazing review! We are so glad to hear that Khanh was amazing to work with. We are so fortunate to have him on our team. We appreciate your business and look forward to a long-lasting relationship!

Nissan of Elk Grove responded

Thank you so much for the kind words! We are so glad you had a great experience with us. We appreciate your business and wish you many happy miles ahead!

Nissan of Elk Grove responded

Derrick, Thank you so much for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable. Our goal is always to ensure that our customers are happy, and it’s great to know that it showed. We look forward to serving you again in the future!

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We are so glad Khanh was wonderful to work with! He really is amazing and we're so fortunate to have him on our team! We appreciate your business and wish you many happy miles ahead!

Nissan of Elk Grove responded

Thank you so much for sharing your amazing experience with Khanh! We're thrilled to hear how he went above and beyond to get you into a car so quickly and made you feel like family in the process. Khanh truly embodies the dedication and care we strive for, and your kind words are a testament to his exceptional service. We’re grateful for your trust and loyalty, and we’re lucky to have you as a customer for life. Thank you for recommending Khan—he’ll be delighted to hear your feedback!