John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 2

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.7
256 Reviews

Dealership Experience

22 yrs, 4 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

256 Reviews

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256 Reviews of John Brooks

July 12, 2026

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Employee Rating

Rep was attentive. I was invited to their July 4th lunch which was very kind of them. More

by Ana Margarita
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Ana! We truly appreciate your kind words about your experience at Nissan of Elk Grove. It's great to hear that our team was attentive and that you enjoyed our July 4th lunch. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 08, 2026

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I’ve had this advisor a few times and each time he has been so nice and accommodating! More

by MILABANH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Raul Ruiz

Jul 08, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re delighted to hear that you’ve had great experiences with our advisor at Nissan of Elk Grove. Our team strives to provide excellent service and appreciates your feedback. We look forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

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Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 04, 2026

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Fast, easy, courteous good work explained all aspects of the service and reasonably priced and last car was ready on time More

by BIGROSSI
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Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review! We’re delighted to hear that your experience with Nissan of Elk Grove was fast, easy, and courteous. We take pride in providing clear explanations and ensuring our services are reasonably priced. Our team looks forward to seeing you again next time! Sincerely, The Team at Nissan of Elk Grove

July 03, 2026

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Great speed at solving the problem. Customer service is excellent. I thank you for the help you did. More

by ABRAHAMSHERIFF8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton , All the staff mechanics/technicians that helped out as well. Thank you.

Jul 04, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Abraham! We appreciate your feedback and are thrilled to know that you experienced great speed in solving the problem with our customer service at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 01, 2026

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Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water More

by ATOYOTAH
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Recommend Dealer
Yes
Jul 02, 2026

Nissan of Elk Grove responded

Thank you for taking the time to leave such a positive review! We’re glad to hear you enjoyed our clean lounge and bathroom facilities, along with the amenities we provide at Nissan of Elk Grove. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future! Sincerely, The Team at Nissan of Elk Grove

June 30, 2026

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Great Service All Around. Always Satisfied With The Service I Get Here. They Always Take Care Of My Cars Needs. More

by RED.ROSAS
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you are always satisfied with the service you receive at Nissan of Elk Grove. Our team is dedicated to taking care of your car's needs, and it’s great to know we have met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 16, 2026

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I dropped my car off around 10 am (with an appointment) on my lunch break. My car needed brake fluid replacement, which I am told by other mechanics takes 45 minutes to an hour. I came back over 5 hours la More

by ADRIENNE
Service Price Transparency
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Recommend Dealer
No
Jun 16, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience with us, Adrienne. We understand your concerns regarding the delay in servicing your vehicle, particularly for the brake fluid replacement. Your feedback is appreciated and taken seriously as we strive to improve our service at Nissan of Elk Grove. If you would like to discuss this further or provide more details, please feel free to contact us directly. We hope to have the opportunity to assist you better in the future. Sincerely, The Team at Nissan of Elk Grove

June 15, 2026

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Service advisor Jon Murphy was efficient, helpful, and always keeping us up to date. The dealership did great work on my car. More

by AVOKARI20
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Jun 16, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review! We're glad to hear that Jon provided you with efficient and helpful service during your visit to Nissan of Elk Grove. It's great to know that you're satisfied with the work done on your car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 13, 2026

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Provided Great customer service care, Goes above and beyond to ensure car is taken care of! More

by MARYLO
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Recommend Dealer
Yes
Jun 13, 2026

Nissan of Elk Grove responded

Thank you for your review, Marylo! We appreciate your feedback about the great customer service at Nissan of Elk Grove. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, The Team at Nissan of Elk Grove

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