John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 14

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
239 Reviews

Dealership Experience

22 yrs, 1 mo

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

239 Reviews

Write a Review

239 Reviews of John Brooks

March 02, 2026

Dealership Rating
Employee Rating

I have been having Nissan of elk Grove and John Brooks in particular servicing my vehicle for years. Great service great people and great pricing. More

by Delete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Garcia

Mar 03, 2026

Nissan of Elk Grove responded

Thank you for your continued loyalty! We truly appreciate you trust in Nissan of Elk Grove and we're proud to hear that John consistently provides the best care and support for you throughout the years. We look forward to continuing to keep your vehicle running at its best!

March 02, 2026

Dealership Rating
Employee Rating

I took my car in to see John. He was very courteous and kind. It was a simple transaction, just getting a spare tire for my new car. It went well. More

by lgray13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Gruwell, Marc Lauture

Mar 03, 2026

Nissan of Elk Grove responded

Thank you for the kind review! We consistently strive to provide attentive and efficient service, so we’re pleased to hear that John had made your transaction and visit go by smoothly. We truly appreciate your support and business.

March 01, 2026

Dealership Rating
Employee Rating

Excellent Wonderful, wonderful, wonderful, wonderful, wonderful... my experience was and continues to be more than enough to keep me coming back. More

by LEONFELT2000
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re thrilled to hear your experience has been so consistently positive! It means a lot that our team has earned your trust and loyalty, and we look forward to continuing to provide you with excellent service for years to come.

March 01, 2026

Dealership Rating
Employee Rating

the overall appointment was ok except i was told it would only take 2 hours and i was there for four hours which is a big difference! i would have gone home and come back had i known that . also your snack m More

by PATRICENMENGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We sincerely apologize for the wait time and understand how frustrating it must have been when the appointment took longer than expected. We’ll review our scheduling and staff support to prevent delays in the future, and address the issue with the snack machine so our team can assist properly. Your feedback is important, and we appreciate you bringing this to our attention. Please don't hesitate to reach out to our team directly, if there are any more concerns we can address!

March 01, 2026

Dealership Rating
Employee Rating

Great customer service and service work. Quick service would come came again service my vehicles. More

by CANTINFLAS_RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the great review! We always strive to provide attentive service in a timely manner, so we're glad we could deliver that during your visit. We'll be sure to continue that moving forward!

February 28, 2026

Dealership Rating
Employee Rating

Extremely slow service, terrible service prices, almost got scammed as I was overcharged until I had to tell them I was overcharged, I will never come to this dealer again for any future service More

by rashap55
Recommend Dealer
No

Other Employees Tagged: John Brooks

Mar 11, 2026

Nissan of Elk Grove responded

We strive to provide accurate pricing and transparent service for every customer. If there was a billing error, we sincerely apologize and appreciate you bringing it to our attention so it could be corrected. Regarding service times, we always aim to complete work as efficiently as possible while maintaining quality and safety standards.

February 28, 2026

Dealership Rating
Employee Rating

I had an excellent experience at the dealership. The team provided outstanding communication throughout the entire process, keeping me informed and answering all my questions promptly. Their attenti More

by Shun
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for your 5 -star review! We're pleased that our team could provide such thorough and attentive support, and we always strive to create a stress-free experience. We truly appreciate your support and business!

February 27, 2026

Dealership Rating
Employee Rating

John was great, very resourceful and efficient. I had to wait 30 minutes to receive a text regarding my rental, because the rental person forgot to send the text, based on my observation. More

by CHENGSLAWSON
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re glad John was able to assist you efficiently and provide the support you needed. We appreciate your patience with the delay and will work to ensure smoother communication in the future.

February 26, 2026

Dealership Rating
Employee Rating

John was incredibly exceptional in providing me with the help needed to get my recalls fixed and maintenances. More

by RANGEL.KR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Nissan of Elk Grove responded

Thank you so much for sharing your experience! We’re thrilled to know John handled everything smoothly and that you felt well taken care of—he truly goes above and beyond for our customers. We appreciate your support and business!

February 26, 2026

Dealership Rating
Employee Rating

prompt, courteous & knowledgeable staff - satisfied w/ service; will be referring friends & family in the near future More

by OLIVT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: miguel de jesus

Feb 27, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We’re so pleased to know our team made a positive impression and delivered the level of service you deserve. We truly appreciate the recommendation and support, and look forward to helping you again anytime you need us!

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