John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 14

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.7
262 Reviews

Dealership Experience

22 yrs, 6 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

262 Reviews

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262 Reviews of John Brooks

March 18, 2026

Dealership Rating
Employee Rating

It took a lot of effort to get the satisfaction desired from this situation. But the crew at Nissan Definitely pulled through and in the end, had our repairs performed as well as covered by warranty. It’s More

by STANFORDLOUISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kori Hall, Brandon Neveadomi

Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for your patience throughout the process. We’re glad our team was able to see things through and ensure your repairs were handled properly and covered by warranty. Your trust means a lot to us, and we’re always here to help keep your vehicles running smoothly.

March 18, 2026

Dealership Rating
Employee Rating

Very dependable, meets and anticipate my needs , very considerate John Brooks is very understanding with his customers needs . More

by MINDA.MIGUEL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

March 15, 2026

Dealership Rating
Employee Rating

Your team at the Quick Lube were professional and thorough. Great job 😃 …..This thing won’t let me be brief and concise so for my next trick I will begin by reciting the Pledge of allegiance twice. More

by ED.NATIONALHISPANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel

Mar 17, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We're glad to hear that our team continuously delivers high level service and that you had a positive experience. We look forward to the next time we can assist you!

March 15, 2026

Dealership Rating
Employee Rating

As always. John Brooks and the service department were awesome! Professional, knowledgeable, kind. John went and above and beyond! More

by LISAMPATTERSON2000
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our service team exceeded your expectations made your visit a positive experience. We look forward to continuing to take great care of you and your vehicle in the future.

March 13, 2026

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Employee Rating

John Brooks is the best! Super easy to talk to and extremely knowledgeable service advisor! More

by SALINACOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! It’s wonderful to hear that John made your service experience transparent and understandable and that he took great care of you! We look forward to the next time we can assist you.

March 13, 2026

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When we received our video from the technician. It touched our hearts he sincerely thanked my husband for his service in the military. More

by MARTYMARTINEZ178
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

March 12, 2026

Dealership Rating
Employee Rating

Great John did great. I had a quick and easy experience Prompt lyft was provided while my vehicle was serviced More

by Luna
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 13, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! It's great to hear that John could provide fast and efficient service and that our team took great care of you and your vehicle! We truly appreciate your support and business!

March 12, 2026

Dealership Rating
Employee Rating

He went above and beyond to help me. He personally cut out some plastic from underneath my car. More

by JIM.COUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 13, 2026

Nissan of Elk Grove responded

Thank you for sharing this! We're glad to hear that our team continues to deliver the kind of high level service we are proud to provide everyday to our customers. We truly appreciate your trust and support!

March 12, 2026

Dealership Rating
Employee Rating

I cannot say enough good things about this dealerships service! Vince greeted me promptly, and John streamlined my oil change/ recall service and it was a pleasant experience over all. And I had some grea More

by KYCOOLEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton , Vince

Mar 12, 2026

Nissan of Elk Grove responded

Thank you so much for 5-stars! We're thrilled to hear your visit was such a positive experience from start to finish and proud that our team works hard to provide attentive and welcoming care during every service visit. We truly appreciate your support and look forward to seeing you again at your next service!

March 11, 2026

Dealership Rating
Employee Rating

They are always very attentive They always keep me up to date with any delays More

by DINORA.RAMIREZ
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 12, 2026

Nissan of Elk Grove responded

Thank you for the kind review! We always strive to provide transparent service and keep our customers informed about their vehicle updates and needs, so it's great to hear we are doing just that. We appreciate you choosing us and look forward to helping you again in the future!

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