John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 4

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
239 Reviews

Dealership Experience

22 yrs, 1 mo

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

239 Reviews

Write a Review

239 Reviews of John Brooks

May 14, 2026

Dealership Rating
Employee Rating

Always efficient and they never try to sell me something I don't need. Honesty is important to me More

by MACYMAII021
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

May 20, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We are pleased to know our team has earned your trust by providing straightforward and dependable service during your visits. Building long-term relationships through transparency and professionalism is very important to us. We appreciate your continued support and look forward to assisting you again in the future!

May 14, 2026

Dealership Rating
Employee Rating

He was very nice. Great person, kind sweet .new what he was doing. Nice, kind More

by RSHEILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Nissan of Elk Grove responded

Thank you for your kind feedback. We are pleased to know you had such a positive interaction and felt well taken care of throughout your experience. Providing knowledgeable and thoughtful service is something our team takes great pride in, and we appreciate you taking the time to share your experience with us. We'll be here to welcome you back in the future whenever you need us!

May 14, 2026

Dealership Rating
Employee Rating

Great Service. Took Bery Good Care Of Me. Answered All My Questions. 👏🏾👏🏾👏🏾👏🏾👏🏾 Thanks Again. Appreciate Y’all!!! More

by LRAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We are glad to know our team provided attentive care and took the time to address everything you needed during your visit. It is always our goal to make each experience smooth and supportive. We truly appreciate your kind words and look forward to assisting you again in the future.

May 12, 2026

Dealership Rating
Employee Rating

Great I wet to use my las oil change end expiration date was done. But the technician caching a little leakage end still on warranty end charge with out pay a single penny. Loved. More

by HUGOBARILLAS62
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

May 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We are glad our team was able to address the concern promptly and ensure everything was covered under warranty. We appreciate your support and look forward to assisting you again in the future!

May 10, 2026

Dealership Rating
Employee Rating

I've had great experiences purchasing and having our family cars serviced at this dealership. And John Brooks is always helpful, knowledgeable and friendly! More

by RUNKMC513
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

May 11, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re happy to hear your experiences with both sales and service have been consistently positive. It’s especially great to know John Brooks has made such a strong impression with his support and professionalism. We appreciate your continued trust and look forward to seeing you again.

May 09, 2026

Dealership Rating
Employee Rating

Excellent , good customer service but more amenities should be available and more snack options during long wait times . More

by BRIANNA.JJESSICA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad to hear you had a positive experience with our customer service and that you felt well taken care of during your visit. We also appreciate your suggestion regarding additional amenities and snack options, especially during longer wait times. Input like this is helpful as we continue looking for ways to make the overall experience more comfortable and convenient for our customers. We truly appreciate your patience and support and look forward to the next time we can assist you!

May 09, 2026

Dealership Rating
Employee Rating

I was greeted with a smile. They got in and completed me within the time frame and out at the time they said. He told me about work that would needed to done in 6 months and quo More

by JOYJADA111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear you were welcomed warmly and that your visit was completed within the expected timeframe. It’s also great that you received helpful information about upcoming maintenance so you can plan ahead with confidence. We appreciate your trust and look forward to serving you again!

May 09, 2026

Dealership Rating
Employee Rating

The service line moved pretty fast and getting the car checked in was also very fast. The service finished on time as they said it would. More

by COREYTN16
Recommend Dealer
Yes
May 11, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We are pleased to hear that your check-in experience was quick and efficient and that your vehicle was completed right on schedule. Delivering organized, timely, and dependable service is a priority for our team, and it is rewarding to know your visit reflected that commitment. We truly appreciate your trust and support!

May 08, 2026

Dealership Rating
Employee Rating

Nissan Rogue was taken in for recall. Excellent service! Took care of loaner car and tire rotation. More

by GSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re pleased to hear that your Nissan Rogue recall visit was handled efficiently and that the additional support with the loaner vehicle and tire rotation helped make your experience more convenient. We appreciate your trust and look forward to helping you again in the future!

May 08, 2026

Dealership Rating
Employee Rating

It took Nissan 5 times to figure ot a ound in the rear of my Rogue. That's really unacceptable. The second time I brought it in they should have found it or tore the car apart to try and find it. That's cust More

by Chowlee454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

May 08, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience! We’re glad we were ultimately able to identify and address the concern with your Rogue, though we understand your frustration with the number of visits it took to get there. Your feedback is truly valuable, and we will strive to improve our diagnostic process and efficiency moving forward. We appreciate your patience and your trust in us and hope we can continue to be of service to you in the future!

May 08, 2026

Chowlee454 responded

I than you for finally getting my ar fixed. Also, thank you for your video on all that was done and found during your inspection. I have never had that done before. It was impressive. Plese next time dont take so long to giveme great service.

...
4
...

Dealership Inventory (304 Vehicles)

new 2026 Nissan Frontier car, priced at $45,995
2026 Nissan Frontier
new
Glacier White exterior
Unknown
Four-wheel Drive
new 2026 Nissan Leaf car, priced at $38,095
2026 Nissan Leaf
new
Everest White Pearl/Black exterior
Unknown
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $29,740
2026 Nissan Kicks
new
Super Black exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $30,730
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $24,840
2026 Nissan Kicks
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $32,435
2026 Nissan Rogue
new
Deep Ocean Blue Pearl exterior
CVT
All-wheel Drive