John Brooks | Page 4

Nissan of Elk Grove responded

Thank you for your review! We’re glad you had a positive experience with our knowledgeable employees and the service at Nissan of Elk Grove. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your feedback, Ellie. We appreciate you bringing this to our attention, and understand your concern regarding the cleanliness of your vehicle during your visit to Nissan of Elk Grove. We're committed to maintaining high standards, and your suggestion about shoe covers for technicians is valuable. Please feel free to reach out to us directly if you have any more concerns or need further assistance. Our team hopes to provide you with a better experience in the future. Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our attentive staff and the exceptional service provided by John at Nissan of Elk Grove. It's great to hear that he was able to explain everything quickly and effectively for you. We look forward to welcoming you back next time! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your feedback. We understand your frustration about not receiving the promised follow-up calls. We value your experience and would appreciate the opportunity to address your concerns directly. Please reach out to us at Nissan of Elk Grove so our team can ensure your needs are met. Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your incredible review! We’re glad to hear that you’ve chosen Nissan of Elk Grove for your vehicle purchases and that you make the drive for service. Your trust and loyalty mean a lot to us. We look forward to seeing you again for your next service! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for sharing your experience with us, Terry. We understand your frustration regarding the transmission issues with your 2018 Nissan Sentra. It's important to us that our customers feel supported, especially in situations like this. We encourage you to reach out to us directly at Nissan of Elk Grove so we can better discuss your concerns. Your feedback is valuable, and we appreciate you taking the time to share it with us. Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your kind words, Linda! We appreciate your recommendation and are glad to hear that our staff treated you with respect. Enith, Khan, and Hesam look forward to meeting you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

Nissan of Elk Grove responded

Thank you for your feedback! We appreciate your kind words about John and are glad he was able to provide a fair service solution for your older car. We also acknowledge your concerns about the app and the video quality, and we'll work to improve those aspects. If you continue to have issues with submitting your review or any other concerns, please reach out to us directly at Nissan of Elk Grove. We value your experience and want to ensure everything is addressed. Thank you again for choosing us! Sincerely, The Team at Nissan of Elk Grove