John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 5

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
178 Reviews

Dealership Experience

21 yrs, 11 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

178 Reviews

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178 Reviews of John Brooks

March 24, 2026

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Employee Rating

I always feel like I’m important to the business every time I go. Antonio was exceptionally great More

by Kidblue75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Nissan of Elk Grove responded

Thank you for sharing your kind feedback! We're glad Antonio made such a great impression and it’s wonderful to hear that you consistently feel valued during your visits—that’s exactly the experience we strive to provide. We'll be here to welcome you back in the future whenever you need us!

March 23, 2026

Dealership Rating
Employee Rating

The service was professional. John & Rebecca are knowledgeable in their jobs. The job was complete as stated in the intake, and the rental car was available with no hassles. More

by rnavarrete23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Garcia

Mar 24, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We’re glad to hear your service experience went smoothly and it’s great to know John and Rebecca provided efficient, attentive support for you and your vehicle. We'll be here to welcome you back in the future whenever you need us!

March 23, 2026

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The service was fantastic again, Jeff Stoughton excellent customer service skills, he explains well and is always polite and smiling! More

by TM961460
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Raul Ruiz

Mar 24, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We're proud to hear Jeff was able to deliver high-level service and that you were given transparent communication throughout the whole process. We truly appreciate your trust and support!

March 22, 2026

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It was nice to have my car serviced in Elk Grove. They are all nice, and they have a grand coffee machine to enjoy your chocolate or coffee. Thanks, John, for your help. More

by SARISARIUSA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 24, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re glad you enjoyed your visit and it’s great to hear John was able to assist you and make your time with us even better. We appreciate your kind words and we'll be here to welcome you back in the future whenever you need us!

March 22, 2026

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Employee Rating

My sales rep when I first bought the car was real good to work with went back to buy a second car and wouldn't budge a dollar on the price so I had to go to another dealership. I doubt if I would come back t More

by Solonty
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 25, 2026

Nissan of Elk Grove responded

Thank you for your honest review! We’re glad to hear your initial experience went well, but we’re sincerely sorry your recent visit didn’t meet the same standard. We understand how important flexibility can be when making a purchase, and we regret that we weren’t able to meet your expectations this time. We're always looking for ways to improve our service, so please don't hesitate to reach out to management for any lasting concerns you may have. We truly value your feedback and would welcome any opportunity to win your trust again in the future!

March 21, 2026

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I have always received great service at the dealership, and everyone is so friendly too. More

by CMM0
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Nissan of Elk Grove responded

Thank you for your continued support! It means a lot to hear that your experiences with us have been consistently positive, and we're proud to hear that the team continues to strive to provide a welcoming and supportive environment. We truly appreciate your trust and look forward to the next time we can assist you!

March 18, 2026

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It took a lot of effort to get the satisfaction desired from this situation. But the crew at Nissan Definitely pulled through and in the end, had our repairs performed as well as covered by warranty. It’s More

by STANFORDLOUISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kori Hall, Brandon Neveadomi

Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for your patience throughout the process. We’re glad our team was able to see things through and ensure your repairs were handled properly and covered by warranty. Your trust means a lot to us, and we’re always here to help keep your vehicles running smoothly.

March 18, 2026

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Very dependable, meets and anticipate my needs , very considerate John Brooks is very understanding with his customers needs . More

by MINDA.MIGUEL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

March 15, 2026

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Employee Rating

Your team at the Quick Lube were professional and thorough. Great job 😃 …..This thing won’t let me be brief and concise so for my next trick I will begin by reciting the Pledge of allegiance twice. More

by ED.NATIONALHISPANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel

Mar 17, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We're glad to hear that our team continuously delivers high level service and that you had a positive experience. We look forward to the next time we can assist you!

March 15, 2026

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Employee Rating

As always. John Brooks and the service department were awesome! Professional, knowledgeable, kind. John went and above and beyond! More

by LISAMPATTERSON2000
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our service team exceeded your expectations made your visit a positive experience. We look forward to continuing to take great care of you and your vehicle in the future.

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