John Brooks | Page 3

I have a 2018 Nissan Sentra that needs a 3rd transmission!! It seems these cars need a transmission every 4 years. I just had the transmission replaced at Roseville Nissan. 4 years ago. When I t transmission!! It seems these cars need a transmission every 4 years. I just had the transmission replaced at Roseville Nissan. 4 years ago. When I took the car to the shop, I didn’t ever imagine it for one second that they would say it needed yet another transmission. But since that was the case, I thought I would hear the words so sorry for that and would replace it seeing as how that car had a recall on its cvt transmissions. Is that I was offered to see a salesman twice so that I can get yet I guess another central with a CVT transmission. My car is not worth $8000 and and that’s what they wanted to charge me to fix the car! I take care of my car. I drive it a lot, but I take care of it. I just want them to do what’s right! More

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If you’re looking for someone to treat you like Family visit Nissan of Elk Grove. Their staff are knowledgeable, friendly and treat you with respect. Enith, Khan, and Hesam is the team you want to meet. visit Nissan of Elk Grove. Their staff are knowledgeable, friendly and treat you with respect. Enith, Khan, and Hesam is the team you want to meet. More

by Linda Verified Customer Verified Customer

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John carefully listened to my concerns and planned the best service solution for my older car with a fair price. Unrelated to John, the app for keeping me informed of the progress of my service didn't wor best service solution for my older car with a fair price. Unrelated to John, the app for keeping me informed of the progress of my service didn't work and, while the video of my car is excellent, I was unable to understand everything the mechanic said because of the background noise. I'm also having problems submitting this review through dealerrater.com. More

by gailgreenspan Verified Customer Verified Customer

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I buy my cars here and get my services done. Everyone from front to back at this dealership takes very good care of me and makes sure all my wants and needs are met. I truly love doing business Everyone from front to back at this dealership takes very good care of me and makes sure all my wants and needs are met. I truly love doing business here. More

by janh1058 Verified Customer Verified Customer

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John was really patient with me he explained what I needed to do to catch up with my 60k service, I wasn't able to do everything on the list and he was able to narrow down for me what I could do within needed to do to catch up with my 60k service, I wasn't able to do everything on the list and he was able to narrow down for me what I could do within my budget which was pretty cool. He also gave me good advice with regards to my brakes and helped me understand what the issues were and how that impacted if I should service them or not. All around good, down to earth advice. More

by QISHAJ Verified Customer Verified Customer

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The water flow from the bathroom sink is too weak. I have been waiting too long to pick up my car. I have been waiting too long to pick up my car. More

by LOVESHUAIZHANG Verified Customer Verified Customer

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We have unfortunately had a number of recall notification in the first 2 years of owning our Rogue. Fortunately, we met John in service and he is helpful and trusted! in the first 2 years of owning our Rogue. Fortunately, we met John in service and he is helpful and trusted! More

by LABOWITCH Verified Customer Verified Customer

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John was able to explain things to me in details. Very patient and also, presenting different options for me to make the right decision. Very patient and also, presenting different options for me to make the right decision. More

by CHICHI4K Verified Customer Verified Customer

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John always takes good care of me. My salesman Caleb still greets me by name when he sees me come for service. That's impressive. My salesman Caleb still greets me by name when he sees me come for service. That's impressive. More

by Kingsfan58 Verified Customer Verified Customer

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I am very happy with the service I received at this dealership. My husband and I have been coming here for a good 20 years now since we bought our truck. We have always been treated well and been advi dealership. My husband and I have been coming here for a good 20 years now since we bought our truck. We have always been treated well and been advised as to what needs to be done to our truck without pressure. I like that. So far the dealership has kept our truck on the road without any problems. Everyone is friendly, courteous, and very professional. I will keep coming here as long as I need to. And of course, I always recommend the dealership to my family and friends since the subject always comes up because of the age of my truck. Nissan keeps it running. More

by EDCTLD Verified Customer Verified Customer

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