John Brooks | Page 3
Senior Service Advisor
Nissan of Elk Grove
8590 Laguna Grove Drive
Elk Grove, CA 95757
Dealership Experience
22 yrs, 6 mos
Specialties & Trainings
Nissan Bronze Certified
Nissan Award of Excellence Winner
262 Reviews
Write a Review262 Reviews of John Brooks
July 03, 2026
Great speed at solving the problem. Customer service is excellent. I thank you for the help you did. Customer service is excellent. I thank you for the help you did. More
Other Employees Tagged: Jeff Stoughton , All the staff mechanics/technicians that helped out as well. Thank you.
July 01, 2026
Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water and they had a TV , coffee and hot water More
Other Employees Tagged: Jeff Stoughton, Jon Murphy, Raul Ruiz
June 30, 2026
Great Service All Around. Always Satisfied With The Service I Get Here. They Always Take Care Of My Cars Needs. Always Satisfied With The Service I Get Here. They Always Take Care Of My Cars Needs. More
Other Employees Tagged: Patrick Braxton, Rebecca Garcia, Marc Lauture
June 16, 2026
I dropped my car off around 10 am (with an appointment) on my lunch break. My car needed brake fluid replacement, which I am told by other mechanics takes 45 minutes to an hour. I came back over 5 hours la on my lunch break. My car needed brake fluid replacement, which I am told by other mechanics takes 45 minutes to an hour. I came back over 5 hours later after work by Lyft and my car was still not ready. I am not sure they had even started replacing the brake fluid, because I had to then wait over an hour. If I had a choice I would take my car elsewhere but I feel limited as many mechanics will not service EVs. More
June 15, 2026
Service advisor Jon Murphy was efficient, helpful, and always keeping us up to date. The dealership did great work on my car. always keeping us up to date. The dealership did great work on my car. More
Other Employees Tagged: Jon Murphy
June 10, 2026
You've lost touch with your customers. The day insulting a group of customers in your service bay became acceptable practice is the day you lost my family as customers. The day insulting a group of customers in your service bay became acceptable practice is the day you lost my family as customers. More
Other Employees Tagged: Jeff Stoughton, Marc Lauture
June 10, 2026
Very efficient and good customer service . They are all very helpful . I really grade them 10. Their service dept is way much faster and very well organized . Tremendous team and service . I r They are all very helpful . I really grade them 10. Their service dept is way much faster and very well organized . Tremendous team and service . I really like the place as it’s very well maintained. Their service dept is a way out too fast to help customers they all have a great team . More
Other Employees Tagged: Rebecca Garcia, Brandon Neveadomi , Patrick
June 08, 2026
Elk Grove Nissan always does a great job. Fast and efficient. Great deal on the oil change for Memorial Day Fast and efficient. Great deal on the oil change for Memorial Day More
Other Employees Tagged: Jeff Stoughton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi
June 08, 2026
Good Service and knowledgable staff regarding the service performed. Explained detailed things and whats best for your vehicle performed. Explained detailed things and whats best for your vehicle More
Other Employees Tagged: Jeff Stoughton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

