I scheduled an early maintenance appointment, and John
Brooks was courteous and very helpful throughout the visit. During the multipoint inspection, the team noted that my tire tread was beginning to wear
Brooks was courteous and very helpful throughout the visit. During the multipoint inspection, the team noted that my tire tread was beginning to wear and may need replacement in the future. John reassured me that they were still in good condition for now and informed me about their promotion of buying three tires and getting the fourth for $1, available through the end of the month. The waiting area was also comfortable, and the refreshments and coffee machines were great, which made the experience even better
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by NORMANMCCAY
Verified Customer
Verified Customer
Other Employees Tagged:
John Brooks
Apr 22, 2026 -
Nissan of Elk Grove responded
Thank you for the thoughtful review! We’re glad John was able to provide clear, honest guidance about your tire condition and kept you informed about options without any pressure. It’s also great to hear the amenities helped make your visit more comfortable during the wait! We appreciate your support and look forward to your next visit!
I’ve been going to this dealership for nearly 20 years
almost since it opened and I bought five Nissans from them and I’ve never been disappointed in their service or their service center
almost since it opened and I bought five Nissans from them and I’ve never been disappointed in their service or their service center
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by HARDYMORRIS3
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Nissan of Elk Grove responded
Thank you for your incredible loyalty and for sharing your experience with us! It truly means a great deal to know you’ve trusted our team for so many years and we’re so pleased to hear that both your purchasing and service experiences have consistently met your expectations. We look forward to being here for you for many more years to come!
Always treated with smile, very professional Nissan
service center. Vehicle completed before completion time. Thank you
service center. Vehicle completed before completion time. Thank you
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by HSINGH4
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Nissan of Elk Grove responded
Thank you for your kind feedback. We’re very glad to hear our team continues to make you feel welcomed and that your visit was handled efficiently from start to finish. We truly appreciate your continued trust and support!
I will say it again this is a great dealership and John
Brooks is just the best! Keeps my 2008 Nissan king cab in fabulous condition!
Brooks is just the best! Keeps my 2008 Nissan king cab in fabulous condition!
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by Julieamtheriault
Verified Customer
Verified Customer
Other Employees Tagged:
John Brooks
Apr 14, 2026 -
Nissan of Elk Grove responded
Thank you for your continued support and kind words! We’re thrilled to hear that you consistently have a great experience with our dealership, and that John has been providing excellent service and takes such good care of your Nissan King Cab. We truly appreciate your loyalty and look forward to assisting you again whenever you need it!
Amazing service, really appreciate all the staff
who
Helped me with my gtr. Thank you everyone.
who
Helped me with my gtr. Thank you everyone.
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by aveladaniels
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Nissan of Elk Grove responded
Thank you for your kind feedback! We’re glad to hear you had an amazing experience and that our team was able to take great care of your GT-R. We truly appreciate your support and are always happy to help whenever you need us.
Here’s a polished, stronger version that hits credibility
+ highlights John: After 25 years in the automotive business working with dozens of service departments, I can confidently say Elk Grove Nissan is on
+ highlights John: After 25 years in the automotive business working with dozens of service departments, I can confidently say Elk Grove Nissan is one of the best I’ve experienced. The check-in process is always quick and efficient, and my vehicle is consistently ready on time—something that’s rare in this industry. The video inspections are a standout feature—they do a great job of setting clear expectations and keeping everything transparent. John, my service advisor, is outstanding. He’s professional, communicative, and always makes sure I understand what’s needed without any pressure. You can tell he genuinely cares about the customer experience.
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by MRTEX_2
Verified Customer
Verified Customer
Other Employees Tagged:
John Brooks
Apr 14, 2026 -
Nissan of Elk Grove responded
Thank you for taking the time to share your review. We’re truly honored that, with your extensive experience in the automotive industry, you consider Nissan of Elk Grove one of the best service departments you’ve encountered. We are glad to hear that John continues to provide great care and service, and demonstrates the kind of high-quality professionalism we strive to deliver during every visit. We sincerely value your trust and look forward to continuing to provide you with the same level of care.
Very efficient and they work fast and get everything done
and the service is excellent.
and the service is excellent.
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by ASHLAAY805
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Nissan of Elk Grove responded
Thank you for your feedback! We’re glad to hear you had an efficient experience and that our team was able to take care of everything quickly, while still delivering excellent service. We truly appreciate your trust and support!
John Brooks is just the best!
I can always count on him and he keeps my 2008 Nissan king cab in great shape!
I can always count on him and he keeps my 2008 Nissan king cab in great shape!
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by Julieamtheriault
Verified Customer
Verified Customer
Other Employees Tagged:
John Brooks
Apr 08, 2026 -
Nissan of Elk Grove responded
Thank you for sharing your experience. It’s wonderful to know John's dedication and expertise continue to make a positive impact, and that he was able to provide high-quality service during your visit. We truly value your trust and look forward to supporting you and your vehicle for years to come.
Friendly and excellent customer service Repairs were made
in a timely manner and really appreciate it
in a timely manner and really appreciate it
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by SHERRY.SADLERMILTON
Verified Customer
Verified Customer
Other Employees Tagged:
John Brooks
Apr 08, 2026 -
Nissan of Elk Grove responded
Thank you for sharing your experience. We’re glad your visit was handled efficiently and that our team made a positive impression. We appreciate your support and look forward to assisting you again in the future.
Everyone was great and they got my car right in to be
looked at first thing the next morning. It's really great knowing I have reliable support for my vehicle.
looked at first thing the next morning. It's really great knowing I have reliable support for my vehicle.
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by koutenko
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2026 -
Nissan of Elk Grove responded
Thank you for the 5-stars! We’re glad we could be there when you needed support and help get things addressed quickly. We truly appreciate the trust you’ve placed in our team.