John Caruso | Page 10

John was a pleasure to work with. Very responsive and made the purchase of a new BMW very easy. Great follow up/through. made the purchase of a new BMW very easy. Great follow up/through. More

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This is the 5th car that I have purchased from BMW of Westlake. They have always delivered the best quality service along with the best quality vehicle. They are the best! Westlake. They have always delivered the best quality service along with the best quality vehicle. They are the best! More

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I recently purchased a vehicle from John Caruso at BMW of Westlake and had a wonderful experience from start to finish. He was extremely professional and his knowledge of the vehicles is outstanding. I never Westlake and had a wonderful experience from start to finish. He was extremely professional and his knowledge of the vehicles is outstanding. I never felt pressured to make a purchase which was much appreciated and made the experience enjoyable rather than stressful as it sometimes can be. The finance department was on top of their game and made the signing process painless. I really appreciated the help of the tech service person who assisted with explaining different features of the vehicle when I picked it up. I would highly recommend this dealership if you are in the market!! More

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Mr. Caruso has worked with me for over 15 years and once again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are jus again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are just two of his many talents. More

by AUSARJRBROWN Verified Customer Verified Customer

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I had the opportunity to work with John Caruso in finding my next car. I never felt like John was a salesman or trying to sell me something. He listened to what my needs were, what I was interested in gettin my next car. I never felt like John was a salesman or trying to sell me something. He listened to what my needs were, what I was interested in getting and helped me make it happen. Even in trying times where there wasn't a ton of inventory he found a way to get me into the vehicle I wanted without having to wait months. This is now my 2nd car from BMW of Westlake and I hope to be a customer for a long time. They are so helpful from the sale to the service and I am thankful for their entire team. I would absolutely recommend getting your next car from John and his team. More

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Very clean, pleasant and cooperative, welcoming and very respectable. Also knowledgable and very helpful and patient respectable. Also knowledgable and very helpful and patient More

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Simple maintenance. Brake fluid & Oil change. In and out. Great service. Surprised to see the showroom floor empty. No new inventory. out. Great service. Surprised to see the showroom floor empty. No new inventory. More

by RMAY24 Verified Customer Verified Customer

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Open communication, fair price great customer services accurate information. Clean cars well would highly recommend accurate information. Clean cars well would highly recommend More

by madvad5 Verified Customer Verified Customer

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I have lost count of the number of BMWs I have leased in the past 20 years. However, the process always has been and continues to be swift and efficient. Jim Strunk is very personable and I have especially the past 20 years. However, the process always has been and continues to be swift and efficient. Jim Strunk is very personable and I have especially enjoyed dealing with John Caruso over the years More

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My sales rep Robert did an amazing job putting the steel together. It could not have gone smoother and I really appreciate the dealership. These are trustworthy guys that are very generous on your trade and together. It could not have gone smoother and I really appreciate the dealership. These are trustworthy guys that are very generous on your trade and have a great prices on their vehicles. I just bought a Bentley from them and it is absolutely amazing. I did not even drive it. I had it shipped. I’m telling you this is a trustworthy dealership. Call Robert he’s awesome More

by VINCE26 Verified Customer Verified Customer

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