John Caruso | Page 24

Buying Experience. Very through and professional. Nice new building. Clean and well lit. Nice showroom. Good Inventory. Very helpful personnel This review process Very through and professional. Nice new building. Clean and well lit. Nice showroom. Good Inventory. Very helpful personnel This review process is too long. Done More

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Review of BMW of Westlake - John Caruso & Dirk Steffen John is very knowledgeable of these high tech cars. He was very thorough in explaining various financing options available and did not pressure me in John is very knowledgeable of these high tech cars. He was very thorough in explaining various financing options available and did not pressure me in any way. With all of the high technology on these cars it can be somewhat overwhelming, but Dirk answered all of my questions with pedestrian like answers that made it easy for me to understand. More

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Excellent experience This is my fifth BMW . We've been working with John Caruso, one of the salesman at BMW of Westlake and he has always very courteous, extremely help This is my fifth BMW . We've been working with John Caruso, one of the salesman at BMW of Westlake and he has always very courteous, extremely helpful and is the biggest reason why we continue to buy BMW's at BMW of Westlake. He always gives that personal touch which is so appreciated. He also keeps us informed of the latest promotions offered by BMW. Most importantly, we trust him and that means everything!! More

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Great deals very willing to work with you This is the 6th car I have purchased from this dealership. They are always Willing to get me the best deal. Also they always serviced my cars and I h This is the 6th car I have purchased from this dealership. They are always Willing to get me the best deal. Also they always serviced my cars and I have been happy with each service. More

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Great service We are customers of BMW of Westlake for many years. Keep coming back for a great service, pleasure to be at this place. Our salesman John Caruso is th We are customers of BMW of Westlake for many years. Keep coming back for a great service, pleasure to be at this place. Our salesman John Caruso is the best. Thank you, John. Highly recommending this dealership, come to see for yourself. More

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Purchased 2018 X3 Very helpful sales staff and financial rep and Genius too!! I would recommend this BMW dealership!! This was my 4th vehicle I bought/leased from them Very helpful sales staff and financial rep and Genius too!! I would recommend this BMW dealership!! This was my 4th vehicle I bought/leased from them very happy!! More

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First Class Dealership These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to se These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to service. More

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Professional Service and excellent experience! John Caruso and Nez Faraj were both outstanding. Both gentlemen made a point of providing me with their personal cell phone contact information. I fel John Caruso and Nez Faraj were both outstanding. Both gentlemen made a point of providing me with their personal cell phone contact information. I felt very comfortable with their ability to answer my questions and explain the various features of my vehicles. Definitely recommend this dealership!!!! More

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Excellent Customer Service 5th BMW I purchased with John Caruso. Return because of excellent customer service. Another great experience with purchase yesterday. John made bu 5th BMW I purchased with John Caruso. Return because of excellent customer service. Another great experience with purchase yesterday. John made buying experience an easy process and his follow after previous purchases has been great. Nez Faraj helped with technology questions when looking at cars and spent over 1 hour with me on delivery of new car. Both times he helped easily understand how to use all features of new car. I would highly recommended contacting John Caruso for a car purchase. More

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very timely with the purchase We have dealt with John with our other BMW and very happy with him. Garred and Dirk were also very detailed and pleasant to deal with. We have dealt with John with our other BMW and very happy with him. Garred and Dirk were also very detailed and pleasant to deal with. More

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