John Caruso | Page 23

Great service Always a good experience whether it's with sales or service. I've purchased two cars from this dealership, both through the same sales person, John C Always a good experience whether it's with sales or service. I've purchased two cars from this dealership, both through the same sales person, John Caruso. He's very helpful, even if it's a question after the sale. More

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Purchase of 2017 4 Series First met John in 2007. Assisted me with my first purchase. Most professional and knowledgeable. Just took delivery on my fifth vehicle. John has First met John in 2007. Assisted me with my first purchase. Most professional and knowledgeable. Just took delivery on my fifth vehicle. John has more than earned my trust and admiration. Cameron is the "Genius" inasmuch as he walked me through the technical aspects of the car. Not being tech-savvy, he spent as much time as needed explaining how everything works. Never had a navigation system before - now I know how to use it. Mike handled the paperwork. No complaints. Highly professional. More

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Prepared in advance Found car online, did deal over phone, came in from out of state and John Caruso had everything arranged per the deal, papers ready to sign, car ready Found car online, did deal over phone, came in from out of state and John Caruso had everything arranged per the deal, papers ready to sign, car ready to go. Leasing no bs, no add-ons. Respected my time, allowing more time with the Genius Justin Niedzwiecki who also was on his game. Fine job by both and I would return! More

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Great Dealership My experience purchasing a new vehicle at BMW of Westlake was amazing. This dealership is very organized and professional, making my time spent there My experience purchasing a new vehicle at BMW of Westlake was amazing. This dealership is very organized and professional, making my time spent there minimal. The transaction I made on a new BMW was as transparent as car deals come. My salesperson, John Caruso, understood my needs and accommodated them every step of the way. This is my 4th BMW with this group and the best transaction yet! More

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Great Experience I was looking for a fair trade-in for my 2014 Corvette Stingray and a fair price for a BMW 235ix. Bob, the Sales Manager, introduced me to John Carus I was looking for a fair trade-in for my 2014 Corvette Stingray and a fair price for a BMW 235ix. Bob, the Sales Manager, introduced me to John Caruso. John took the time that I needed to sort through my car model options, took a couple of test drives with me, add help me determine which vehicle I wanted. I have done over 20 car transactions in my life and the process at BMW of Westlake was devoid of "cars sales" antics. It was a pleasant experience that was completed on a timely basis. More

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4th BMW with Ganley I am on my 4th BMW with Ganley and must say that John Caruso has forever been attentive to my needs are a customer. Job dedication and a high regard f I am on my 4th BMW with Ganley and must say that John Caruso has forever been attentive to my needs are a customer. Job dedication and a high regard for customer service have always been evident in my dealings with John. As for service, there simply is no one better than Jim Strunk. Jim treats you like a good friend and provides honest and reliable vehicle car. More

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Great team John Caruso has walked me through several buys and leases of BMW's. He's great and attentive to customer needs. All the staff here I've dealt with hav John Caruso has walked me through several buys and leases of BMW's. He's great and attentive to customer needs. All the staff here I've dealt with have been professional, capable, and friendly. More

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comfortable they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with th they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with the other two names I listed, and I don't understand why he was the dealer that helped me with my purchase and did an excellent job. More

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Great experience, will return for my next vechile I was extremely satisfied with my purchase at BMW of WestLake. John Caruso was very easy to work with, and the experience was more of a conversation I was extremely satisfied with my purchase at BMW of WestLake. John Caruso was very easy to work with, and the experience was more of a conversation rather than purchasing a vehicle. I would recommend John and BMW of Westlake to family and friends. More

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excellent service and friendliness This was an excellent car buying experience. The dealership provided superb customer service in every category from sales to finance to car capabilit This was an excellent car buying experience. The dealership provided superb customer service in every category from sales to finance to car capabilities to excellent follow-up post purchase communication and review. More

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