John Caruso | Page 25

Great Service John and Justin were great helping me select the car I wanted and showing me how to enjoy all the great features! Excited to be a part of the BMW fami John and Justin were great helping me select the car I wanted and showing me how to enjoy all the great features! Excited to be a part of the BMW family! More

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BMW X5 Buying Experience John Caruso is an excellent sales advisor. This past week visited dealership to look at X5 Diesel and was totally impressed with him and the vehicle. John Caruso is an excellent sales advisor. This past week visited dealership to look at X5 Diesel and was totally impressed with him and the vehicle. He listened to requirements and was spot on with handling the entire transaction. Also a great deal of praise for Mike Niedzwiecki who made the financial paperwork completely painless. Would recommend all of them highly! More

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Great. Our experience with BMW of Westlake and John Caruso was terrific. It was painless, the deal was what we were hoping for based on our research, and we Our experience with BMW of Westlake and John Caruso was terrific. It was painless, the deal was what we were hoping for based on our research, and we got the vehicle we wanted. Over the years we've have some pretty awful car buying experiences so were anticipating the same. Not so with BMW of Westlake, it was completely the opposite. Thanks John. More

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Outstanding as Always! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! More

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Outstanding BMW Dealership and Staff I would like to say Thank you To John Caruso, Mike Niedzwiecki, Justin Niedzwiecki, Brittany in Service you all always give the most professional and I would like to say Thank you To John Caruso, Mike Niedzwiecki, Justin Niedzwiecki, Brittany in Service you all always give the most professional and outstanding customer service. This is what keeps me coming back as a loyal customer for the last 15 years or so. Thank you for making my expiencence as a customer so smooth and effortless! More

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New Car Lease I liked the people I dealt with the first, second, and this time. This is my fourth BMW lease. I have also leased 2 Mercedes. BMW of Westlake's app I liked the people I dealt with the first, second, and this time. This is my fourth BMW lease. I have also leased 2 Mercedes. BMW of Westlake's appreciation for the type of car I want and all the options is most helpful.. Not all dealerships or brands care what you want. They just want to sell a car even if you don't like the car.. More

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May '17 lease re-up John and Dirk went above and beyond expectations for me as I was looking to turn in my car and lease a new one. John helped me find the exact car I w John and Dirk went above and beyond expectations for me as I was looking to turn in my car and lease a new one. John helped me find the exact car I was looking for and made the swap as efficient as possible. Dirk took the time to go over all the features on the new vehicle and made sure I was completely comfortable before pulling off the lot. This was my 2nd experience with this dealership and I would be 100% comfortable in referring this team to friends, family, etc. Great jobs guys and thank you!! More

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Couldn't be happier! This was our second BMW that we got from John Caruso and can't say enough about how happy we are with his customer service. He goes above and beyond This was our second BMW that we got from John Caruso and can't say enough about how happy we are with his customer service. He goes above and beyond our expectations and finds a way to get us the best deals. We highly recommend him and this dealership! More

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A HAPPY Customer - Tawny Buying a luxury vehicle can be stressful. However, John Carruso and the BMW of Westlake team understand the meaning of putting the customer first and Buying a luxury vehicle can be stressful. However, John Carruso and the BMW of Westlake team understand the meaning of putting the customer first and demonstrating EXCEPTIONAL SERVICE! My experience with this team over the past 3 years has been nothing but stress free including the purchase of my new vehicle. John's responses to my many questions, compassion, and genuine concern for meeting my expectations literally brought me to tears. Rarely, do you find people who truly care about what you want and how you want it. John and the team are shining examples of how I define BEST IN CLASS SERVICE. For people considering the purchase of a car, choose BMW of Westlake where I am confident you will leave fully satisfied. May God bless John and this team. Sinerely, Tawny Jones More

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wonderful helpful they explain all the details of service and the new car a bright and airy dealership wonderful people like john Caruso fred palmer and mike n helpful they explain all the details of service and the new car a bright and airy dealership wonderful people like john Caruso fred palmer and mike niedzwiecki made it a nice and fast experience. More

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