John Cate
John Cate at Lexus of Chattanooga
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John Cate | Page 2

Lexus Service Advisor 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
57 Reviews
5.0

57 Reviews

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57 Reviews of John Cate

December 24, 2021

Dealership Rating
Employee Rating

Fred did a great job helping me with my wife’s new car purchase. I would highly recommend Fred. More

by enviroguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Robbie Bales

Dec 30, 2021

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

November 22, 2021

Dealership Rating
Employee Rating

Is there a more superlative word than superb? If so, that is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech suppor More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

July 01, 2021

Dealership Rating
Employee Rating

John Cate and Maria always take the best care of me when I come in to have my car serviced!! Thank you!! More

by dtrue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Gains

June 29, 2021

Dealership Rating
Employee Rating

Mr. John Cate was awesome! And I'm very happy to work with him in the future. More

by charles_william
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. We will be sure to let John know.

June 28, 2021

Dealership Rating
Employee Rating

Ralph Paty and everyone at Lexus of Chattanooga treats me as if we were long time friends. From sales to service and everything in between, I could not be any happier! m More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ed Emerson

Jun 30, 2021

Lexus of Chattanooga responded

We’re glad that Ralph was able to address all your purchasing needs and to place you in a Lexus that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from. Please come back and see us again soon!

May 11, 2021

Dealership Rating
Employee Rating

Very helpful and informative. Great service, very friendly. Would recommend and have always been satisfied with the service. We will definitely be back to see them again More

by Mary Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2021

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer.

April 06, 2021

Dealership Rating
Employee Rating

Lexus of Chattanooga people are all the best, John Cate being better than the best. He looks out for us. That is worth the drive. More

by jhwehw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2021

Lexus of Chattanooga responded

John is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thanks again for your business.

April 04, 2021

Dealership Rating
Employee Rating

Thank you Mr. John Cate for always providing me with "Special Loyal Customer" service; always courteous, patient, understanding and prompt. Mr. Cate is an asset to the company. More

by jacquelynhawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2021

Lexus of Chattanooga responded

John is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thanks again for your business.

March 13, 2021

Dealership Rating
Employee Rating

Very professional take care of client down to the smallest deal.Gives good advice on mechanical advice. Good family man all around. Always a pleasure doing business with John. More

by LS 460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Mashburn

Mar 17, 2021

Lexus of Chattanooga responded

John goes the extra mile with his clients and has earned their trust. Thank you for the great review and we look forward to seeing you soon.

January 24, 2021

Dealership Rating
Employee Rating

I have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Welchel

Jan 26, 2021

Lexus of Chattanooga responded

Thank you Molly so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. John and Jennifer are valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

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