John Cate
John Cate at Lexus of Chattanooga

John Cate | Page 2

Lexus Service Advisor 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
64 Reviews
5.0

64 Reviews

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64 Reviews of John Cate

November 16, 2023

Dealership Rating
Employee Rating

Fred did a great job helping us with our new car. He was very helpful and knowledgeable. He answered all of our questions and made the process easy. We would highly recommend Fred. More

by Rfromm27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Larry Holder

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Fred at Lexus of Chattanooga! We're delighted to hear that he did a great job assisting you with your new car. It's wonderful that Fred's helpfulness and knowledge made the process easy for you, and we appreciate your recommendation. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your trust in Fred and Lexus of Chattanooga, and we look forward to serving you again in the future.

November 11, 2023

Dealership Rating
Employee Rating

My wife & I just purchased our 5th Lexus from this dealer. Our salesman Ralph Paty was excellent from our first contact till the sale was completed! NO pressure at all instead he took a lot of time More

by Robert Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ed Emerson, Robbie Bales, Jackson Antinore , Josiah in Finance

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your 5th Lexus purchase, and congratulations on your new car! We're thrilled to hear about the excellent experience you had with Ralph Paty, Ed Emerson, Josiah, and John Cate. Providing a seamless and enjoyable experience, as well as focusing on quality, value, and exceptional service, is what we strive for. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your loyalty and trust in our team at Lexus of Chattanooga, and we look forward to serving you again in the future.

February 17, 2023

Dealership Rating
Employee Rating

I had the pleasure of working with John Cate at Lexus of Chattanooga and I couldn't be more satisfied. He was knowledgeable, professional, and courteous throughout the entire process of having my vehicle re More

by deviousz28
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with John Cate and our service team at Lexus of Chattanooga. We are thrilled to hear that John provided you with exceptional service, answering all your questions and ensuring your complete satisfaction. We take pride in providing our customers with top-notch service, and we are delighted that we were able to meet your expectations. Thank you again for choosing Lexus of Chattanooga, and we look forward to serving you in the future.

August 07, 2022

Dealership Rating
Employee Rating

Marc abs Lexus of Chattanooga is amazing ! They helped me come back after I left again… I wouldn’t buy a Lexus from any other dealer More

by WILLIAMSNATHANIEL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 01, 2022

Dealership Rating
Employee Rating

Ralph Paty was excellent and provided the best experience we could’ve hoped for in a vehicle purchase. More

by coachdragoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty , Leigh Ann Morgan

May 29, 2022

Dealership Rating
Employee Rating

I have always had a great experience at Lexus of Chattanooga while servicing my ES 350. When it came to needing a new car, Ralph Paty took VERY good care of us! We didn't find the car we wanted righ More

by ocdcraze
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty , Leigh Ann Morgan

May 30, 2022

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

January 05, 2022

Dealership Rating
Employee Rating

Low pressure easy deal. Sales and Management were very helpful and transparent. Service dept. is good too. More

by enviroguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Robbie Bales

Jan 06, 2022

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star review.

December 24, 2021

Dealership Rating
Employee Rating

Fred did a great job helping me with my wife’s new car purchase. I would highly recommend Fred. More

by enviroguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Robbie Bales

Dec 30, 2021

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

November 22, 2021

Dealership Rating
Employee Rating

Is there a more superlative word than superb? If so, that is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech suppor More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

July 01, 2021

Dealership Rating
Employee Rating

John Cate and Maria always take the best care of me when I come in to have my car serviced!! Thank you!! More

by dtrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Gains

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