Allie McKamey

This is an incredibly professional company, and the service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. More

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Awesome and professional service. John Cate is tops with personalized service. He delivers and if he tells you the problem he also tells you the solution! I give him a 5 star rating. John Cate is tops with personalized service. He delivers and if he tells you the problem he also tells you the solution! I give him a 5 star rating. More

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I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and professionally. He also engaged a Finance Manager, Josiah Sadek, to consider my offer. I traveled 403 miles from Lower Alabama to meet them all and sign a deal with Finance Manager, Justin Hendrick. I was tutored in the intricacies of the onboard display and safety features by a very capable (and patient) Technology Specialist named Jackson. I couldn't have asked for a better experience with a better group of young, courteous professionals. Thank y'all! More

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I was assigned Ryan Kennedy as my service consultant at Lexus of Chattanooga. They had my vehicle for 4 days before they finally updated me on the issue with my vehicle. I attempted to contact Mr. Kennedy Lexus of Chattanooga. They had my vehicle for 4 days before they finally updated me on the issue with my vehicle. I attempted to contact Mr. Kennedy several times and had to speak to a female that could not give me any information about my vehicle. Mr. Kennedy was supposed to get me a loaner vehicle for this time period and as stated I never could get him to call me back until he finally contacted me to tell me what was wrong with my vehicle and it was not able to be repaired due to the repair cost was 3 times the value on the vehicle. I attempted to work with a salesperson to purchase a new vehicle but they could not get one on the lot for 2 months and would not assist in providing temporary transportation for that timeframe. Needless to say, I’m going to Georgia to get my new Lexus and will be having it serviced anywhere other than Lexus of Chattanooga which is only 15 minutes from my home. Very sad because there are some fantastic staff who do work there. More

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David was absolutely the best to work with. He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus ve He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus vehicles that we purchased from David and we highly recommend him to all our friends. More

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I have purchased 2 new cars this year from Lexus of Chattanooga. Easy purchases with fair prices! Wade was our salesman and he is a pleasure to work with. Our daughter is currently looking at a new Chattanooga. Easy purchases with fair prices! Wade was our salesman and he is a pleasure to work with. Our daughter is currently looking at a new TX that Lexus of Chattanooga has. Thank you for making car buying a positive experience. More

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Lexus of Chattanooga is definitely worth a visit. Wade Lofton will earn your business. Wade didn’t try to mislead or represent. I drove eight hours to buy a car and it was exactly what his picture sh Wade Lofton will earn your business. Wade didn’t try to mislead or represent. I drove eight hours to buy a car and it was exactly what his picture showed and he described . The staff is super friendly and nice. If Wade or the General Manager tell you they will do something they will. I will definitely check with them when I get ready for another car. More

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It was a pleasure to deal with Marc Bales and Lexus of Chattanooga . I would highly recommend. Chattanooga . I would highly recommend. More

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Very professional and knowledgeable, very accommodating, a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. More

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Michael was professional and very courteous. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. More

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