John Cate | Page 4

Good car-buying experience Larry Holder was very knowledgeable about the cars and helped me guide my decision making. Always professional and never high pressure. I would refer Larry Holder was very knowledgeable about the cars and helped me guide my decision making. Always professional and never high pressure. I would refer anyone looking at Lexus to him without the slightest hesitation. This is not my first Lexus and I've always found this dealer's service department -- and John Cate, my service advisor -- to be exceptional. More

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Ralph Paty is phenomenal. He found three different vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thoug vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thought was wasted time. I’m the end he kept sending videos and pictures and found her exactly what she wanted at an unbelievable price. Thank you so much. More

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Always a great experience at Lexus of Chattanooga I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to you I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to your needs and wants then finding just the right car. My salesman, Larry Holder, is very easy to work with and attentive to his customers. After you purchase a car from them you MUST have it serviced at the dealership! Their service department is fabulous! My service guy, John Cate, has taken care of all of my service needs since 2007 and has always made sure I had transportation to work while my vehicle was being serviced. If I could give Larry and John and the dealership 10 stars I would! More

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Lexus provides great customer service! I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Lar I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Larry Holder! More

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Service department at Lexus of Chattanooga is awesome. Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! More

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John is absolutely amazing! He takes care of my whole family as well as our neighbors and we all rave about him! He is kind and professional - thank you John for all you do! family as well as our neighbors and we all rave about him! He is kind and professional - thank you John for all you do! More

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Always great service! My wife and I have been Lexus of Chattanooga customers for the past 18 years. John Cate has been our service representative for most of those years. D My wife and I have been Lexus of Chattanooga customers for the past 18 years. John Cate has been our service representative for most of those years. During that time he has demonstrated the highest level of professionalism, while at the same time understanding our budget concerns. We would recommend him to our family and friends. More

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Wonderful to work with! Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremel Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremely pleasant to work with! John assisted us with our most recent service and he was also great to work with! More

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Always great service I always feel welcome when bringing my Lexus in for service. John Cate always greets me by name and makes sure I have a great experience. Five stars I always feel welcome when bringing my Lexus in for service. John Cate always greets me by name and makes sure I have a great experience. Five stars for John and the sales team as well. More

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Best service department and staff John Cate is an excellent service representative. Very knowledgeable and very professional. Also very friendly and outgoing. Best service department I John Cate is an excellent service representative. Very knowledgeable and very professional. Also very friendly and outgoing. Best service department I give it top rating. More

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