John Cate | Page 4

Hes always there for me. He takes care of the job a 110%. He's a problem fixer. Very Knowledgeable about the product. Keeps me coming back. He's a problem fixer. Very Knowledgeable about the product. Keeps me coming back. More

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John did a great job getting me in and out fast during my service. I definitely will be back to Lexus for all my service needs. service. I definitely will be back to Lexus for all my service needs. More

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John Cate in the service department is always able to quickly respond to any issues that come up with my vehicle. I had a concern and he was able to personally have it evaluated within hours. quickly respond to any issues that come up with my vehicle. I had a concern and he was able to personally have it evaluated within hours. More

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Andrea Mashburn is LITERALLY the best! I need service done on my car and she ensured my car was taken care of promptly and communicated every day that it was in the shop what was happening with my vehicl done on my car and she ensured my car was taken care of promptly and communicated every day that it was in the shop what was happening with my vehicle and it was done quicker than I expected. She mentioned that the technician that worked on my vehicle shared my name Matt, and did an EXCEPTIONAL job fixing my vehicle quickly, cleanly and correctly. I will certainly be bringing all of my vehicles in for service at Lexus of Chattanooga. More

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World class service. Marc was helpful friendship and very nice to work with. He was responsive and followed up as promised. Will do business with him every time I’m looking for a car! Thank Marc love the car nice to work with. He was responsive and followed up as promised. Will do business with him every time I’m looking for a car! Thank Marc love the car More

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John has outstanding customer service skills. He is very knowledgeable and kind to our family. We service 4 family vehicles here and are extremely pleased. Lexus is blessed to have him on their team. Sinc knowledgeable and kind to our family. We service 4 family vehicles here and are extremely pleased. Lexus is blessed to have him on their team. Sincerely, Jeff Alger More

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Good car-buying experience Larry Holder was very knowledgeable about the cars and helped me guide my decision making. Always professional and never high pressure. I would refer Larry Holder was very knowledgeable about the cars and helped me guide my decision making. Always professional and never high pressure. I would refer anyone looking at Lexus to him without the slightest hesitation. This is not my first Lexus and I've always found this dealer's service department -- and John Cate, my service advisor -- to be exceptional. More

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Ralph Paty is phenomenal. He found three different vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thoug vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thought was wasted time. I’m the end he kept sending videos and pictures and found her exactly what she wanted at an unbelievable price. Thank you so much. More

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Always a great experience at Lexus of Chattanooga I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to you I just purchased my FIFTH Lexus from Lexus of Chattanooga and as always my experience was great. They make the buying process easy by listening to your needs and wants then finding just the right car. My salesman, Larry Holder, is very easy to work with and attentive to his customers. After you purchase a car from them you MUST have it serviced at the dealership! Their service department is fabulous! My service guy, John Cate, has taken care of all of my service needs since 2007 and has always made sure I had transportation to work while my vehicle was being serviced. If I could give Larry and John and the dealership 10 stars I would! More

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Lexus provides great customer service! I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Lar I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Larry Holder! More

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