John Cate
John Cate at Lexus of Chattanooga

John Cate | Page 3

Lexus Service Advisor 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
64 Reviews
5.0

64 Reviews

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64 Reviews of John Cate

June 29, 2021

Dealership Rating
Employee Rating

Mr. John Cate was awesome! And I'm very happy to work with him in the future. More

by charles_william
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. We will be sure to let John know.

June 28, 2021

Dealership Rating
Employee Rating

Ralph Paty and everyone at Lexus of Chattanooga treats me as if we were long time friends. From sales to service and everything in between, I could not be any happier! m More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ed Emerson

Jun 30, 2021

Lexus of Chattanooga responded

We’re glad that Ralph was able to address all your purchasing needs and to place you in a Lexus that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from. Please come back and see us again soon!

May 11, 2021

Dealership Rating
Employee Rating

Very helpful and informative. Great service, very friendly. Would recommend and have always been satisfied with the service. We will definitely be back to see them again More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer.

April 06, 2021

Dealership Rating
Employee Rating

Lexus of Chattanooga people are all the best, John Cate being better than the best. He looks out for us. That is worth the drive. More

by jhwehw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Lexus of Chattanooga responded

John is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thanks again for your business.

April 04, 2021

Dealership Rating
Employee Rating

Thank you Mr. John Cate for always providing me with "Special Loyal Customer" service; always courteous, patient, understanding and prompt. Mr. Cate is an asset to the company. More

by jacquelynhawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Lexus of Chattanooga responded

John is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thanks again for your business.

March 13, 2021

Dealership Rating
Employee Rating

Very professional take care of client down to the smallest deal.Gives good advice on mechanical advice. Good family man all around. Always a pleasure doing business with John. More

by LS 460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Mashburn

Mar 17, 2021

Lexus of Chattanooga responded

John goes the extra mile with his clients and has earned their trust. Thank you for the great review and we look forward to seeing you soon.

January 24, 2021

Dealership Rating
Employee Rating

I have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Welchel

Jan 26, 2021

Lexus of Chattanooga responded

Thank you Molly so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. John and Jennifer are valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

December 30, 2020

Dealership Rating
Employee Rating

Excellent service. Easy to schedule, quick in and out, and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. More

by Tim Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Mashburn

Jan 05, 2021

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

November 30, 2020

Dealership Rating
Employee Rating

Have been servicing my vehicles here almost 15years. They are the best! John Cate is very knowledgeable and always keeps me up to date with vehicles services. More

by James A
Recommend Dealer
Yes
Dec 01, 2020

Lexus of Chattanooga responded

James, we appreciate your continued trust in our Service Team. They strive to create amazing experiences for each client. We are proud to know that John has taken such great care of you!

November 18, 2020

Dealership Rating
Employee Rating

Service is best I have ever experienced.John Cate is an Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable. More

by DRE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Holder

Nov 18, 2020

Lexus of Chattanooga responded

We are pleased to hear that your experience was exceptional. We appreciate your trust and kind words about our Service Team. We look forward to continuing to assist you with all of your needs!

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