John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 14

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
360 Reviews
4.8

360 Reviews

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360 Reviews of John Cordell

September 09, 2024

Dealership Rating
Employee Rating

Very professional and got my service date moved up when my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I exper More

by WMOTTMILLSCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 05, 2024

Dealership Rating
Employee Rating

We were travelling from New Jersey to Chicago when our BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. More

by jschmidt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

August 27, 2024

Dealership Rating
Employee Rating

Great to work with and nice waiting room. Was informed all the time. Highly recommended. More

by Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Mathew Povroznik , Andrew Shaw

Aug 31, 2024

BMW of Westlake responded

Tucson, thank you so much for the positive review!

August 27, 2024

Dealership Rating
Employee Rating

Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

by JJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 23, 2024

Dealership Rating
Employee Rating

I called Andrew over the phone and mentioned the problem that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was somethi More

by NATEMANSOUR1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville , Andrew Shaw

Aug 25, 2024

BMW of Westlake responded

Nate, we are very happy we could provide you with a positive experience!

August 22, 2024

Dealership Rating
Employee Rating

They have done everything in their power to get my vehicle completed. All done as expected. More

by JOHNWYNNE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 06, 2024

Dealership Rating
Employee Rating

Great follow up and timely updates before during and after the scheduled service. Nice work More

by SDJANAS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2024

Dealership Rating
Employee Rating

I was very happy with the service that I received. Every thing turned out great. More

by CAWLEYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2024

Dealership Rating
Employee Rating

Very professional all work done properly and communicated the cost. Very happy with the work done. More

by WMOTTMILLSCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

July 12, 2024

Dealership Rating
Employee Rating

Have been coming here for years and have always had great service and a good experience More

by BCOVERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jul 13, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

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