John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 14

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

July 31, 2024

Dealership Rating
Employee Rating

Very professional all work done properly and communicated the cost. Very happy with the work done. More

by WMOTTMILLSCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

July 12, 2024

Dealership Rating
Employee Rating

Have been coming here for years and have always had great service and a good experience More

by BCOVERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jul 13, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

July 11, 2024

Dealership Rating
Employee Rating

Experts, Friendly service, Service Oriented, Professional, knowledgeable people, transparent communication, reliable service and clean environment More

by RNIEHAUS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes

Jul 11, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2024

Dealership Rating
Employee Rating

Always courteous and professional service is offered by the service department. I would definitely recommend BMW of Westlake to other local BMW owners. More

by lbowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2024

Dealership Rating
Employee Rating

Simply the best. Always great service. Staff is professional, knowledgeable, courteous and friendly. I will be back More

by gusstamatis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2024

Dealership Rating
Employee Rating

Had my tire punctured and they took care of my tire problem quickly that same day! More

by David T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

BMW of Westlake responded

Hi David T, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

June 11, 2024

Dealership Rating
Employee Rating

The customer service was wonderful, quick and friendly. I really appreciate the complimentary car wash thank you BMW of Westlake! More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

BMW of Westlake responded

Ll, thank you so much for the positive review!

June 07, 2024

Dealership Rating
Employee Rating

Wonderful service experience. I always feel like I get good information but no pressure from the team at BMW Westlake. More

by MICHAEL.B.MURRAY0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jun 09, 2024

BMW of Westlake responded

Michael, thank you so much for the positive review!

June 02, 2024

Dealership Rating
Employee Rating

Courteous, prompt and professional throughout the entire process. Answered all my questions clearly and concisely More

by Tcboccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

BMW of Westlake responded

Tcboccia, thank you so much for the positive review!

May 31, 2024

Dealership Rating
Employee Rating

As always the BMW staff is very professional and helpful. They explain what they will be doing, and give a time line. Very pleasant experience. More

by giatros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jun 02, 2024

BMW of Westlake responded

Giatros, thank you so much for the positive review!

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