John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 18

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

June 22, 2023

Dealership Rating
Employee Rating

Andrew was very good about keeping me updated on status of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! More

by Daniel C
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Andrew Shaw

Jun 22, 2023

BMW of Westlake responded

Thanks for the positive feedback!

June 08, 2023

Dealership Rating
Employee Rating

Cory was very friendly and attentive. Got both my cars done in a timely manner. More

by PJCMPBELL35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Jim Strunk

Jun 09, 2023

BMW of Westlake responded

Thanks for the positive review!

June 08, 2023

Dealership Rating
Employee Rating

Great folks who helped me in an emergency repair- thank you everyone in service department More

by ERSCHLEMMER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Jim Strunk

Jun 08, 2023

BMW of Westlake responded

Thanks for the great review! Glad we could help!

May 26, 2023

Dealership Rating
Employee Rating

The service is good and the way brittany treat me was fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 More

by NOEMAIL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Brent McKenzie

May 26, 2023

BMW of Westlake responded

Thanks for the feedback!

May 18, 2023

Dealership Rating
Employee Rating

I had a great experience with BMW Westlake, they got my car in right away for an oil change and sent me a video of other items that needed to be fixed which I appreciate the detail around that. The car wa More

by CORSICI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 18, 2023

BMW of Westlake responded

Thanks for the positive review!

April 25, 2023

Dealership Rating
Employee Rating

This dealership is topknotch. Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived th More

by Earthharbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville , Carl Whelpley

Apr 25, 2023

BMW of Westlake responded

Thanks for all the positive feedback!

April 20, 2023

Dealership Rating
Employee Rating

Cory took good care of my BMW I appreciate the updates along the way Rosie Biggs More

by rosie.biggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Apr 20, 2023

BMW of Westlake responded

Thanks for the positive review!

March 29, 2023

Dealership Rating
Employee Rating

I always have Great Customer Service when servicing my car there . Britney always goes above and beyond with making me happy. Everyone in the Service Department is Great with everything they do . Great As More

by lauraeasley
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Mar 29, 2023

BMW of Westlake responded

Thanks for the awesome review about the team!

March 29, 2023

Dealership Rating
Employee Rating

Thank you BMW Westlake for the awesome detail job! ! Everyone is always fantastic and the service is top notch!! More

by christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Mar 29, 2023

BMW of Westlake responded

Thank you for the amazing review!

March 23, 2023

Dealership Rating
Employee Rating

So easy to schedule appointment. Fast and friendly service. Can’t say enough!! Video from mechanic was five diamond service. Made me feel like a member of the dealership. Not a RO More

by Donnie O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Carl Whelpley

Mar 23, 2023

BMW of Westlake responded

Thank you for the amazing review!

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