John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 22

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

November 27, 2021

Dealership Rating
Employee Rating

Very nice sales and service staff. Was in and out in reasonable time. Car came back clean. More

by nancir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

BMW of Westlake responded

Thanks for the fantastic feedback!

November 21, 2021

Dealership Rating
Employee Rating

Clear and detailed recommendations and suggestions. Expectations were set. I did need to wait longer than what I was told. More

by RL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2021

BMW of Westlake responded

Thank you for the positive feedback!

November 16, 2021

Dealership Rating
Employee Rating

Excellent dealership and wonderful staff, never had a problem with service. Always courteous and professional and on time. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 16, 2021

BMW of Westlake responded

Thank you for taking the time to write this amazing review! We appreciate your loyalty!

November 11, 2021

Dealership Rating
Employee Rating

Very friendly and even detailed the car for us -awesome job-and took us to the airport More

by KRUEGERPIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 11, 2021

BMW of Westlake responded

Thanks for the great feedback about the team!

November 03, 2021

Dealership Rating
Employee Rating

Open communication, fair price great customer services accurate information. Clean cars well would highly recommend More

by madvad5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

BMW of Westlake responded

Thanks for the positive feedback about your experience with BMW of Westlake and the team!

November 02, 2021

Dealership Rating
Employee Rating

Everyone at the dealership is great! I had an issue with Carl with a service problem a few months ago. That’s only reason why I cannot give this dealership five stars. More

by scribe_skies0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 02, 2021

BMW of Westlake responded

Thank you for the overall positive feedback! Let us know if we can address any concerns you still may have.

November 01, 2021

Dealership Rating
Employee Rating

Again Jim , Britney and John , there names mentioned in that order for seniority that’s all , are awesome people . A great bmw hub there . Would’ve changed the car if not for them . More

by CAESAR67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Jim Strunk

Nov 01, 2021

BMW of Westlake responded

Thanks for the awesome review about the service team at BMW of Westlake!

October 29, 2021

Dealership Rating
Employee Rating

Fabulous experience. Cory and Nate were wonderful. They finished ahead of their promise and were very accommodating. More

by ginanicolapq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville , Nate Lieb

Oct 29, 2021

BMW of Westlake responded

Thanks for the awesome review about Cory and Nate!

October 20, 2021

Dealership Rating
Employee Rating

Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. More

by Cgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes, Cory McConville , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Oct 20, 2021

BMW of Westlake responded

Thanks for the positive feedback about the service team!

October 14, 2021

Dealership Rating
Employee Rating

I honestly was getting ready to purchase a Range Rover after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was sup More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

BMW of Westlake responded

Thanks for the awesome review about the team and BMW of Westlake! Enjoy your new X5 M!

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