John Daly | Page 20

If you are going to order a new vehicle from Ford, I highly suggest working with a different dealer than Dana Ford. The team at Dana Ford will approve your order, indicate on the order form that there w highly suggest working with a different dealer than Dana Ford. The team at Dana Ford will approve your order, indicate on the order form that there will be no difference from the listed price, but then try to markup the price upon deliver of the vehicle. After providing my dealer with evidence that my price is supposed to be lower due to price increases that occurred after my order was placed, including providing Ford's own dealer memos indicating what my price should be, I was told that there was nothing further the dealer was willing to do. After my experience, I learned of several other customers, some of whom who ultimately gave-in and paid over their originally promised price, and other who complained of unnecessary add-ons/expenses the dealer tacked on. If the dealer is going to approve your order after you placed a deposit, it should only be sold to you at the price the dealer originally approved. Changing the price after waiting months for your vehicle to be manufactured and then shipped is wrong. It seems they approved my order to beef up their allocated amount of vehicles, hoping I would not purchase it at a higher price, so they could then sell the vehicle at a higher price. Dana Ford is not a trustworthy dealership and do no trust the reviews you may see online, as many seem to be fake. Find a more reputable dealer, and get all pricing from a salesman in person before proceeding with an online order from Ford Motor Company. More

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Good sales team, offer coffee and other refreshments for free. They wanted to truly help free. They wanted to truly help More

by jbshooter7 Verified Customer Verified Customer

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Ryan was an A+ across the board, beyond knowledgeable and helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know. helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know. More

by anthony.guaragno Verified Customer Verified Customer

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The dealership was fantastic to deal with the sales people are friendly and knowledgeable About the product recommended other to go there. WE ARE VERY EXCITED ABOUT PURCHASING A NEW CAR THERE PRICE AND people are friendly and knowledgeable About the product recommended other to go there. WE ARE VERY EXCITED ABOUT PURCHASING A NEW CAR THERE PRICE AND DEAL WERE 👍 More

by John & Michael Joyce Verified Customer Verified Customer

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I bought a Ford Edge from Ryan and the experience was one of the best car sales ones I’ve had. I didn’t feel rushed or tricked. I felt listened to and respected. The price was right and the car was clean. Hi of the best car sales ones I’ve had. I didn’t feel rushed or tricked. I felt listened to and respected. The price was right and the car was clean. Highly recommend Dana ford and Ryan. More

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I would not buy a drink from the vending machine from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from Dana and it had damage to a wheel and a tire. After noticing damage when I got home I looked at pics I took from Dana’s lot and pics that Lyin Ryan sent in a text and the damage is noticeable while still on lot b4 I even got there. I sent email and Ryan asked what did I hit. I gave him enough rope to hang himself by not mentioning the pictures. Once he told me that even if it passed the detailer (it was not detailed) that he checks all of his deliveries from top to bottom and would have noticed the damage. I mentioned the photos and the stuttering began. I have been treated horribly ever since. It’s not bad enough that Dana ford illegally put a NYS inspection on my car and put my life in jeopardy by letting me drive it off the lot but now it is 4 days later and still cannot drive my new vehicle. Today I purchased a new tire for 303.00 dollars and took off the damaged wheel and brought it to be repaired. I am on the hook for a car loan from ford and on top of that I am out additional money to fix Dana fords screw up. This is not how you should treat your customers. All I have to do is keep telling my story and stop one person from buying a vehicle from you guys and I’m good. But I will keep telling the story every single time someone asks me where I bought my car, at every swap meet, at every fund raiser, at every mustang gathering, on every social media page I am a part of and anyone who wants to give me a minute to hear about my deal with Dana Ford. To make things worse Ford Cooperate is just as useless as everyone I have dealt with at Dana. I guess the saying that big business always wins is right…I’m looking to change that by telling my story to all. More

by mdzierzawski Verified Customer Verified Customer

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The techs were able to diagnose the problem with the car and repair it in a timely manor and repair it in a timely manor More

by Frankc Verified Customer Verified Customer

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John Daly & Justin helped me and were great. They answered all my questions and explained everything. They answered all my questions and explained everything. More

by hassan.rada Verified Customer Verified Customer

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The guys at dana are by far the best in the business. From sales to management to finance, they are the easiest people to do business with. From sales to management to finance, they are the easiest people to do business with. More

by robimburgia Verified Customer Verified Customer

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The dealership was clean, well maintained and displayed a very family business like environment. Excellent place. very family business like environment. Excellent place. More

by Benjamin Verified Customer Verified Customer

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