John Elder
John Elder at Matthews-Currie Ford Co.

John Elder | Page 2

Service Director

Matthews-Currie Ford Co.

130 N. Tamiami Trail
Nokomis, FL 34275

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70 Reviews
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70 Reviews

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70 Reviews of John Elder

August 26, 2021

Dealership Rating
Employee Rating

Everyone was extremely helpful and friendly. Scheduling appointments was fast and simple and the work I had done was finished before the expected time! Definitely recommend their service. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 24, 2021

Dealership Rating
Employee Rating

He did a great job and we’re very accommodating. Everything was completed in a timely fashion. I would highly recommend their service department to anyone More

by Leemh05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 11, 2021

Dealership Rating
Employee Rating

Called to set an appointment for my 2011 vehicle. Was rudely told my vehicle was too old to be serviced. After asking for a call back from the general manager he rudely told me the same thing. Ford is no More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Russell Gineo

Aug 16, 2021

Matthews-Currie Ford Co. responded

Unfortunately due to the nature of your vehicle's concerns, we felt that we were not the best option for tackling the diagnosis and repair. With over 130k miles, you mentioned every light is on the dash and every code is showing up when you performed the diagnoses. With these concerns, it may require several hours of diagnosis and/ or parts that may be obsolete. We have never serviced any of your vehicles before and have no history of your vehicle at this time. I apologize we were not able to look at your vehicle and it may be best to look into other options.

Aug 17, 2021

Michael responded

That’s not a good excuse. I will no longer be purchasing or driving any Ford products. I am asking for help and service and you refuse to stand behind your brand. This is unacceptable due to the fact that you manufacture the vehicle to require being serviced at a dealership for these issues. You have condemned my vehicle to staying broken. Thank you for your help.

July 30, 2021

Dealership Rating
Employee Rating

I appreciate the friendly customer service. I choose this dealership over others for that reason, no matter what I drive! They always check my vehicle over to make sure it’s safe. More

by WestcoastRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 26, 2021

Dealership Rating
Employee Rating

No problems good job got in and out faster than I thought could happen car looked good no runs no drips no era's all was better than expected Thank You More

by dclark551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 19, 2021

Dealership Rating
Employee Rating

The best experience, they resolve my problem and the pizza was delicious, thank you so much for everything. I hope see you again for buy a new car. More

by thestorefilms
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 14, 2021

Dealership Rating
Employee Rating

Was very impressed with Jason in parts, Brenda in the Body Shop and how quickly they were able to repair our 2015 Explorer. Also appreciate the service department for doing and oil change without an appo More

by mikemartin0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason

July 07, 2021

Dealership Rating
Employee Rating

Good service ddepartment.Bad selling on cars. They to me if a get the service plan it would be for 5 years.but I seen in maintenance package it was only for 3 year s Be careful whe they try selling it. More

by badone0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 02, 2021

Dealership Rating
Employee Rating

I didn’t have a appointment, however they took my car in anyways. They are so polite and professional in the service department. The best experience by far. I would recommend them to everyone that needs rep More

by Jeanne Paquette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Bishop

June 27, 2021

Dealership Rating
Employee Rating

Great service and sales department. Would recommend for all your service and sales needs. They even had my windows tinted before I picked up my new ride More

by Seth v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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