John Karvelas | Page 12

I began researching the Silverados and checking the I began researching the Silverados and checking the inventory on every dealership with 200 miles. I found that Bradshaw was local and upfront about a I began researching the Silverados and checking the inventory on every dealership with 200 miles. I found that Bradshaw was local and upfront about advertised pricing unlike others. The selection was average with new trucks arriving regularly. I began dealing with Joe Johnson. He was very friendly and laid back. At no point in the buying process was he pushy or reliant on aggressive tactics. He was able to find that the exact truck that I was searching for was on its way to the dealership. He made it a point to schedule a time for me to see the truck ASAP. I began an attempt to negotiate with Joe about a price. Unfortunately he would not budge from the initial dealership offer. He responded as if I was being unreasonable and that there was no other price reduction available. At that point I left the dealership. About twenty minutes after my departure a very friendly young man named Tyler Plunket contacted me. He apologized for missing me at the dealership and began to provide a couple tee offer over the phone. Eventually, Mr Plunket was happy to reach an agreement on the truck that resulted in me returning to complete the purchase. After returning, the dealership was reaching closing time. John Karvelas was about to leave the dealership when he realized that there were some struggles encountered by the sales staff involving paperwork. He did not hesitate to stop his departure and assist in the paperwork completion. Shortly after the paperwork was arranged, I was sent to the finance dept. to wrap the purchase up. Unfortunately, that was the most aggressive sales pitch of the purchase. When declining the extended warranties and protection packages you are responded to with a more hostile tone to ensure that you understand your decision. You are “accepting nothing and declining everything” to further protect the vehicle. After returning to take delivery of the vehicle, Joe Johnson applies the tag to the truck in the pouring rain. He then took time to assist me with any questions that I may have about the trucks features. Before I left the dealership the onstar and mychevy account were set up. Days later, Joe, reaches out to make sure that I was enjoying the truck and was available to answer any questions. As a whole, I give the process a 4/5 star. It would have been nice to have agreed on a price without leaving the dealership. I would also enjoy competing the paperwork without the aggressive sales pitch for the extended warranty. Other than those two small gripes, the process was simple, laid back, and enjoyable. I love my new truck! More

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I’ve had a great experience purchasing a new vehicle from Bradshaw Chevrolet. They were very helpful in explaining all details to help me make a decision and also gave me a fair price for my trade ins. Will Bradshaw Chevrolet. They were very helpful in explaining all details to help me make a decision and also gave me a fair price for my trade ins. Will recommend family and friends More

by jramey724 Verified Customer Verified Customer

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Best Dealership in SC! I want to say thank you to all the people at Bradshaw Automotive for a great experience purchasing my new truck! From John to Jeff to Wes, they were a I want to say thank you to all the people at Bradshaw Automotive for a great experience purchasing my new truck! From John to Jeff to Wes, they were all so friendly and helpful! I got the best deal by far from Bradshaw, and I was looking at trucks from SC to FL! Thank you very much!! You guys are the best in the business! More

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First oil change/service since purchasing my LaCrosse. This was my first oil change/service since I purchased my LaCrosse. I was greeted right away upon arrival. I was not made to wait. Zack explained This was my first oil change/service since I purchased my LaCrosse. I was greeted right away upon arrival. I was not made to wait. Zack explained everything that they would be doing and approximately how long it would take. He exhibited a lot of professionalism and knowlege which made me comfortable. I had the opportunity to see John Karevelas. I cannot say enough good things about him. He is always there for me and I truly appreciated the interest he takes even in my simplest questions. I trust him and I am very comfortable with him. Another thing I noticed right away upon entering the service area, was how clean and neat it is. Well, I guess you know that I am very pleased with Bradshaw Buick Cadillac Dealership. Being an older single lady it can be daunting purchasing a car. I firmly believe that if we put our lives and the things that we must deal with in God's Hands that He will lead us where He KNOWS it will be best for us. My car was 20 years old and I knew I was facing buying a new car. For 2 1/2 years I prayed about this. In fact, I prayed for a red Buick LaCrosse after driving one at Enterprise Rent A Car. He answered my pray with the very car I wanted. He even put someone in my path that knew Bradshaw Buick and directed me there. I did not have one uncomfortable moment during the service visit and I look forward to returning for any service I may need in the future. More

by JANE.HARPER1944 Verified Customer Verified Customer

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Very capable and knowledgeable team willing to help my wife and I through each step both during our visit and after. Felt much better than with prior experience at Kevin Whitaker! wife and I through each step both during our visit and after. Felt much better than with prior experience at Kevin Whitaker! More

by Destinydlark Verified Customer Verified Customer

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They really worked with and accommodated me. I was in a tough situation and I left feeling renewed and with a weight lifted. There were some waiting periods that were unnecessarily long which is the reason tough situation and I left feeling renewed and with a weight lifted. There were some waiting periods that were unnecessarily long which is the reason for 4 stars instead of 5 More

by Amouland Verified Customer Verified Customer

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Service/New Car I've been coming to Bradshaw for 10 years...This is the second time I purchased a new Cadillac..It is a first class facility. Over the pass 9 years I I've been coming to Bradshaw for 10 years...This is the second time I purchased a new Cadillac..It is a first class facility. Over the pass 9 years I had been working with Don Speeny, he was excellent. My new service person is Terry Kitchens, at this point, nothing has changed. My sales person is John Karvelas. Outstanding!! He is a credit to your company. More

by jim3341 Verified Customer Verified Customer

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John Karvelas was Great! He was very knowledgeable about all of your vehicles there and about saving me money by a Greenville County Schools discount. all of your vehicles there and about saving me money by a Greenville County Schools discount. More

by tobeyoung2000 Verified Customer Verified Customer

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Informative courteous sales - High pressure finance manager My sales representative, John Karvelas, was courteous and informative. The only negative aspect of the purchase was the meeting with the finance My sales representative, John Karvelas, was courteous and informative. The only negative aspect of the purchase was the meeting with the finance manager, Ernest Jones. I felt pressured to purchase add-on warranties, with three different attempts to give me the “best deal” on the same set of options. There has to be a better more considerate way to offer, or include, these warranties. More

by Cadillac Owner Verified Customer Verified Customer

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2018 corvette i dealt with Justin i seen the car i wanted he gave me numbers that was fair sold you two top vehicles and i purchased a 2018 corvette 10 month new wi i dealt with Justin i seen the car i wanted he gave me numbers that was fair sold you two top vehicles and i purchased a 2018 corvette 10 month new with 3000k. decked out i have purchased a lot of new cars and some with a few miles, this is what i expect and you guys made it a easy process More

by KOVETTE13 Verified Customer Verified Customer

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