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John Lane
John Lane
Business Development Representative
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
145 Reviews
145 Reviews
Write a ReviewDealership Experience
16 yrs, 2 mos
Industry Experience
38 yrs, 2 mos
145 Reviews of John Lane
February 13, 2026
Brought my car in for its first oil and filter change and Pam greeted me with a pleasant smile. Great service at Colonial West as always! Pam greeted me with a pleasant smile. Great service at Colonial West as always! More
by BruinsFan15
Other Employees Tagged: Christopher Taylor, Pamela Bussiere
February 07, 2026
I first spoke with John Lane over the phone while driving in to see if I could look at a vehicle. He was more than happy to help and even started running numbers for me right away. Once I arrived, Rob Dodd t in to see if I could look at a vehicle. He was more than happy to help and even started running numbers for me right away. Once I arrived, Rob Dodd took over and was very easygoing and thorough in explaining everything. Interactions like this make the car-buying process enjoyable instead of rushed or stressful. I will definitely be telling others about the great experience. Thank you for your time—and I walked away with a new truck, so it was a win-win. —Derek More
by derekrpeto
Other Employees Tagged: Robby Dodd
February 04, 2026
Sales staff was very helpful and patient with all the questions I had. Dealership worked hard to make a great deal on the truck I bought would recommend sales team Robby and Jason. questions I had. Dealership worked hard to make a great deal on the truck I bought would recommend sales team Robby and Jason. More
by aaronchase69
Other Employees Tagged: Robby Dodd
February 04, 2026
I want to thank the whole team at Colonial West in Fitchburg Ma. I have never experience the service that I received. I went in there and I had a price range and a monthly payment plan and they met my Fitchburg Ma. I have never experience the service that I received. I went in there and I had a price range and a monthly payment plan and they met my needs. They went over and beyond to get me a great vehicle that I could afford. I want to give a shout out to Shelby. She has great customer service and made me feel right at home. I would recommend anybody with a budget and a monthly plan to check them out and I guarantee you will have a great experience also. Again I would like to thank the whole team there. More
by rgoguen55
Other Employees Tagged: Ivan Vargas, Vincent Locher, Coby Smart, Maynor Aguilar, Robby Dodd, Shelby Smart
December 29, 2025
Coby was excellent in every step of the process. He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were al He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were also excellent. This by far was the easiest purchase I ever made and I have been buying cars for a very long time. If your looking to buy a car just stop and see Coby at Colonial Chevy west. You won't regret it. More
by Edineen1
Other Employees Tagged: Carlos Silvera, Coby Smart, Jeff Chandler
December 13, 2025
Shelly was great scheduling my appointment. All service was performed on time at a reasonable price. All service was performed on time at a reasonable price. More
by BruinsFan15
Other Employees Tagged: Edison DaCosta, Shelley Dupre
December 12, 2025
John and Shelby made the process of buying my car simple quick and easy. I was very busy and expressed that in the beginning of the sales process. They listened to my concerns and made the process of buying quick and easy. I was very busy and expressed that in the beginning of the sales process. They listened to my concerns and made the process of buying a car easy and quick. I would highly recommend anyone buying a car from Shelby and Colonial West More
by Craig
Other Employees Tagged: Shelby Smart
December 05, 2025
Super easy deal and got the truck and price I was looking for. Made the entire experience enjoyable. for. Made the entire experience enjoyable. More
by trudell.greg
Other Employees Tagged: Robby Dodd
October 29, 2025
We are very happy with our purchase of a new Blazer from Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial W Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial West and best experience! More
by BruinsFan15
Other Employees Tagged: Carlos Silvera, Robby Dodd
October 29, 2025
Rob was awesome! He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealers He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealership personnel. I recommend Rob and Colonial West if you want a great purchasing experience! More
by Linda
Other Employees Tagged: Geno Neagle, Carlos Silvera, Robby Dodd
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