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John Lane
John Lane at Colonial West Chevrolet of Fitchburg

John Lane | Page 2

Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
149 Reviews
5.0

149 Reviews

Write a Review

Dealership Experience

16 yrs, 4 mos

Industry Experience

38 yrs, 4 mos

149 Reviews of John Lane

December 12, 2025

Dealership Rating
Employee Rating

John and Shelby made the process of buying my car simple quick and easy. I was very busy and expressed that in the beginning of the sales process. They listened to my concerns and made the process of buying More

by Craig
Recommend Dealer
Yes

Other Employees Tagged: Shelby Smart

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Dec 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for taking the time to write such a great review, Craig! I'm so glad to hear that John and Shelby made your car-buying experience simple, quick, and easy at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and I truly appreciate you taking the time to share your experience. Our team looks forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 05, 2025

Dealership Rating
Employee Rating

Super easy deal and got the truck and price I was looking for. Made the entire experience enjoyable. More

by trudell.greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robby Dodd

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Dec 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Trudell! I'm glad to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg and found the truck and price you were looking for. Your satisfaction is our priority, and I appreciate you taking the time to share your feedback. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 29, 2025

Dealership Rating
Employee Rating

Rob was awesome! He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealers More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera, Robby Dodd

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Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda! I truly appreciate your kind words about Rob and your experience at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that you are happy with your new vehicle and the service you received. Your recommendation means a lot to us! We look forward to serving you again in the future. Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 29, 2025

Dealership Rating
Employee Rating

We are very happy with our purchase of a new Blazer from Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial W More

by BruinsFan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Robby Dodd

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind feedback! I'm delighted to hear that you're happy with your new Chevrolet Blazer and that Robb provided you with excellent service. It means a lot to us that you've chosen Colonial West Chevrolet of Fitchburg for your vehicle purchases multiple times. We look forward to seeing you again for your next vehicle! Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2025

Dealership Rating
Employee Rating

Vinnie was such a pleasure to work with! He was very knowledgeable and friendly. He was very patient and explained the whole process throughly. Carlos gave us an amazing interest rate on our More

by TW22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Vincent Locher, Carlos Silvera

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Oct 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! I'm thrilled to hear that Vinnie and Carlos made your experience at Colonial West Chevrolet of Fitchburg so positive. It's great to know that their knowledge and support helped you through the process. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 30, 2025

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Employee Rating

No haggling for once! Got new Tahoe in one go. Much better device than Mercedes! Thank you! More

by Enzo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Oct 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm pleased to hear that you had a smooth experience purchasing your new Chevrolet Tahoe at Colonial West Chevrolet of Fitchburg. It’s great to know you found our service to be better than your previous experiences. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 30, 2025

Dealership Rating
Employee Rating

Bill was awesome, kind, and helpful! No pressure! Love my Tahoe too! He and Bill made everything easy and are just good people!!! More

by marisarozek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Oct 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Marisa! I'm glad to hear that you had a great experience with Bill and that you're loving your new Tahoe. At Colonial West Chevrolet of Fitchburg, our team strives to make the car-buying process as easy and enjoyable as possible. I appreciate your kind words, and we hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 24, 2025

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Employee Rating

My husband and I worked with Sean Salem when we went in to get a new car. My old car unexpectedly died and Sean was able to help us out very quickly and got us in a new and dependably vehicle same day. We More

by Lombardiautumnm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

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Aug 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you and your husband had such a positive experience with Sean at Colonial West Chevrolet of Fitchburg. It's great to know that he was able to help you find a new, dependable vehicle quickly, especially with your little one in tow. We appreciate your kind words about Sean and hope to see you back for any future needs! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 13, 2025

Dealership Rating
Employee Rating

Service from scheduling to work performed was excellent as it always has been. Chris was informative providing different pricing options for the front brake job. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere

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Aug 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the wonderful review! I'm so glad to hear that your experience at Colonial West Chevrolet of Fitchburg was excellent and that Chris was able to provide you with informative pricing options for your front brake job. We appreciate your continued trust in us and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 12, 2025

Dealership Rating
Employee Rating

John and Bill helped me so much finding my perfect car. I was going from a 2014 jeep, to a 2025 Chevy Trax. John reassured me through the phone call we had that they can help me out. My old jeep had to get More

by Aubreyanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Aug 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that John and Bill were able to assist you in finding your perfect 2025 Chevy Trax. We appreciate your kind words about our fairness and efficiency. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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