John Lane
John Lane at Colonial West Chevrolet of Fitchburg

John Lane | Page 3

Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
104 Reviews
4.9

104 Reviews

Write a Review

Dealership Experience

14 yrs, 5 mos

Industry Experience

36 yrs, 5 mos

104 Reviews of John Lane

May 30, 2023

Dealership Rating
Employee Rating

Great customer service! I called in the morning to schedule an appointment and Shelly got me in the same day. More

by Jax2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Christopher Taylor

May 29, 2023

Dealership Rating
Employee Rating

I have always had a great experience. From Shelly scheduling, service writers to service technicians properly fixing my car. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

May 19, 2023

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Employee Rating

Sean was Fantastic. He was attentive and professional. He answered all our questions and concerns and went above and beyond to be sure we had all the support we needed t More

by Skymobile09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Jeff Chandler

May 03, 2023

Dealership Rating
Employee Rating

Very professional, fast service, pleasure to have my vehicle serviced at Colonial West. Will recommend others to seek out Colonial for service More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner, Jacqueline Quinlan , Shelley Dupre

April 28, 2023

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All sale and administrative staff are very welcoming. I have been purchasing all my vehicles from this dealership. The staff is very accommodating and knowledgeable. From the first moment you walk in, yo More

by NhiChristine Bennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 27, 2023

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Dae is service did an awesome job on my truck. I feel good when I need to bring my vehicles in for service knowing my vehicle will be taken care of. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Angie Misner, Jacqueline Quinlan , Shelley Dupre

April 27, 2023

Dealership Rating
Employee Rating

I call Shelley and she schedules my appointment arranges drop off and the service reps call me when it is done. Painless and very convenient! More

by Kellyb
Service Price Transparency
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Recommend Dealer
Yes

April 26, 2023

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I blew a tire and limped into Colonial West. They took me in and gave me a vehicle to drive while they ordered a new tire. Came back later in the day and my tire was replaced. Great service! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

April 22, 2023

Dealership Rating
Employee Rating

Great Service! Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

April 21, 2023

Dealership Rating
Employee Rating

Super Awesome everyone. No complaints special people. I would recommend Colonial West to everyone I know More

by gfabrizio3
Sales Price Transparency
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Recommend Dealer
Yes

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