John Locher | Page 3
Service Advisor
Serra Ford Rochester Hills
2890 South Rochester Road
Rochester Hills, MI 48307
38 Reviews
Write a Review38 Reviews of John Locher
August 31, 2017
Repairs done quickly My Ford Escape started having some problems. I took it in to Huntington Ford. John Locher helped explain the process, what repairs were need and the c My Ford Escape started having some problems. I took it in to Huntington Ford. John Locher helped explain the process, what repairs were need and the cost. They were done so quickly! I appreciate him getting my car back up and running so quickly! More
August 01, 2017
Exceptional service Every time i go to Hunnington Ford for service John locher and the entire staff make you feel comfortable. Not to mention the service on my vehicle i Every time i go to Hunnington Ford for service John locher and the entire staff make you feel comfortable. Not to mention the service on my vehicle is always done in a timley manner More
April 07, 2017
Excellant professionalism and customer service. Not only is all the staff friendly and helpful, but the quality of work is excellent! They all make it convenient and easy for me to have any work don Not only is all the staff friendly and helpful, but the quality of work is excellent! They all make it convenient and easy for me to have any work done on my car. More
Other Employees Tagged: The ladies at the payment center, service techicians, shuttle drivers and porters.
March 31, 2017
Great service. I returned to Huntington Ford for an oil change after John Locher saved my car by changing the battery. Excellent service. I was even informed of main I returned to Huntington Ford for an oil change after John Locher saved my car by changing the battery. Excellent service. I was even informed of maintnce repairs I would be needing soon. Great job, thank you! More
February 07, 2017
Intelligent. Respectful. Listened. John listened to my need; it was a window that would not roll up; it was raining outside, and I had kids in the car that I needed to get to school.. John listened to my need; it was a window that would not roll up; it was raining outside, and I had kids in the car that I needed to get to school.. Because I needed to get the kids to school he came out and taped up my window and did a fabulous job. He was considerate. He was respectful And moved quickly. He considered the length of my drive and came up with a brilliant solution. He taped up my whole window. Now I can do what I need to do and get my car in when it's more convenient for me. Thank you John! More
January 31, 2017
Quick and Amazing Service I woke up to my Ford Escape not working. I had it towed into Huntington Ford. John Locher got my vehicle examined and repaired quickly. He kept in cle I woke up to my Ford Escape not working. I had it towed into Huntington Ford. John Locher got my vehicle examined and repaired quickly. He kept in clear communication with me the entire time. Thank you for your service! More
December 29, 2016
Great and Quick Brought my car in for an oil change. They got me in quickly. They told me everything was acceptable with my battery and tires. I appreciated the last Brought my car in for an oil change. They got me in quickly. They told me everything was acceptable with my battery and tires. I appreciated the last minute walk in. John Locher in service was nice and informative. More
October 26, 2016
Service Department is Great! We were having an issue with our Ford Edge. I called to make an appointment and was immediately connected with John L. in service. When I explained th We were having an issue with our Ford Edge. I called to make an appointment and was immediately connected with John L. in service. When I explained the issues we were experiencing he immediately identified the problem. He reassured us the repair would be done the next day and we'd have the truck back ASAP. True to his word, we had the truck back the same day (and he was correct on the diagnosis). I've gone to a few different Ford dealerships and worked with many different service employees and John really stands out above the rest. Thank you for great service! I will be back to Huntington Ford! More
September 30, 2016
Great service and speedy I brought my car in for some maintenance. John Locher was great to work with. He kept in contact with me, let me know exactly what my car needed and g I brought my car in for some maintenance. John Locher was great to work with. He kept in contact with me, let me know exactly what my car needed and got it fixed and back to me quickly. I always appreciate his above and beyond work. Thanks! More
August 31, 2016
top notch service I recently brought my car in for an oil change. John, my service advisor, did a great job getting me in quickly, letting me know I needed a new air fi I recently brought my car in for an oil change. John, my service advisor, did a great job getting me in quickly, letting me know I needed a new air filter, and reminding me I had owner rewards points available. More

