John Locher | Page 2
Service Advisor
Serra Ford Rochester Hills
2890 South Rochester Road
Rochester Hills, MI 48307
38 Reviews
Write a Review38 Reviews of John Locher
October 01, 2018
Great job on my maintence My maintence was due for my car. I brought it in to get an oil change and regular needed maintence. I even used my rewards. I like leaving knowing my My maintence was due for my car. I brought it in to get an oil change and regular needed maintence. I even used my rewards. I like leaving knowing my car is properly taken care of and in goodshape. Thanks to John for getting g my appointment made quickly. More
August 07, 2018
Friendly, professional service. Bought a used Escape with transparency throughout the selling and discovery process.This is not one of those corporate dealership but a family owned b Bought a used Escape with transparency throughout the selling and discovery process.This is not one of those corporate dealership but a family owned business. You'd like it. More
Other Employees Tagged: Kathy Hone
July 30, 2018
Helpful as usual I knew something wasn't right with my car. It was making a strange noise. I was so thankful that Huntington was able to figure out what was wrong with I knew something wasn't right with my car. It was making a strange noise. I was so thankful that Huntington was able to figure out what was wrong with my car and fix it quickly. John explained everything to me so I would understand. More
June 28, 2018
First time with Huntington I work locally and needed an oil change. I was unsure of where to take my vehicle as I had a few other concerns with the performance of it. A coworker I work locally and needed an oil change. I was unsure of where to take my vehicle as I had a few other concerns with the performance of it. A coworker recommended Huntington Ford. I am so grateful for the advice. John listened to my concerns and explained how the process works for evaluating and fixing any repairs. I will definitely use Huntington Ford again and tell my friends about it! More
June 22, 2018
Brought In For Recalls Now Car Battery Is Dead Brought my car in for a series of recalls, no issues otherwise. The service department tells my battery is not in great shape. Mind you, have had zero Brought my car in for a series of recalls, no issues otherwise. The service department tells my battery is not in great shape. Mind you, have had zero issues with the car. The battery now is completely dead. They refused to help in any sort of way other than offer me a jump. Look at my paper work, on the battery inspection line, it reads battery is green and meets all standards of a good battery. Looks like they did something to my battery and wont admit it, and now I have to go buy a battery. More
June 12, 2018
Angelo Has No Integrity I bought a new Explorer from Angelo. I was please with the purchase, even bought the service. I asked him if he paid for referrals, he said yes. Two m I bought a new Explorer from Angelo. I was please with the purchase, even bought the service. I asked him if he paid for referrals, he said yes. Two months later a couple went to the dealership and asked for Angelo specifically. They mentioned that I recommended him to them. They purchased two vehicles. When I confronted Angelo he denied they came to him. He also asked that I not speak to the couple about it. They are close friends of mine. SERIOUSLY!? Angelo never made good on his promise. While I am okay with the dealership as a whole, Angelo will not ever sell me another vehicle. It’s a shame really. More
Other Employees Tagged: Angelo Giordimaina
May 06, 2018
Huntington Ford is the Best I heave purchased or leased at least 5 vehicles over the last 10 years. I keep going back because I believe I get a fair deal, I get the car I want, I I heave purchased or leased at least 5 vehicles over the last 10 years. I keep going back because I believe I get a fair deal, I get the car I want, I get great advice when I don’t know what I want, and the best price. They go out of their way to make sure I get all the rebates etc I deserve. I really love my sales consultant Woody Woodson. I trust his advice explicitly. He has not steered me wrong. That’s what keeps me coming back! More
Other Employees Tagged: Woody Woodson, Matt Weyers, Greg Singh, Dave Watt , Melissa Levi
April 20, 2018
Always have a good experiance We've been buying and leasing vehicles from Huntington ford for over 25 years and they have always taken very good care of us. Bruce Robinson always g We've been buying and leasing vehicles from Huntington ford for over 25 years and they have always taken very good care of us. Bruce Robinson always gets us exactly what we need and want in a car...he's very knowledgeable and patient and makes the whole process seamless. We usually deal with John Locher on the service end and he always cheerfully goes over and above what's expected. More
Other Employees Tagged: Dave Watt , Bruce Robinson
November 06, 2017
Fast work and helpful My car came in for regular routine work to be done. I came in last minute for an oil change and was quickly waited on. John Locher in service let me k My car came in for regular routine work to be done. I came in last minute for an oil change and was quickly waited on. John Locher in service let me know what else my car needed and had me in and out in an afternoon. More
September 22, 2017
Good service on a Mustang with rear axle issues It took a little bit for them to diagnose the issue. I had to come in to show them it wasn't my tires that was the source of the noise. After that, th It took a little bit for them to diagnose the issue. I had to come in to show them it wasn't my tires that was the source of the noise. After that, they took care of the problem. Even going so far as to do two different repairs on the transmission. The problem was "pitted bearings". I really appreciated John giving me accurate and prompt information via many phone calls. More
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