John Ostlund | Page 10

Our first three Subaru Foresters we bought off the lot, beginning in 2004. Today we picked up our new Forester that we ordered through Dean Team in September 2021. The folks at Dean Team Subaru in Ballw beginning in 2004. Today we picked up our new Forester that we ordered through Dean Team in September 2021. The folks at Dean Team Subaru in Ballwin, MO are simply the best. They are friendly, knowledgeable, straightforward and professional. I can’t imagine buying a car from any other dealership or online service. I appreciate being able to interact with folks on a face-to-face, one on one basis where I can judge there body language, iContact and overall manner. Any time I’ve stepped into this dealership for service, parts or sales I’ve been met with the kind of treatment that feels like we are valued customers and old friends. For this purchase Dave Smith was our salesman and he has been excellent. He’s kept us informed on the status of ours Subaru as it was being built. Today when we arrived to pick it up, Dave spent a great deal of time with us making sure we understood how everything works– from the sale/financing of our purchase to how to navigate through the apps and screens of the car itself. Jason Moore sold us our first car here and now he’s the director of finance. Love this guy. I’ll be returning later this month for a follow-up training session with Shaun. These cars are computers on wheels. Annie in service department and all the folks in the show room, service department and parts department are just the best. One of the things I have always appreciated about Dean Team Subaru is that I never feel manipulated or otherwise been danced around by the sales staff or anyone else. Everyone from the top down is straight forward. Thank you. More

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The following vehicles have been purchased by myself and my spouse over the last 15 years. I wouldn't think of going anywhere else. 2006 WRX, 2008 Rabbit, 2008 Jetta, 2011 Jetta, 2014 Forester XT, 2013 my spouse over the last 15 years. I wouldn't think of going anywhere else. 2006 WRX, 2008 Rabbit, 2008 Jetta, 2011 Jetta, 2014 Forester XT, 2013 Legacy, 2015 Legacy, 2019 Ascent, and the latest 2021 Ascent Touring The folks here are top notch and provide the best service and experience everytime we purchase. I would never go anywhere else. More

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Fastest and easiest way to buy a car. What attention to detail! Great training regarding our new car purchase. Will tell anyone about our experiance. detail! Great training regarding our new car purchase. Will tell anyone about our experiance. More

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Dave was great to work with. He made the process of buying a car easy and was not pushy at all. This was my first purchase of a Subaru with the Dean Team, but my husband's second in the last two years. buying a car easy and was not pushy at all. This was my first purchase of a Subaru with the Dean Team, but my husband's second in the last two years. Hopefully we will not be needing a new car for a little while, but when we do, we will visit the Dean Team first! More

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Great pressure free experience. Gabrielle was amazing throughout all the experience. Everyone was friendly and professional the every day I visit the dealership, and I was introduced to the service depar throughout all the experience. Everyone was friendly and professional the every day I visit the dealership, and I was introduced to the service department. 100% recommend this dealership to acquire your Subaru. More

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We love Dean Team! This is our 3rd Subaru and first time working with Sam. He was knowledgeable and worked hard to make sure we got exactly what we wanted. Made buying this car a breeze. Thank you! working with Sam. He was knowledgeable and worked hard to make sure we got exactly what we wanted. Made buying this car a breeze. Thank you! More

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Dave and John were phenomenal to work with. This is our second time working with the Dean team and we wouldn't go anywhere else. When it was time to get a new vehicle for my wife and upgrade mine, the dec second time working with the Dean team and we wouldn't go anywhere else. When it was time to get a new vehicle for my wife and upgrade mine, the decision was an easy one of where to go. Their customer service is phenomenal and they create a no hassle, no stress, simple buying experience. I highly recommend giving them a chance if you're looking for something new or something new to you. More

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11 years ago I purchased my first Subaru from John. He was extremely patient and very knowledgeable. The car served me well over the years and I was always impressed that John took the time to say hello was extremely patient and very knowledgeable. The car served me well over the years and I was always impressed that John took the time to say hello and ask me how things were going whenever I returned for service. Because of this, I knew that when the time came for a different car, I would be returning to Dean Team in Ballwin. I am a customer for life because of John and how well I feel respected and valued. More

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Greg was a pleasure to work with. Enthusiastic about his job and truly cared about our buying experience. Thank you for making this process seamless! job and truly cared about our buying experience. Thank you for making this process seamless! More

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Very friendly, clean, and knowledgeable staff. Highly recommend working with Paul B and Phil. No high pressure sales, and each person I encountered made my trip there that day very pleasant. recommend working with Paul B and Phil. No high pressure sales, and each person I encountered made my trip there that day very pleasant. More

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