Dealer Reviews
Cars for Sale
Dealer Log In
John Shields
John Shields | Page 20
Sales Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
206 Reviews
206 Reviews
Write a Review
206 Reviews of John Shields
August 10, 2021
The Sales team is great but I was extremely disappointed with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t o with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t ordered until the date of my appointment. Why??? It took 4 days to get the windshield and have it installed. Why??? I’m highly skeptical of the service organization and will consider alternative dealerships for service in the future. For example I was with Rafferty for over 15 years and never encountered the incompetence I found at Concordville Service. More
by JAGLAUDEL
Verified CustomerOther Employees Tagged: Moe Laraki, Melissa McElwee
August 02, 2021
Concordville Subaru has been our family's car dealership since 2008 and 10 Subarus ago. While all the staff shows an eagerness to help and the Service Dept is stellar, Moe is the reason we've not looked for since 2008 and 10 Subarus ago. While all the staff shows an eagerness to help and the Service Dept is stellar, Moe is the reason we've not looked for another Dealer, nor a different manufacturer. More
by rhart
Other Employees Tagged: Moe Laraki, Anthony Cappello, Jill Quale, Melissa McElwee , Zach Catrambone, Josh Lupo Sr., Craig Reichert, Lauren Scannapieco
July 24, 2021
John Shields is the best! Always a great experience dealing with him. Entire staff is pleasant and accommodating. I’ve recommended Concordville Subaru numerous times. dealing with him. Entire staff is pleasant and accommodating. I’ve recommended Concordville Subaru numerous times. More
by JULES1958
Other Employees Tagged: Moe Laraki, Tim Raysor, Melissa McElwee, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton
July 22, 2021
They are the very best Subaru agency.My sixth personal They are the very best Subaru agency. My sixth personal vehicle.Honest, reliable, friendly. Far superior to their local competition in quality, produ They are the very best Subaru agency. My sixth personal vehicle.Honest, reliable, friendly. Far superior to their local competition in quality, product knowledge and value. More
by HDYESNER1
Other Employees Tagged: Moe Laraki, Jill Quale, Melissa McElwee, Mark Rodgers, John Brennan , Keith
June 19, 2021
Great buying experience. Sales listened to my needs and worked with me to get the vehicle that was best suited me. I would recommend Concordville Subaru to anyone looking for a car. worked with me to get the vehicle that was best suited me. I would recommend Concordville Subaru to anyone looking for a car. More
by GEORGE_MALLE
May 30, 2021
As this is my 3rd Subaru purchased from this dealership, "I love Concordville Subaru!" You are treated with respect. The service department is very efficient and caring to your needs. As long as I have been "I love Concordville Subaru!" You are treated with respect. The service department is very efficient and caring to your needs. As long as I have been dealing with them I can honestly say "Concordville Subaru really does care!!" More
by Big Al
Other Employees Tagged: Moe Laraki, Melissa McElwee, Mark Rodgers , Zach Catrambone, Craig Reichert
May 26, 2021
They Had the vehicle I was looking for. Nice dealership. They were accommodating and I was able to do most of the transaction through emails. They were accommodating and I was able to do most of the transaction through emails. More
by kdenuto
Other Employees Tagged: Greg Gilley
May 13, 2021
The service department is excellent. It seems to improve each year--over and above what it was previously. I have heard from other customers that they buy their cars at Concordville Subaru because of the g each year--over and above what it was previously. I have heard from other customers that they buy their cars at Concordville Subaru because of the great service ddepartment! More
by JCLAYTON2
Other Employees Tagged: John Brennan
April 29, 2021
I was not looking for and did not need a new car. Then I saw my sister's new Outback. It is beautiful but I am not an SUV person, so began looking into the Legacy. I was badly mistreated by another Subaru saw my sister's new Outback. It is beautiful but I am not an SUV person, so began looking into the Legacy. I was badly mistreated by another Subaru dealer close to my home. Then a friend's daughter recommended Concordville Subaru. It's quite a distance from me, but turned out to be the most pleasant car experience I've ever had! I worked with Greg Gilley, John Shields, and Tim Raysor. All were professional, friendly and truly understand the meaning of "good customer service". I even ended up with a much better price than had been offered by other dealers. I received an email from General Manager, Moe Laraki the day before my appointment to welcome me and offer his direct line to call if I had any issues. My car is pretty and full of lots of great standard equipment. Greg and John walked me out and, Moe introduced himself as I got ready to leave. An overall surprisingly exceptional dealership. I recommend it to anyone looking for a Subaru. (They also sell Nissans a short distance away!). More
by JDK
Other Employees Tagged: Moe Laraki, Greg Gilley, Tim Raysor
