John Stephens | Page 6

As always everyone is pleasant & curtious and willing to do what ever it takes to get your problem resolved.After dealing with Moore I couldn't imagine going any place else do what ever it takes to get your problem resolved.After dealing with Moore I couldn't imagine going any place else More

by acjarman Verified Customer Verified Customer

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Dakota is a great service rep. and Alex is a great mechanic. both take care of my vehicles. Alex has been my so called main mechanic for over 20 yrs. I like to think of him as my p and Alex is a great mechanic. both take care of my vehicles. Alex has been my so called main mechanic for over 20 yrs. I like to think of him as my personal mechanic.. Blake and Ryan were good people to deal with for the most recent vehicle I purchased. this is the 4th vehicle I purchased from Moore Buick. More

by countryboy_10 Verified Customer Verified Customer

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Awesome service, great employees that have been there for a long time! Would highly recommend a long time! Would highly recommend More

by rivenbark.mike Verified Customer Verified Customer

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This was my 5th vieachal that I purchased from Moore and the service after the sale is a real difference maker they stayed on top of all the little thing I brought up during the sale and went above an and the service after the sale is a real difference maker they stayed on top of all the little thing I brought up during the sale and went above and beyond to make sure all was perfect. We they worked the deal they found some of there numbers were off in my favor and turned around and cut me a check. So if you are looking for that real VIP treatment only choose Moore More

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Service department serviced my SUV in a timely and efficient manner. The waiting time was around a hour for oil change and tire rotation. efficient manner. The waiting time was around a hour for oil change and tire rotation. More

by jswiggs Verified Customer Verified Customer

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I was pleased with the process of buying online. I was able to get exactly the vehicle I wanted. But, when the vehicle arrived the rims did not look quite right. It appeared, the black on black rims I was able to get exactly the vehicle I wanted. But, when the vehicle arrived the rims did not look quite right. It appeared, the black on black rims needed chrome on them. When I spoke to Fred Franklin about swapping them out he guaranteed me there would be a $500 charge. After he spoke with the manager of service the manager agreed. I would have to pay $500. I truly felt like after spending $81K at the dealership I should have been able to swap the rims out that were the same price - mind you. My parents have been buying from Moore Buick for years and they too were a little dissatisfied with the decision of having to pay for the swapped out rims. My parents buy at least one vehicle a year from Moore. My Dad Ron Gonzalez even came in and spoke with Fred, service manager, etc and did not feel it was right. I was not asking for an upgrade - I was asking for the same price rim. When you buy online, unable to see the car you are buying, you would think when the car arrives, you would be able to make this small adjustment. After looking back on my experience, I probably should have left the dealership and went elsewhere. I was in the dealership for over 4 hours haggling a $3,500 problem. More

by Erica Busico Verified Customer Verified Customer

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Routinely accurate, each GM I own has been maintained by these experts. Professional asset to have in one's back pocket. these experts. Professional asset to have in one's back pocket. More

by cj Verified Customer Verified Customer

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The staff was friendly and prompt. They came to let me know what else I needed to have replaced They came to let me know what else I needed to have replaced More

by bettybaker317 Verified Customer Verified Customer

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Every person that we encountered at the dealership was knowledgeable, helpful and friendly. We would recommend this dealership to everyone. Luke was awesome and answered all our questions about the car an knowledgeable, helpful and friendly. We would recommend this dealership to everyone. Luke was awesome and answered all our questions about the car and we appreciate all his help. The parts department was also very helpful and extremely easy to deal with. More

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I have been dealing with Moore Buick since I moved to North Carolina and I love them all and there service. I can say Moore Buick are the best in town. North Carolina and I love them all and there service. I can say Moore Buick are the best in town. More

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