John Sullivan
John Sullivan at Lakeland Volkswagen

John Sullivan | Page 3

Parts Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.3
66 Reviews
4.3

66 Reviews

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66 Reviews of John Sullivan

June 24, 2024

Dealership Rating
Employee Rating

Went into the service department they was very courtesy and kind and they got me in and out More

by tdewdney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw

June 18, 2024

Dealership Rating
Employee Rating

The service department at Lakeland VW are the best in the area. The team there are top notch! More

by dcingarijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw, Larry Riddle , Matthew Lindberg, Katlyn Oldham

June 02, 2024

Dealership Rating
Employee Rating

Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care More

by horaceeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw , Matthew Lindberg, Katlyn Oldham

Jun 03, 2024

Lakeland Volkswagen responded

Good morning can you provide some additional information, invoice number or vin number to understand the issues you had thank you

Jun 03, 2024

Lakeland Volkswagen responded

We strive to give the best customer service possible, upon working on your vehicle it was determine vehicle had back quality fuel there was no charge for the service provided, your service advisor, advised you if light return to stop by for future diagnoses, thank you

May 13, 2024

Dealership Rating
Employee Rating

Staff is very friendly and accommodating. A very professional service department. I would recommend them to all my family and friends. More

by walsh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw, Larry Riddle , Hiram Mendez Mounier, Katlyn Oldham

May 05, 2024

Dealership Rating
Employee Rating

Had a appointment but kept getting moved down the queue very disappointed I have schedules to meet as well More

by tpfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw, Larry Riddle , Matthew Lindberg, Katlyn Oldham

April 04, 2024

Dealership Rating
Employee Rating

General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w More

by raven_west25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw, Larry Riddle , Matthew Lindberg, Katlyn Oldham, Andrew Rushing

Apr 04, 2024

Lakeland Volkswagen responded

Tech could not find anything wrong with your vehicle. Check for code, and no codes are present in the system; a tech case was open. followed test plan system is operating as designed we are not going to replace a part if there is no issue we have been extremely transparent with you have a nice day.

January 12, 2024

Dealership Rating
Employee Rating

Excellent service. What ever you are paying the service personnel is not enough. Thank you More

by clynebuchanon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw , Katlyn Oldham

November 02, 2023

Dealership Rating
Employee Rating

great customer service and they were very accommodating, highly recommended. Ashley was very nice as well. More

by louis.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw , Matthew Lindberg, Katlyn Oldham

October 22, 2023

Dealership Rating
Employee Rating

Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit More

by mjherv58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw, Larry Riddle , Matthew Lindberg, Katlyn Oldham

October 17, 2023

Dealership Rating
Employee Rating

This dealership is so awful to work with I traded the vehicle in elsewhere just so I wouldn’t have to deal with their service department anymore. More

by NICKTOADVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Fondaw, Larry Riddle , Matthew Lindberg, Katlyn Oldham

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