John Sullivan | Page 5

Service department is great but the sales department needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales wa needs a lot of help, had a horrible experience in the sales department. But I’ve always had a positive experience with service or parts. Sales was so bad had to go buy my new Tiguan at Wesley chapel vw. More

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Pleased with the outcome. Your team is present, helpful, and most of all effective, thank you. Your team is present, helpful, and most of all effective, thank you. More

by YMCSHAY Verified Customer Verified Customer

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Took car for coolant leak. Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when I picked up the car check engine light was on. Cleared it myself but expect that to be taken care of. I did not receive a call that vehicle was ready. Had to follow up on my own. Other than that happy with customer service and appreciate the car wash and clean interior when I picked up. Will most likely purchase next vehicle from Lakeland VW. More

by williamkirkrn Verified Customer Verified Customer

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They are very professional & they treat customers with respect & they listen me properly & respectfully they are very helpful respect & they listen me properly & respectfully they are very helpful More

by ATULPATELNVS Verified Customer Verified Customer

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Lakeland VW is the best Dealersip around. Enjoy everyone that works there. Very professional and prompt Enjoy everyone that works there. Very professional and prompt More

by Summermoon661 Verified Customer Verified Customer

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Service was done in our car and after many days and no one call us to let us know. Finally when we call the dealer the receptionist didn't know where was our car. After we paid our Large Bill and we proce one call us to let us know. Finally when we call the dealer the receptionist didn't know where was our car. After we paid our Large Bill and we proceeded to take our car back home We had to turn around because we got a light came on and the car wasn't working right. The Second bill they try to stick to us was outrageous. Sincerely One very on happy Customer! More

by fjackson60 Verified Customer Verified Customer

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Lakeland Volkswagen service is professional, efficient, knowledgeable, very personable. Definitely recommend the services as well as sales. knowledgeable, very personable. Definitely recommend the services as well as sales. More

by christineparkinson34 Verified Customer Verified Customer

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I love my dealership. It’s bright and happy place. Very knowledgeable. Enjoy the employees It’s bright and happy place. Very knowledgeable. Enjoy the employees More

by Summermoon661 Verified Customer Verified Customer

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They always do a great job fixing my car. Most time they are very quick to get you back on the road. Most time they are very quick to get you back on the road. More

by kyong570 Verified Customer Verified Customer

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Service labor over charge that supposed to be included for the purchase of new battery. for the purchase of new battery. More

by Fred Ci Verified Customer Verified Customer

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