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John Tarplee
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John Tarplee | Page 4
Certified Service Manager
Bob Johnson Buick GMC South
4700 West Henrietta Rd
Henrietta, NY 14467
54 Reviews
Dealership Experience
24 yrs, 1 mo
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Service Repairs
54 Reviews of John Tarplee
February 13, 2012
we thoroughly enjoyed the New Car Ownership Seminar. It was very informative. We love the gift bags and are using the window cleaner already. Thank you. was very informative. We love the gift bags and are using the window cleaner already. Thank you. More
by hcemgb
Other Employees Tagged: Jerry Kehoe, Tony Coleman, Jeff Dahlin, Mario Maimone, Larry Albertelli , Steve Gordon, Jeff Palm, the seminar team
Helpful 
February 13, 2012
The seminar was a new and great expereince for me. The shuttle service was actually enjoyable and everyone at Patrick is very focused on customer service - not just the sale. shuttle service was actually enjoyable and everyone at Patrick is very focused on customer service - not just the sale. More
by MManchester
Other Employees Tagged: Jerry Kehoe, Jeff Dahlin, Mario Maimone , Steve Gordon, Jeff Palm, Mike - The shuttle service
February 12, 2012
Vehicle was taken to the dealer for state inspection, rotate tires and lube, oil etc service. I had an appointment and I arrived a few minutes prior to scheduled. This service took almost two hours. D rotate tires and lube, oil etc service. I had an appointment and I arrived a few minutes prior to scheduled. This service took almost two hours. During this time no one told me anything. Finally I saw my vehicle parked in the parking lot and went to the service manager and told him that my car was ready. This is my third such "lousy" service visit to this dealer. I think it may be my last. More
by schrecker
Other Employees Tagged: unknown
February 10, 2012
Everyone has been very customer service oriented. The actual orientation program was a new to me and very worth while event. It says alot about the dealer. actual orientation program was a new to me and very worth while event. It says alot about the dealer. More
by MManchester
Other Employees Tagged: Jerry Kehoe, Tony Coleman, Jeff Dahlin, Mario Maimone, Larry Albertelli , Steve Gordon, Jeff Palm, Jeff & Mike
February 03, 2012
The person I dealt with was friendly. The only thing I had done was an oil change, and a tire problem. Service as in a timely manner. had done was an oil change, and a tire problem. Service as in a timely manner. More
by leola.porter
Other Employees Tagged: Jerry Kehoe , David Sanza,Jr.
January 23, 2012
Since acquiring my Regal in 2010, Patrick has serviced my car on several occasions. Each time it has been an enjoyable experience. Most recently David Sanza has been my contact and advisor and he has gone o car on several occasions. Each time it has been an enjoyable experience. Most recently David Sanza has been my contact and advisor and he has gone out of his way to insure my satisfaction. While media adverisement is undoubtedly necessary, to me, it is the treatment of the customer that really closes the deal. Based on my most recent experiences with Dave, Patrick makes it happen; I thank them and would recommend them highly. Hugh Crowley More
by macedon
Other Employees Tagged: Jerry Kehoe , David Sanza Jr.
January 23, 2012
Absolutely outstanding customer service and attention to detail. Would absolutely recommend Patrick sales and service to anyone. I fully intend to have Patrick GMC fill my future vehicle needs. detail. Would absolutely recommend Patrick sales and service to anyone. I fully intend to have Patrick GMC fill my future vehicle needs. More
by sdschindler
Other Employees Tagged: Jerry Kehoe, Jeff Dahlin, Mario Maimone , Steve Gordon, Jeff Palm, Not sure
January 23, 2012
Patrick Buick - GMC is the best dealership service department I have ever done business with. They have a friendly staff and clean waiting room. The work is completed right the first time. When I s department I have ever done business with. They have a friendly staff and clean waiting room. The work is completed right the first time. When I shop for my new Buick LaCrosse, there will be only one place for me to buy; Patrick Buick - GMC. More
by JimmyGMC
Other Employees Tagged: Jerry Kehoe, Tony Coleman, Jeff Dahlin, Mario Maimone , Steve Gordon, Jeff Palm, 2
January 12, 2012
Thanks to Dave Sanza, the Patrick Service Department covered the full cost of replacing a rather expensive exhaust system on our '08 G6 that was no longer under warranty. That would not have happened i covered the full cost of replacing a rather expensive exhaust system on our '08 G6 that was no longer under warranty. That would not have happened if I had taken the car to a muffler shop. More
by dehamil
Other Employees Tagged: Jerry Kehoe , David Sanza Jr.
December 15, 2011
Great dealership. I leased a Jeep from them a while back (when they still leased Jeeps) and have been going to them for service ever since. I have a new Jeep and they are all certified to work on Jeeps sti (when they still leased Jeeps) and have been going to them for service ever since. I have a new Jeep and they are all certified to work on Jeeps still, so I prefer to go to them with service than to other Jeep dealers in the area. They are helpful polite and professional. The waiting area is very nice and quiet. I would highly recommend this dealership! More
by gfenger
Other Employees Tagged: Jerry Kehoe, Jeff Dahlin, Mario Maimone , Steve Gordon, Tracy Monacelli, Jeff Palm, Mike, Tracy
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