John Wigger | Page 8

The process of making an appointment with service department for a factory recall was smooth and easy. Hassle free, no wait time, and the representative on the phone was on point and precise in sche department for a factory recall was smooth and easy. Hassle free, no wait time, and the representative on the phone was on point and precise in scheduling an appointment for me to bring in my Telluride. I am so glad Wilmington has a top Kia dealer like Coastal Kia. More

by SONG.THOMAS22 Verified Customer Verified Customer

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This dealership and their staff are the best. I drive 1.5hrs and by pass 2 closer kia dealers to come here. Sam is a great advisor and he took the time to review my needed services. John Wigger i I drive 1.5hrs and by pass 2 closer kia dealers to come here. Sam is a great advisor and he took the time to review my needed services. John Wigger is the best service manager. It’s rare to see a service manager helping out in the service drive. He’s a great asset to this dealership. If you are thinking about buying a car or getting it serviced here, please do. They do an outstanding job. There’s a reason they are so highly rated. If I could give them 10 stars I would. More

by DOBBIE1221 Verified Customer Verified Customer

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Wonderful customer service, comfortable waiting area, was told I’d be out by 6pm- was in my car at 5:59pm with complimentary car wash. Always an easy and reliable service at coastal Kia. told I’d be out by 6pm- was in my car at 5:59pm with complimentary car wash. Always an easy and reliable service at coastal Kia. More

by aminacastro93 Verified Customer Verified Customer

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Sam was a great help in making sure my car was in the best shape it could be and that I was taken care of while waiting at the dealership! best shape it could be and that I was taken care of while waiting at the dealership! More

by esn0630 Verified Customer Verified Customer

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Took car in for oil change inspection tire rotation Trans fluid change and car wash about 3 hrs of work that took about 2.5 hrs they explained everything as usual and the car runs great as usual no problem fluid change and car wash about 3 hrs of work that took about 2.5 hrs they explained everything as usual and the car runs great as usual no problems So thanks to service dept.!!!! More

by stoneman1253 Verified Customer Verified Customer

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Great service department. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. More

by C. Martin Verified Customer Verified Customer

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Coastal Kia Service Center deserves the highest praise. As soon as one enters the center, you are greeted and attended to very quickly...everyone is most professional and upbeat. Special tribute to John As soon as one enters the center, you are greeted and attended to very quickly...everyone is most professional and upbeat. Special tribute to John Wigger, Fixed Operations Director. Coastal Kia should be very proud to have him as the leader of the service center. He is most courteous, professional and very responsive to questions and details. Thank you to the entire TEAM! More

by fmesk Verified Customer Verified Customer

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Coastal Kia provided excellent service and waiting area. They are very friendly and took great care of my car. They are very friendly and took great care of my car. More

by wtbank Verified Customer Verified Customer

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Was a good experience. I used the concierge service. They were on time and very helpful and friendly I used the concierge service. They were on time and very helpful and friendly More

by WITCHYTARHEEL Verified Customer Verified Customer

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Great service and customer service given Love the courtesy shuttle Nice waiting room with great snack options courtesy shuttle Nice waiting room with great snack options More

by ALIYACONSTANT Verified Customer Verified Customer

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