John Wigger
John Wigger at Coastal Kia

John Wigger | Page 8

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
879 Reviews
4.9

879 Reviews

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879 Reviews of John Wigger

October 10, 2024

Dealership Rating
Employee Rating

Service at Coastal Kia, overall, has been great. The couple of times I did have a complaint I feel that I was being listened to. The technicians in service are professional and helpful. More

by JOWMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star service review and compliments for our service team. We love the feedback including, "Service at Coastal Kia, overall, has been great....the technicians in service are professional and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

October 04, 2024

Dealership Rating
Employee Rating

This is my 4th soul with Coastal Kia. It is not just the car that brings me back, the guest services method. It's outstanding. More

by ALYCIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Bob Tomlin, Michael Mascavage, Sam Weisman, Gary Nelson , Jan (in finance) always outstanding too

Oct 04, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review. Your loyalty over the years has been amazing. We love the feedback including, "this is my 4th Soul with Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again. We are here if you need anything.

September 29, 2024

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Employee Rating

no problems with the service staff. kept me informed and delivered vehicle back to me in a timely manner. More

by JLLUNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Sep 30, 2024

Coastal Kia responded

Thank you for the service review and compliments for our team. We appreciate it. We love the feedback including, "kept me informed and delivered vehicle back to me in a timely manner." Please do not hesitate to reach out if you need us.

September 27, 2024

Dealership Rating
Employee Rating

I have had excellent service at Coastal Kia every time since I first purchased my 2021 Telluride. John Wigger service manager is superb at addressing any issues no matter how slight! More

by debmosca01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Coastal Kia responded

We could not agree more. Our Service Director, John Wigger, is amazing. It was thoughtful of you to recognize his efforts. We love hearing you are enjoying your 2021 Kia Telluride. Great car! Please do not hesitate to reach out if you need us. Thanks again!

September 26, 2024

Dealership Rating
Employee Rating

Everyone is very nice. They explain everything to you. Not long wait time. Very clean and nice waiting area. Very knowledgeable More

by kimgeltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Cody Hamilton, Isaiah Torres , Darren Gokey

Sep 27, 2024

Coastal Kia responded

Thank you! We truly appreciate the five star service review and high marks for so many of our service team members. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "everyone is very nice... very clean and nice waiting area...very knowledgeable." We are here if you need us. Thanks again!

September 26, 2024

Dealership Rating
Employee Rating

There are alot of new faces but still some old. Still great service and they do an awesome job with my car each and every time More

by angela__oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman , Darren Gokey

Sep 26, 2024

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for so many of our service team members. It was thoughtful of you to to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

September 22, 2024

Dealership Rating
Employee Rating

Best service department I’ve ever had the pleasure of working with including Gary and John. Everyone there is very nice, but I’ve had some recurring problems and they have been very attentive empathetic More

by BRENTSTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Sep 23, 2024

Coastal Kia responded

We sincerely appreciate your patience with any car issues you have experienced recently. Thank you for the five star review and high marks for our Service Director, John Wigger, and our Service Consultant Gary Nelson. We appreciate your loyalty. We are here if you need us. Thanks again!

September 19, 2024

Dealership Rating
Employee Rating

Was very pleased with the time it took they picked it up serviced everything and dropped it off a few hours later. They called me when it got to the shop also I thought that was pretty cool More

by codydaniel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles , Marquita Best, Darren Gokey, Tony Kirschner, Jay Turner

Sep 20, 2024

Coastal Kia responded

Great news! We are thrilled to hear our service team exceeded your expectations. Thank you for the five star review and compliments for our team. Please do not hesitate to reach out if you need us.

September 18, 2024

Dealership Rating
Employee Rating

Great service. appreciate the car wash and attention to detail. wish there wasn't a 15 word min though lol More

by tashinae90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles , Marquita Best, Darren Gokey, Tony Kirschner, Jay Turner

Sep 18, 2024

Coastal Kia responded

Thank you for the five star review and high marks for so many of our team members! It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

September 16, 2024

Dealership Rating
Employee Rating

I absolutely love the service that I receive when I come here. Very courteous and helpful. Some of the friendliest people I’ve ever encountered. More

by VCONNER711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Sep 16, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and compliments for our service team. We love the feedback including, "very courteous and helpful, some of the friendliest people I've ever encountered." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

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