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John Wigger
John Wigger at Coastal Kia

John Wigger | Page 8

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
864 Reviews
4.8

864 Reviews

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864 Reviews of John Wigger

August 02, 2024

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Employee Rating

Sam was a great help in making sure my car was in the best shape it could be and that I was taken care of while waiting at the dealership! More

by esn0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Coastal Kia responded

Awesome! Our service consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Thank you for the high marks for our Service Director John Wigger as well. Please do not hesitate to reach out if you need us. Thanks again!

August 01, 2024

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Employee Rating

Took car in for oil change inspection tire rotation Trans fluid change and car wash about 3 hrs of work that took about 2.5 hrs they explained everything as usual and the car runs great as usual no problem More

by stoneman1253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Aug 01, 2024

Coastal Kia responded

You are very welcome. Thank YOU for the five star service review and high marks for John Wigger and Gary Nelson. We are happy to hear your service visit went as planned and our team exceeded your expectations. We sincerely appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 28, 2024

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Employee Rating

Great service department. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. More

by C. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Jul 29, 2024

Coastal Kia responded

Thank you for the five star review and gracious feedback. We sincerely appreciate the compliments for our team and facility. Please do not hesitate to reach out if you need us. Thanks again for choosing Coastal Kia for your automotive service needs.

July 27, 2024

Dealership Rating
Employee Rating

Coastal Kia Service Center deserves the highest praise. As soon as one enters the center, you are greeted and attended to very quickly...everyone is most professional and upbeat. Special tribute to John More

by fmesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson , Darren Gokey, NA

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Jul 29, 2024

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and compliments for John Wigger and our service team. Your gracious feedback and testimonial are amazing. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 11, 2024

Dealership Rating
Employee Rating

Coastal Kia provided excellent service and waiting area. They are very friendly and took great care of my car. More

by wtbank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

Coastal Kia responded

Thank you! Your five star rating and compliments for our service team are greatly appreciated. We love the feedback including, "Coastal Kia provided excellent service and a waiting area." Please do not hesitate to reach out if you need us. Thanks again!

July 06, 2024

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Employee Rating

Was a good experience. I used the concierge service. They were on time and very helpful and friendly More

by WITCHYTARHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

Coastal Kia responded

Thank you for the five star service review and gracious compliments. We are thrilled to hear you were able to take advantage of our complimentary shuttle service. It was thoughtful of you to share your recent experience online. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 04, 2024

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Employee Rating

Great service and customer service given Love the courtesy shuttle Nice waiting room with great snack options More

by ALIYACONSTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2024

Coastal Kia responded

Thank you! We are thrilled to hear you were able to enjoy our customer lounge experience during your recent service visit. It was thoughtful of you to go online and rate your service experience. We are here if you need us. Thank you for choosing Coastal Kia!

July 04, 2024

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Employee Rating

Excellent top notch best of the best service treated with respect and complete transparency thank you More

by camoroyce123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

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Jul 05, 2024

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for our service team members. We appreciate your trust and loyalty. Please do not hesitate to reach out if you need us.

July 02, 2024

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Employee Rating

Excellent service I was walk-through each step of the process. All of my questions were answered. All of my concerns were addressed. I understood everything that was going on. More

by bills428451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Gary Nelson , Chad Turner - Sales

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Jul 02, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star service review and gracious compliments. We love the feedback including, "all of my questions were answered...all of my concerns were addressed." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

June 29, 2024

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Employee Rating

The service person was very nice,He came out and explained everything that was done and what., Needed to be fixed with no pressure to do it now More

by LINDA28457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

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Jul 02, 2024

Coastal Kia responded

Perfect! Thank you for the high marks for so many of our service team members. Wow! We appreciate the gracious review and compliments for our service team. Thank you for choosing Coastal Kia for your automotive service needs.

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