"New Car - M3"
Yale was very accommodating with scheduling, and his knowledge about BMWs was as good as it gets. He has alot of passion for what he does and it made my search extremely exciting. I couldn't be happier with the final decision, and would strongly suggest working with him if you are in need of a new car.
"Another great experience"
This is a follow up to my review of December 9, 2017. Our 430i Gran Coupé arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional.
Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupé.
"Fantastic car buying experience!"
We purchased our BMW X5 here and I can't imagine going anywhere else. Everyone we worked with went out of there way to make sure we were satisfied. Shane was very polite and didn't seem to mind showing us car after car. Scott was also great - wasn't pushy about selling us anything we weren't interested in. Jon walked us through every feature this car had available and made sure to get everything set up for us. So far we are very happy with the car and highly recommend this dealership! Thanks guys!
"Great Car Buying Experience @ Karl Knauz BMW "
Excellent staff of people working at Karl Knauz Motors. Working with Shane, Scott and Jon made the experience of buying our BMW X5 that much better. Extremely friendly, knowledgeable and professional through the whole car buying experience. Would highly recommend the dealership/auto group to those in the market for buying a luxury car.
"Our first BMW"
- We Travel BMW Style
Dealing with Knauz BMW employees is like dealing with friends. We went in to purchase a Used X5 and drove it home after just a few hours. This is a friendly, no-pressure environment in which to purchase a vehicle. Jon Jakubco was the Genius who assisted us from walk in through explaining every feature of on X5 and answering all questions with his great in-depth knowledge of the BMW vehicles. Everyone we met and all of the staff who assisted us were extremely friendly. Great experience!
"First Knauz Purchase"
- Dez LB
Rolly and management team were excellent. Not pushy and explained details of the X3 M40i. Helped to meet the transport to get vehicle to my CA home. Genius team did s superb job too.
If you're looking for a professional and knowledgeable sales representative, I heartily endorse Rolly Davidson at Knauz BMW. He made it easy to do business. Doug Kamp handled the closing in a relaxed fashion, and Jon Jakubo assisted with the turnover in a engaging and enthusiastic fashion.
"A Fantastic Buying Experience"
This was my first BMW buying experience and it was a truly enjoyable one! Everyone I interacted with was great and enjoyable to talk with, sharing their knowledge and personal experience with their BMWs. I really enjoyed the inquiries by Shane into what kind of experience was a looking for in a car, not just "what can I sell you", and looking for the right model that fits those wants and needs. Scott was also great to work with in explaining extended warranties and other options available in financing. And Jon truly knows his way around the car! He was very thorough and helpful with his overview. I look forward to an ongoing relationship with the dealership.
- Brian Boorstein
I bought a car from Rolly Davidson...he was extremely knowledgeable, patient and pleasant to deal with in all aspects from showing the car to explaining the functions and features to finding what I wanted to a seamless buying experience. A real pro!
Jon Jakubco brought a level of detail and expertise that was beyond my expectation.
Scott Adduci was the most efficient and clear auto finance professional I have ever experienced.
"1st Class Customer Service"
I couldn't be any happier with my recent purchase at Knauz BMW. This is my first BMW, and just like the first time I few First Class on an airplane, I now know what awesome customer service feels like. My primary sales guy left the dealership while the car was on order and Bob Geisheker picked up the ball without missing a beat. Doug Kamp in the Finance group was super friendly, knowledgable and immensely helpful, so different than any other dealer Finance person I've ever worked with. I spent time with 2 Genius' during my sales process, Spencer Parker and later Jon Jakubco. Both are not only experts on the cars, but were very patient with me and my seemingly endless number of questions.
Thanks again Sam, Bob, Doug, Spender and Jon for making my experience so excellent. I can't wait to buy another one. :)