Jon Lacey | Page 73

We had a big problem that they didn’t initially catch We had a big problem that they didn’t initially catch because they thought one solution would solve it, but after the real problem was discovered the We had a big problem that they didn’t initially catch because they thought one solution would solve it, but after the real problem was discovered they went above and beyond to make sure the car was fixed, safe, and we were taken care of. They communicated thoroughly with us throughout the entire repair, did it in a timely fashion even over the holidays, and gave us a loaner for the duration of the repair. We will absolutely come back. Very thankful. More

by MEGHAN Verified Customer Verified Customer

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Great Service every time. I was able to get the day and time requested. It's worth it for me to drive from Hubbardston to Westborough time requested. It's worth it for me to drive from Hubbardston to Westborough More

by 59BLANC Verified Customer Verified Customer

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We had a very pleasant experience at Colonial Volkswagen of Westborough, Bob Miller was great at answering our questions, that met our expectations. We very pleased we our purchase, this is the third car we of Westborough, Bob Miller was great at answering our questions, that met our expectations. We very pleased we our purchase, this is the third car we purchased from Colonial. More

by inversusster Verified Customer Verified Customer

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Always good experience at service department. This is my second VW from Westborough Colonial and they do take great care of it and service needs every time. Not at all pushy on services I decline (I am a c second VW from Westborough Colonial and they do take great care of it and service needs every time. Not at all pushy on services I decline (I am a car diy'er to some extent) and I trust Colonial on items I don't have the skills or inclination to tackle myself. I appreciate the consistency in staff. Can't say that about other dealerships in area...you get someone new every time...so having a familiar face instills confidence that your department is well ran, with cars and customers being continually well taken care of. Look forward to another service appointment and car shopping experience at this dealership....(need to come down on those Arteon prices though ;)) More

by L.SPEAR Verified Customer Verified Customer

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I have been a loyal customer of Colonial VW in Westborough for many years. Shaun has continued the great service I’ve become accustomed to. He was prompt, and negotiations were easy. After the dea Westborough for many years. Shaun has continued the great service I’ve become accustomed to. He was prompt, and negotiations were easy. After the deal was made, he was incredibly attentive the week following. He was available for questions & ensured the registration process was completed seamlessly. Highly recommend him to any future customers. More

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Everything went as smooth as one could ask for. Had the vehicle I wanted, no games, and clearly explained financing and final price. The ladies in internet sales made it easy to set an appointment, Shaun m vehicle I wanted, no games, and clearly explained financing and final price. The ladies in internet sales made it easy to set an appointment, Shaun made the buying process seamless, George had me financed with a great loan quickly, Service made my state inspection a breeze, and Joel made purchasing accessories quick and easy. Would definitely recommend to anyone. More

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I purchased my vehicle a little over a year ago, they care about every single customer even after I purchased my car and schedule any service even if it's small, they still make me feel welcome and cari care about every single customer even after I purchased my car and schedule any service even if it's small, they still make me feel welcome and caring about me and my vehicle. They always will work around your schedule to make your service happen, even if you have limited availability they still will make it happen. Their prices are amazing, honestly sometimes cheaper than any private work shop. They know what they do. Pierre from sales and Bill from service are above and beyond. Go and give it a try, even if it's just oil change and you will find out yourself. More

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they always do a great job and make you feel comfortable. my only regret is that I didn't buy my VW from this dealership but I will next time my only regret is that I didn't buy my VW from this dealership but I will next time More

by Peter Verified Customer Verified Customer

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Great service. Friendly and knowledgeable staff. Very reliable. The issues were taken care the first time. Very easy to get appointment, very flexible. Highly recommended. reliable. The issues were taken care the first time. Very easy to get appointment, very flexible. Highly recommended. More

by 63LGMK Verified Customer Verified Customer

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Super friendly folks...quick with response and very helpful! VW is not cheap, but they are a good car and Colonial is one of the best VW dealers!!! helpful! VW is not cheap, but they are a good car and Colonial is one of the best VW dealers!!! More

by TBAXTER0 Verified Customer Verified Customer

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