Jon Matewski | Page 23

Good sales team ,Truck was disgusting and wasn’t Good sales team , Truck was disgusting and wasn’t detailed and has a few little issues that should have been done if they did a complete inspection. Good sales team , Truck was disgusting and wasn’t detailed and has a few little issues that should have been done if they did a complete inspection. More

by perrykendall54 Verified Customer Verified Customer

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The salesman that took care of me was Jon Mateski he was very knowledgeable and was very caring. The whole staff was great and smart very knowledgeable and was very caring. The whole staff was great and smart More

by luckygirl436 Verified Customer Verified Customer

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Very little interaction and providing background and condition of vehicle. Interaction with financial institution was disappointing to say the least. Not real comfortable with whole transaction but wil condition of vehicle. Interaction with financial institution was disappointing to say the least. Not real comfortable with whole transaction but will deal with vehicles shortcomings and get all warranty repairs made. More

by bellmr Verified Customer Verified Customer

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Quality trucks friendly staff and no pressure sales at a fair price. What more could you want. Plenty of cars and trucks to choose at all price points. fair price. What more could you want. Plenty of cars and trucks to choose at all price points. More

by david.toelle Verified Customer Verified Customer

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The salesman was very helpful and courteous to me, and was willing to correct items that I asked about. Everyone there treated me very well. was willing to correct items that I asked about. Everyone there treated me very well. More

by Lavender Verified Customer Verified Customer

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Great dealership I recommend going here weather you have good or bad credit. No dought best dealership in the area or for trucks. Fast honest and good people. good or bad credit. No dought best dealership in the area or for trucks. Fast honest and good people. More

by trsalvage2012 Verified Customer Verified Customer

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We bought a used 2015 GMC Yukon Denali in January of 2021 and because it was over a holiday weekend they told us we would need to come back for an inspection sticker and a cleaning. Within a day we noticed a and because it was over a holiday weekend they told us we would need to come back for an inspection sticker and a cleaning. Within a day we noticed a loud knocking noise coming from the engine. Along with this we noticed several other issues such as the GPS not working, the center console wouldn't open, the trunk storage area handle was broken, the tires were running the wheel well when the tire was turned, etc. We called the dealership back and explained what was going on. They told us to bring the vehicle in and they would fix everything that was broken and would let us use another vehicle while they worked on our SUV. The vehicle that they loaned us could barely fit our kids 3 car seats and was way too small. They had our SUV for 3 weeks and assured us during this time that they were going to fix everything and go over the entire vehicle with a "fine tooth comb". When we finally received out vehicle back it had an inspection sticker placed on it for 03/2022 which wasn't even the month that we bought it or our birth month to match the registration. We were assured that our vehicle was fixed and safe. Then in May of 2021 we brought our SUV to our mechanic for an oil change and he informed us that we had the wrong size ball joints on our vehicle and due to the fact that they were the wrong size they had completely worn out the spindels. He told us that our vehicle that we had been transporting our three children around in was unsafe to drive and that the wheels could have fallen off at any point in our travels. This was after the dealership had previously assured us that our vehicle was safe and they inspected the entire thing with a "fine tooth comb". We again called them to inform them of our new finding and they agreed to take our vehicle in and fix the damaged parts that they somehow missed when they last had it. They assured me this is not how they do business and that they will make sure they have their top mechanic go over the entire vehicle again with a "fine tooth comb". They gave us another vehicle to drive while they worked on ours, which was another vehicle that they were trying to sell because it was the only one big enough to accommodate our family. They fixed the ball joints and spindels and didn't even mention looking over the rest of the vehicle and returned the SUV back to us, but not before changing the inspection sticker on the vehicle to 10/2021 since they knew they'd be caught if we filed a complaint with the state. I am extremely dissatisfied with Tim's Truck Capital and will tell everyone I know not to go there as they try to sell you broken and unsafe vehicles. They are shady and are trying to scam people. More

by Disgruntledcustomer Verified Customer Verified Customer

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Went back to buy my 2nd truck from Tim’s. Good, prompt service. I showed up 1/2 hour before closing and the guys stayed late on a Saturday to get me the best deal! service. I showed up 1/2 hour before closing and the guys stayed late on a Saturday to get me the best deal! More

by jdunlap102785 Verified Customer Verified Customer

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Phenomenal experience. After buying our last few vehicles from big box larger dealerships, this was a real pleasure. Laid back environment, no pressure, knowledgeable, eager to help and friendly staff. Excep from big box larger dealerships, this was a real pleasure. Laid back environment, no pressure, knowledgeable, eager to help and friendly staff. Exceptional experience, will shop here first next time. More

by dag623 Verified Customer Verified Customer

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I have purchased 2 vehicles from this dealership any issues I've had have been dealt with immediately I am An extremely happy Repeat customer issues I've had have been dealt with immediately I am An extremely happy Repeat customer More

by pbond0564 Verified Customer Verified Customer

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