Jon Thongphadith
Jon Thongphadith at Gerald Subaru of Naperville
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Jon Thongphadith | Page 5

Sales Manager

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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not yet
rated
90 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

Thai Thai

not yet
rated

90 Reviews

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90 Reviews of Jon Thongphadith

June 08, 2019

Dealership Rating
Employee Rating

Informative and low pressure This was my first experience buying a new car, and it wasn't all bad. Sales and financial reps were friendly and willing to answer questions. I was ne More

by W21755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Marie Stepanek, Jeff Walker

Jun 12, 2019

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Best, The Gerald Subaru of Naperville Team

May 27, 2019

Dealership Rating
Employee Rating

Quick and Painless I’m one woman who absolutely hates shopping for anything, especially a car. Working with Eddy, took the stress out of having to do so. He was inform More

by Peace247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddy Orellana

May 09, 2019

Dealership Rating
Employee Rating

Great Experience Ehab and his team worked diligently with me in securing a great price for my vehicle. Even when I showed them other dealer prices, they graciously ma More

by mikeygt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ehab Aref , Anthony Mazany

May 09, 2019

Dealership Rating
Employee Rating

Pleasurable Experience Our salesman Paulo Rodriguez was very knowledgeable, personable and patient. He explained the vehicle and its features in detail, and put it through i More

by Happy New Car Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany, Paulo Rodriguez

May 09, 2019

Dealership Rating
Employee Rating

Excellent Eddy Orellano our sales person was excellent! 2nd vehicle I purchase from Gerald Subaru. Eddy listened to our needs and delivered! When we left I was More

by Gio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddy Orellana

April 26, 2019

Dealership Rating
Employee Rating

Salesman very knowledgeable and has great customer service s Salesman showed great customer service and was very friendly. Experience was fast and efficient. Eddy listened to everything I wanted and didn't want, More

by Nunezm10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Eddy Orellana

Apr 29, 2019

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

April 19, 2019

Dealership Rating
Employee Rating

great experience We had agreat experience at Gerald Subaru, with much credit going to our salesperson, Paulo Rodriguez. His no pressure approach was a much better exp More

by Chuck P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paulo Rodriguez

April 15, 2019

Dealership Rating
Employee Rating

Kelly was amazing Kelly made our purchase painless!! We have always been Ford and Chrysler people but now we will always be Subaru people! Love our new outback 💓💓 More

by Subylover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kelly Thomas

Apr 15, 2019

Gerald Subaru of Naperville responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alec McKean - General Manager

March 19, 2019

Dealership Rating
Employee Rating

Best experience ever! We love Eddy! The whole Gerald experience was excellent from the moment we walked in the door. Eddy was fabulous and worked tirelessly to find us the right car. We More

by Subiedrvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alec McKean, Eddy Orellana

Mar 20, 2019

Gerald Subaru of Naperville responded

We love hearing about customers that have a terrific experience at Gerald Subaru of Naperville. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

March 19, 2019

Dealership Rating
Employee Rating

This buying experience is 180degrees from what you expect Everyone I dealt with at Gerald set the “gold standard “ for a car dealership! Very attentive without being pushy or aggressive. I wasn’t planning t More

by jjodjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abid Khan , Anthony Mazany, Eddy Orellana

Mar 20, 2019

Gerald Subaru of Naperville responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Alec McKean - General Manager

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