"Buying my first new car! "
Coming to this dealership was the best decision ever. Jonathan took care of us and his customer service was amazing, thank you Jonathan for helping me to get my new car.
"Great experience for first time Car Buying!"
The group here was top notch. Never pushy, and very informative. I would highly recommend them to anyone looking to purchase a Subaru. My wife and I were beyond pleased with the effort from this group.
"This dealership is great"
They are really helpfull and don’t nag you. Very polite people. My sales rep was johnathan and he was a really chill guy. He tried to help me out as much as he could and they have a very good finance manger who likes to help you out as well.
Based on a recommendation from a friend, my husband and I decided to drive from Northwest Florida to Orlando to purchase a used car from Don Mealy Sport Subaru. We were not disappointed. We dealt with David Roman via phone and email before traveling to Orlando, and he was always quick to respond.
Between test drives, making a decision, and paperwork, we spend about three hours at the dealership. Jonathan Hernandez was the salesman and Liz Cruz handled the paperwork. I know the goal for all salespeople is to make the sale, but each person's demeanor, friendliness, and helpfulness made an impression on us.
It goes without saying that the salesperson should know the product, and Jonathan gave us detailed information with no pressure. And even though we had a glitch or two (our fault) with the paperwork, Liz worked patiently through it all.
When Jonathan handed us the keys, he sat with us in the car to explain all the unfamiliar features and made sure there were no unanswered questions before he let us drive away.
Having said all that, the main reason I would recommend this dealership is because of the confidence they have in the quality of the cars they sell. Ellen D.
"Made the process very easy"
This dealership made the process of buying a car pretty straight forward. Jon Hernandez was a very likable and helpful dealer. It could have been shorter, was there for 4.5 hours, but I understand it takes a while.
Los vendedores son muy atentos, te ofrecen un servicio de calidad desde el momento que llegas. Jonathan hizo un excelente trabajo, supo encontrar el vehiculo que queriamos del color que nos gustaba. El vehiculo no estaba disponible en el dealer y lo ordenaron, fueron muy atentos y nos llamaban todos los dias para hacernos saber cualquier novedad. Se ajustaron a nuestro presupuesto de la mejor manera. Estamos muy felices con nuestro WRX 2018 azul !!! Gracias!!
"Great customer service and wonderful employees"
I saw a Subaru that I was interested in online. I went in to go see it, Jonathan was able to show me the car. He was very knowledgeable about the vehicle that I was interested in and I bought it!! There was a couple things that I asked to get fixed and the dealership did it without any hesitation. Everyone there was very helpful and friendly, plus the drinks and snacks is a nice touch. I would definitely buy a car there again. If anyone needs a Subaru then I would hands down recommend Sport Subaru to my friends and family.
I recently purchased my vehicle from this dealership. The team was great. I found them when iI did a search on TrueCar. Kristina reached out and even followed up on my email replies. She set me up with Jonathan Hernandez for an appointment. Jonathan was extremely knowledgeable about the Outback. He answered all my questions and was very easy to speak with. Gil Amir in finance knew his stuff as well. There were technical glitches that day that presented a challenge; however, Gil reached back out the very next morning as promised.
The only feedback I have is the process took so long for the actual paperwork. I knew within an hour I wanted to buy the car. I was still there 2+ hrs after that. Speaking to friends, it's not uncommon to be at any dealership that long. For me though, 4+ hrs from walk-in with an appointment to drive off the lot seems excessive.
Other Employees Tagged:
"Jonathan Hernandez and this dealership - fantastic service"
While I was looking forward to getting a new vehicle, I wasn’t looking forward to going through the sales process. From my first visit to look at and test drive the Subaru Forester to buying the SUV, I was impressed with both the dealership and the sales rep, Jonathan Hernandez. No pressure, provided information, took time to understand what I was looking for. Jonathan clearly knew the vehicle inside and out and was able to explain all of the features. After the sale was final, he spent a lot of time sitting in the car with me to show me how everything operated. He told me to call him anytime with questions, and I know he meant it. Liz in financing was also great, going through all the paperwork methodically and explaining what I was signing. I would definitely buy a vehicle from Don Mealey Sport Subaru again, and hope that Jonathan is still there next time I am in the market for a new car!
Jonathan and Alex are amazing sales people!! They did not give up on me and got me aprove, really happy with my car and there service.